Using Cox Business has been great for our company. The quality of service and excellent customer sup...Read MoreUsing Cox Business has been great for our company. The quality of service and excellent customer support has definitely been a major plus. We compared prices with other service providers in our area, and Cox Business has the best value. #spiceworks

Their customer service is OK and their price is higher than it should be. Only problem is they are t...Read MoreTheir customer service is OK and their price is higher than it should be. Only problem is they are the only option in our area so... that is who we have to go with. They do rarely go down so I guess I shouldn't complain too much. #SpicySith

In my previous experience , Comcast PRI delivered over a T1 is pretty good compare to at&t in our ar...Read MoreIn my previous experience , Comcast PRI delivered over a T1 is pretty good compare to at&t in our area even though it was costlier than the others. I had 4 sites where i have PRI onver t1 and never had any problems. #spicywan

Works like it should. We have used their service here and have been happy for the last few years....Read MoreWorks like it should. We have used their service here and have been happy for the last few years. Much better quality then the previous carrier that they bought out. The few issues that we have had weren't really their fault but they got us up and running in record time. #spicywan

We still have a few analog lines (DSL, security system, fax), but hope to have them replaced this ye...Read MoreWe still have a few analog lines (DSL, security system, fax), but hope to have them replaced this year. The problem is they are just getting old, and non of the major telcos will run new lines. The 25 pair cable coming into our building has a number of pairs that are dead, which facilitated our move to PRI with Sonic for our PBX. I'm hoping that this year I'll be able to have voice brought under my purview, which will accelerate our move to newer technologies. #spiceworks

I am using amazon S3 for 3 years and never felt any need of change. it is very fast and easy to sync...Read MoreI am using amazon S3 for 3 years and never felt any need of change. it is very fast and easy to sync with network. i am using some free access solutions and they are awesome. using it for website backups and DR file backups #spiceworks

We've used Rackspace for over 3 years at our Web Development project. We were using a Dedicated Serv...Read MoreWe've used Rackspace for over 3 years at our Web Development project. We were using a Dedicated Server. they helped us to make it wok and support can't be any better. They always answers the phone and provides great hosting. it is a bit overpriced for a standard hosting but i like their support so no complaint :) #spiceworks

The only good thing about bluehost is it is cheap. if you are a web-designer or planning to host mor...Read MoreThe only good thing about bluehost is it is cheap. if you are a web-designer or planning to host more than one website, stay away from them. they cut bandwidth after certain size and website ,even cpanel logins are very slow. I had to move to somewhere else after 6 months. heard a lot of good reviews but this is my personnel opinion #spiceworks

IT is a great DC. Very well managed data center, friendly and attentive staff. i got a new equipment...Read MoreIT is a great DC. Very well managed data center, friendly and attentive staff. i got a new equipment i had very helpful experience with staff even it was a CO-LO i was using. We have a record uptime with them. They had good routing and extremely stable power as well. #spiceworks

QTS is an excellent company that provides top notch, modern facilities and service that is second to...Read MoreQTS is an excellent company that provides top notch, modern facilities and service that is second to none. We are currently leasing an 8x8 cage in their Suwannee, GA facility, and we couldn't be more pleased. High levels of physical security protect our systems, including fingerprint and retinal scans. We rest easy knowing our colocated servers are well protected from theft, fire, power outages, etc. QTS gets my highest recommendation. #spiceworks

I am maintaining handful of cable connections from TMC Business class. It provides who speed at some...Read MoreI am maintaining handful of cable connections from TMC Business class. It provides who speed at some areas and speed drops intermittently at other places so it can be the location issue. So far i had no issues with TMC. their support is ok far better than comcast. #spicytiffany

We use Comcast Business in Richmond, VA and have minimal issues. We have a good price on our service...Read MoreWe use Comcast Business in Richmond, VA and have minimal issues. We have a good price on our service and service has only been interrupted a few times in the past few years. They did implement a texting service that would text you if there was an outage but that never worked. All around, good speed, good price would buy again. #spiceworks.

We have been using Cox business for about 2 years now and have absolutely nothing to complain about....Read MoreWe have been using Cox business for about 2 years now and have absolutely nothing to complain about. The best part about there service is it is affordable. Another great thing about Cox business is there customer service is over the top. #spicywan

We use Spectrum Business at several of our sites. I have always been happy with the speed. Customer ...Read MoreWe use Spectrum Business at several of our sites. I have always been happy with the speed. Customer support is usually good. However, I've never been a fan of the "bundling" of services they try to push. I was recently called by Spectrum offering to double my speed at a lower price. It turned out to be a bundle, which I declined. The sales person assured me several times that once everything was activated, I could cancel the added services and keep the lower price. This turned out to be a lie. I am currently fighting support and will update with any resolution.

I support a small office in Orlando remotely and have set them up with Brighthouse. In the instance ...Read MoreI support a small office in Orlando remotely and have set them up with Brighthouse. In the instance of an outage or issue, we have also configured a secondary ISP as a fail over. To date, we have have very few issues and had great uptime. We get the speeds we pay for and has been a decent experience working with them. There are about 15total users who need access here, but come in at different shifts. No speed fluctuation or dropped packets as more users connect. Good service. #spicywan

It offers free local backup and really good at it. when using cloud it has an amazing speed uploadin...Read MoreIt offers free local backup and really good at it. when using cloud it has an amazing speed uploading. Also Supports high grade encryption and seeded backups. overall it is an awesome software. #spiceworks

it is better than average service for most users but for me it does everything but not backingup fil...Read Moreit is better than average service for most users but for me it does everything but not backingup file permission and that is a deal breaker.I’ve had a Backblaze subscription for couple of months and I have to say that it works fine to backup your data and do an occasional restore. overall good for a basic user. #spiceworks

In edition to the cloud storage, many of our devices are using Cloud backup from mobile devices. Th...Read MoreIn edition to the cloud storage, many of our devices are using Cloud backup from mobile devices. This is great for our devices to quickly and securely backup images and video to our account. We can then filter through them and add the necessary IDF Closet and other hardware photos into our main Sharepoint account. We quickly moved away from our last tool after using this with ease. #Spiceworks

i am using amazon web service glacer as my files archive for 3 years. it is the perfect place to du...Read Morei am using amazon web service glacer as my files archive for 3 years. it is the perfect place to dump all your archives and forget about it. retrieving time is 4 hours so that is a drawback now, not before, as google offers nearline product with retrieval time of 3 minutes or so. but you cant get anything cheaper and relieable for this price. #spiceworks

I had issues with backing up windows 10. it never complete data , more than 100gb , for weeks. Cal...Read MoreI had issues with backing up windows 10. it never complete data , more than 100gb , for weeks. Calling supports and they dont have any anwser. It works great when it works but terrible support, i must say. Their interface is simple but i would stay away from them #spiceworks

Typically we stick with one solution, and try to get clients on board with it by explaining the impo...Read MoreTypically we stick with one solution, and try to get clients on board with it by explaining the importance of critical systems backups and all the features we offer. We first came across Unitrends for a healthcare facility we support from previous IT and stuck with it after checking its reputability and support. We compared this to what we use and its quite impressive. It's setup is easy to learn and manage - we are glad to have come across it! #Spiceworks

we are backing up our servers to amazon simple storage service and it is far better than good cloud...Read Morewe are backing up our servers to amazon simple storage service and it is far better than good cloud storage and azure. all three costs similar price and cutting down to match others which gives customers cheaper solution. S3 is is very faster and most of the time it is faster than transferring in networks. #spiceworks

I started using Azure since Microsoft offered me $100 to spend on it and i was hooked since then. At...Read MoreI started using Azure since Microsoft offered me $100 to spend on it and i was hooked since then. At first, i have to say, it looked like an alien world to me as couldn't find any typical microsoft concept or menu in it. But after couple of weeks of testing and searching techincal help in various forums, i was able to use servers very easily but , in same time , the learning curve prevent you from utilize the server in maximum potential during trial period #spiceworks

i ma using it for some time.I researched many solutions for not only my customers but from a reselle...Read Morei ma using it for some time.I researched many solutions for not only my customers but from a reseller perspective as well and Carbonite came out on top. Carbonite support was also top notch in helping our team through the advanced process of file restoration. That is the best/fastest ROI I have ever seen.They're interface for both myself and the end users is great and it's a one-touch setup #spiceworks

I've been a Rackspace customer for about 3 -4 years. We started using it for email accounts with h...Read MoreI've been a Rackspace customer for about 3 -4 years. We started using it for email accounts with hosted server. We also have a couple other servers with them as backups. We have noticed that their support had degraded since they have become a public company. Their service in my option was second to none and as a reseller I used to boast about their products and services, but now I no longer in favour to them as we saw a lot better services out there. This is no doubt part of keeping the shareholders happy however at the cost of keeping customers happy. Whenever I called customer service, absolutely no effort to assist in finding an answer to my question, instead blaming the IT administrator (who recommended them) for any problems. #spiceworks

We are curretnly using AWS for DR. configured everythign from S3, cached storage, EC2, gateway-VTL t...Read MoreWe are curretnly using AWS for DR. configured everythign from S3, cached storage, EC2, gateway-VTL to AWS RDS. AWS has made server hardware troubleshooting a thing of the past. I love their services and up time is simply incredible. it is a great thing to manage everything to keep a painless transition to DR and it is great. Love AWS tools. #spiceworks

I am using this for a long time, a really good good product . Monitoring is very good and available ...Read MoreI am using this for a long time, a really good good product . Monitoring is very good and available alerts and settings for each is very good although found the alert for updates to be a little far reaching in that it checked everything on the server. #spiceworks

We were a big fan of CenturyLink but after 3 or 4 main disruptions, we decided to look foe other p...Read MoreWe were a big fan of CenturyLink but after 3 or 4 main disruptions, we decided to look foe other providers. We had no other problem with them but when you have them as DR solution , then it is go. support team is very good as far as i know but still there is a lot to improve for them. #spiceworks.

I have used this in my previous company. we couldn't be more satisfied with how it has allowed us to...Read MoreI have used this in my previous company. we couldn't be more satisfied with how it has allowed us to transform our environment from traditional, tape-based disaster recovery to a more robust business continuity solution. The initial draw was to get away from the frustration of backup-to-tape and backup-to-disk solutions. I wish we had done it sooner! Other than a few hiccups as far as bandwidth issues on our side, everything worked well. #spiceworks

softlayer is one of effcient Dc in westcost .It was easy to set up our servers, we have secure acces...Read Moresoftlayer is one of effcient Dc in westcost .It was easy to set up our servers, we have secure access over VPN, and the APIs are very flexible for integration. we moved our servers from planet division after acquisition. The Softlayer tooling is easy to use, and provisioning of new servers is really faster and it helps wheneer you order a new one for clients. #spiceworks

ESET has been doing us well. It's low key, runs quietly in the tray and has good reporting. I haven'...Read MoreESET has been doing us well. It's low key, runs quietly in the tray and has good reporting. I haven't encounter issue with the software itself, it's doesn't take up much resources on our systems and runs stable. We only had an issue when a couple PCs had other AV software on it and there was a bottleneck. One user didn't like the white robot looking at her (splash screen) every time we logged in, so we disabled that . All in all - great choice. #Spiceworks

For one client we remotely administrate their spam filter. I'm glad the setup was done by prior IT...Read MoreFor one client we remotely administrate their spam filter. I'm glad the setup was done by prior IT as the interface was a little different that what we are generally use to with other software. I have to say I am pleased with the functionality after getting use to it and support is quite helpful. I also know of friends personally who use the software and are content with it over some of the other "free" AV out there. #Spiceworks

We had made the switch away from McAfee protection to BitDefender endpoint security. At the time our...Read MoreWe had made the switch away from McAfee protection to BitDefender endpoint security. At the time our office was small and had about 15 end points. Also, one location. We seemed to be limited with McAfee and some of our computers at the time weren't able to handle the running processes. Scans took awhile to perform and I often would run additional tools to further check for viruses and malware. #SpicySith

We've been a partner of The Email Laundry for year now. so far I am very impressed with the service...Read MoreWe've been a partner of The Email Laundry for year now. so far I am very impressed with the service, the performance of the filtering solution and my interactions with support. Occasionally, if something sneaks through we contact the support team, who with a simple tweaking, or tightening of the rules resolve the issue very quickly. #spiceworks

Intermedia's anti spam filtering works very well. Some items will get through, but spam is so dynam...Read MoreIntermedia's anti spam filtering works very well. Some items will get through, but spam is so dynamic you can not blame them. The web interface is easy to get through, and if you aren't sure of something you can search in their extensive knowledge base. If you are looking for a one stop solution, getting hosted exchange by Intermedia will solve all of your email problems. #Spiceworks

unlike shared webhosting, they offer far better service for VPS service. they offer guarantee uptime...Read Moreunlike shared webhosting, they offer far better service for VPS service. they offer guarantee uptime and money back guarantee. i prefer cpanel over plesk and they have the same and their linux systems are far better than most of the other vps i have used. Now it comes with dedicated IP for our VPS solution which is a plus. #spiceworks

Great one stop shop for any of your hosting needs. We use for cloud VM's and have been for about a ...Read MoreGreat one stop shop for any of your hosting needs. We use for cloud VM's and have been for about a year now. Haven't had the first issue with them. Great customer service and speedy response to questions. #spiceworks

i like it better than aws ec2s. In my case I was able to install on two servers for redundancy, imp...Read Morei like it better than aws ec2s. In my case I was able to install on two servers for redundancy, import desired users from AD, and point my VPN servers at it. The built-in radius server works fine. I've used it for a couple of years now and it's been a reliable service. Pricing is great for a small number of users. #spiceworks

i am using namecheap private cloud vm for an year and it is good so far. we are using cpanel for ma...Read Morei am using namecheap private cloud vm for an year and it is good so far. we are using cpanel for managing websites and it is the simplest control panel i ever used. Once they changed nameserver pointers and didnt send a notification and our server went down. only found out after chatting with online support and we suffered around 3 hour downime. #spiceworks

They are getting better every year to be honest. they started of with very slow windows systems and ...Read MoreThey are getting better every year to be honest. they started of with very slow windows systems and average linux systems but now it is far better than 2 years before.Poor customer support, but in my experience, excellent uptime. Some servers are overloaded but i reccomend to use only linux servers. #spiceworks

I'll be honest, this is a product that I would have never paid for but it is included with our Offic...Read MoreI'll be honest, this is a product that I would have never paid for but it is included with our Office 365 subscription. Its nice, very simple to use and doesn't involve a great technical mind to be able to establish a call like some other services. #spicysip

They have a good service but terrible customer service. they never respond even in the event of a ma...Read MoreThey have a good service but terrible customer service. they never respond even in the event of a major breakdown. We learned it in the hardway. They are cheap so dont really bother about customers #spiceworks

amazon aws content delivery network is really one of the best in this genre. i have tried more than...Read Moreamazon aws content delivery network is really one of the best in this genre. i have tried more than 3 various CDNs and never got something faster like this. my webadmin is so happy after we moved to this and our webpages get very faster connections. #spiceworks

We needed a CDN for our inhouse webserver and tend to go to amazon but decided to go to mediaflare a...Read MoreWe needed a CDN for our inhouse webserver and tend to go to amazon but decided to go to mediaflare after a client's recommendation. It is an average service. i was expecting more faster service as it should stand for but received a mediocre one. If you're on a CDN and you're having scaling issues . i hope they make changes to tthis might be good for you. webmasters with not much experience will like it as you dont need much config to make it work. #spiceworks

fastly Provides a private CDN service with four SSL options to ensure better security. Fastly can be...Read Morefastly Provides a private CDN service with four SSL options to ensure better security. Fastly can be a great content delivery network that you can use. With real-time caching and delivery accelerator features, the service ensures that you can distribute your content in the fastest and most effective way possible. The pricing option is offered on a Pay As You Go service, with the pricing set per GB of data usage and request rate. #spiceworks

not very popular but Service has been flawless, administration of routing and the system is very eas...Read Morenot very popular but Service has been flawless, administration of routing and the system is very easy.the plans are straight forward and billing costs consistent. But i had to move to ringcentral after users request more features. #spiceworks

The quality of the service is amazing. Our Account Manager is always available to deal with any issu...Read MoreThe quality of the service is amazing. Our Account Manager is always available to deal with any issues and is a Pleasure to work with. There Support team is second to none, no matter what the issue they are always ready to jump in and sort the issue out. #spiceworks

We used L3 communications to connect both our primary corporate headquarters to the internet (and th...Read MoreWe used L3 communications to connect both our primary corporate headquarters to the internet (and thus to our satellite offices through VPN) for years, as well as connecting our office to our DR site through a dedicated circuit, and I loved their service. Hardly ever any problems, and when there were, the issue was always remediated within an hour. Would definitely recommend checking them out.

We have used SungardAS for may years and they have a great team to support their AS but i cant affor...Read MoreWe have used SungardAS for may years and they have a great team to support their AS but i cant afford it now. Support is great, never had a downtime and customer service is brilliant. as they promise, there will be 100% power and 99.99% network availability in their AS. #spiceworks

We started using this whe nit was initial stage and as we dont have to manage VDIs, we decided to gi...Read MoreWe started using this whe nit was initial stage and as we dont have to manage VDIs, we decided to give it a try. WorkSpaces by Amazon only delivers the Windows 7 Experience via Windows Server 2008 R2. As a result of Microsoft's SPLA, no other licensing is needed. Amazon also offers Active Directory integration. The best thing is that it can run on raspberry pie as well. highly recommend this . #spiceworks

i have tested this for our company but it is not quite good compare to the rivals. i expect more spe...Read Morei have tested this for our company but it is not quite good compare to the rivals. i expect more speed with the services and expected it might improve over the time but hasn't changed much. prices are changed rapdily to compete with azure and other rivals but service is not getting any better. #spiceworks

We're a small credit union with 5 branches in western WA supporting about 70 users. Of that 70, we ...Read MoreWe're a small credit union with 5 branches in western WA supporting about 70 users. Of that 70, we have 10 who we have provided with mobile phones, and from the beginning, we have used Verizon Wireless. For our area, the decision to go with Verizon is really a no brainer. While some other cell vendors have spotty service in our area, Verizon has always had excellent coverage. Our employees are able to have great cell service no matter what location they may be in. The ability to use the phone as a mobile hotspot always helps out when out of the office and needing to connect to network resources. While it may be a little frustrating that there isn't another vendor with comparable service (to feel like we have a choice), we really have no problem with Verizon and would always be quick to recommend them. #SpicySith

Very happy with AT&T's service, and in my area (New Jersey) the service is really great. Service a...Read MoreVery happy with AT&T's service, and in my area (New Jersey) the service is really great. Service any where I go, and I also really appreciate that the you are able to use voice and data at the same time. Particuarlly when you are troubleshooting an issue over the phone with a co-worker, and using the tethering hot spot for your laptop. That is the biggest selling point for me. Prices are a little high, but worth it. #Spiceworks

Sprint in our area is pretty horrible. Most of our clients have migrated from Sprint to ATT or Veri...Read MoreSprint in our area is pretty horrible. Most of our clients have migrated from Sprint to ATT or Verizon. The plans they offer are nice, but when coverage is lacking it really does not make up shotty service. I've been in my area for quite some time, and the service has gotten a little better , but nothing to write home about. #Spiceworks

Before our switch we had TMobile for organization staff. We should have done some homework before pu...Read MoreBefore our switch we had TMobile for organization staff. We should have done some homework before purchasing. We were promised deals that didn't exactly pan through 100%, but were able to get by. I wasn't a fan of their support or wait times to get a number transferred or set up a new employee. Call coverage was OK but nothing HD clear. I believe they have improved some since our switch, but definitely wouldn't switch back. #Spiceworks

Office Service: on Par, at the least they do get your the info you need when you keep asking. Te...Read MoreOffice Service: on Par, at the least they do get your the info you need when you keep asking. Tech Service: they hide behind there phone, normal will not budge until they get a clear from there boss, this happened quite frequently when we needed lines added to our off sights trailers. Leaves us hanging for days even weeks till the next tech comes by. When it's done: it works, it really works with no problems but we are in time sensitive job's with contractors and relying on hotspot service is a big no! When it goes down: they are usually on top of things if a cord get cut by some outsider, but lately it's a pain to get accurate times Billing: Horrible experience compared to Verizon ATT leaves with some cryptic paperwork that even your rep needs to do research if there is something you do not understand. Overall: if you have no choice what can you do, otherwise just stay awayyyy!

We use Verizon fiber internet across our office and data center locations in the US and are very h...Read MoreWe use Verizon fiber internet across our office and data center locations in the US and are very happy with performance - never had any issues really ...when we need help, it is easy to establish contact with Verizon

Fantastic service. We used to have T1 connections with this company (used to be TW Telecom) and nev...Read MoreFantastic service. We used to have T1 connections with this company (used to be TW Telecom) and never had any issues then either. in 10 years here, we have lost our internet connection once and it was because of a major power outage...as soon as power was back on, so was our fiber connectivity. #spicysip

We made the switch to Fiber in January and have had a great experience. The sales rep helped every ...Read MoreWe made the switch to Fiber in January and have had a great experience. The sales rep helped every step of the way. Only been down once, but due to a nationwide outage. The customer service experience on fiber has been wonderful.

When it works, it's fast, but it not as reliable as some other vendors used before, like TW, Verizon...Read MoreWhen it works, it's fast, but it not as reliable as some other vendors used before, like TW, Verizon etc. Office I worked in switched from TW to L3 and we had nothing but outages every few days on and off and were told it "was us", when it was them and later they had regional outages. #SpicySith

Very poor service and internet speeds. Constant packet loss and dropped signal. Customer service r...Read MoreVery poor service and internet speeds. Constant packet loss and dropped signal. Customer service rep was extremely unhelpful. The price is good but for the service you're better off with any other competitor. #spiceworks

There is zero reason t ok use them for voice. The voice socks and the wireless, is OK at best. Has a...Read MoreThere is zero reason t ok use them for voice. The voice socks and the wireless, is OK at best. Has around 85 to 90% reliability.no reason t ok use them for fiber as it is simple resale and a master agent can provide much better choices and better pricing. The bad thing about them m is how they treat people. All the employees who built the company have been ran m out through a myriad of really crappie business practices. Unfortunately someone will need a job and they will work for John and Kris and they will be lied to, driven like dogs paid like paupers, there is zero respect for people here and you are better off working at Walmart and the pay is slightly less. Not telling how many times they changed insurance while I was there. N ok vacation time because that m is frowned on. Field techs.. very bad career move dude. Do not d ok m it , or it will be regretted. And lastly do not get hurt, or sick there because they will drop, you like a hot potato.

Very fast and reliable connection, 500 Mbps. The fixed wireless connection installs in about 2 wee...Read MoreVery fast and reliable connection, 500 Mbps. The fixed wireless connection installs in about 2 weeks, unlike fiber estimates for 120 days, or longer. Skyriver link comes with full business SLA support - 99.99% uptime.

Although I currently do not have this service, I wanted to be the first to post a review. I have spo...Read MoreAlthough I currently do not have this service, I wanted to be the first to post a review. I have spoken with Towerstream in the past about their offerings, and was unable to convince my CEO to give them a chance. I can say without reservation that from the limited phone conversations I've had with them, that they were very professional and courteous. I hope to one day update this review after implementing this service.

I first heard about this UTM via Spiceworks. This was the first solution we've used to "get our feet...Read MoreI first heard about this UTM via Spiceworks. This was the first solution we've used to "get our feet wet" in this type of technology. I worked with a rep in the community to trial the software and soon after we decided to move forward. Professional company, good service and team that's willing and able to help when needed. #Spiceworks

Similar to the other reviewer here, we typically put in Sonicwalls as the Firewall. In the past I ha...Read MoreSimilar to the other reviewer here, we typically put in Sonicwalls as the Firewall. In the past I have seen a couple things get by when Trend Micro was in place. I have set this up and it wasn't too cumbersome. It does a moderate job and is certainly better than having no protection in place. #Spiceworks

he Users Experience is undoubtedly one of the most important things that can be thought of when desi...Read Morehe Users Experience is undoubtedly one of the most important things that can be thought of when designing a Content Management System. New release is easier than ever to get started with, for IT administrators and for end users.If you can get the critical mass of information and usage, the new interface and tools will make SharePoint online an extremely valuable business tool. #spiceworks

Every time I've worked with a client who was using the 8x8 service, they also had positive things to...Read MoreEvery time I've worked with a client who was using the 8x8 service, they also had positive things to say about them and their experiences.8x8 has great support response time when needed, great phone prices and products. Works reliably, but very limited in features, management and reporting. #spiceworks

One of my clients has used StartMeeting in the past. The prices are very reasonable for what they o...Read MoreOne of my clients has used StartMeeting in the past. The prices are very reasonable for what they offer (I think they offer a free plan as well, but I could be mistaken). However, I found the interface to be very clunky and awkward to use. All in all, it's a decent tool for startups and small shops, but there are definitely better tools out there for video conferencing if you're willing to pay more. #spiceworks

Used for several years, service itself was always extremely stable and our users enjoyed being able ...Read MoreUsed for several years, service itself was always extremely stable and our users enjoyed being able to use their direct number for faxing, support was always fairly responsive. That's most of the good I can say. My frustrations are as follows... - They hide premium features (SSO, Caller ID) behind the higher tier plan that has numerous features that may be of little interest. Customers on RingCentral's own forums have been begging for years to offer an ala carte option to no avail. As soon as they found out I was shopping because of that, they were able to ala carte those features to me at no charge. You could have done it the whole time, only when I threaten to leave do you give me what I need! - Our agency made a decision to standardize on Microsoft Teams for collaboration after having tested GLIP following RingCentral's acquisition. Our staff grew to like Teams, then RingCentral crammed GLIP down their throats by making it the only way to interact with their system. - As soon as I allowed our contract to lapse so we could begin transitioning to a new system they jacked our rates up through the roof. Companies that engage in behavior like this will not receive business from my organization.

I have worked with two of our large clients who have Vonage Business. We were setting up for a multi...Read MoreI have worked with two of our large clients who have Vonage Business. We were setting up for a multiple day onboarding and actually used the service while we were there. The calls were clear and delivery worked well. No hardware issues or problems for setup. Calls to call center went well and agents knew exactly what to do and got it right the first time. Eg. calls to set up VM to email, and calls in to reprovision phones. Overall would recommend.

We've been on Jive now for a good while, I'd say 5 or 6 months. The pricing is amazing. The fact t...Read MoreWe've been on Jive now for a good while, I'd say 5 or 6 months. The pricing is amazing. The fact that each user gets their own GoToMeeting account is stellar. The phone equipment was really affordable... support has been mostly ok. My only complaint about the support has been the hold times. That said, they're super smart and get things fixed correctly. Call quality is great. Support even helped us with making adjustments on our firewall to improve quality above the standard QOS rules. My major nitpicks are that this system does not seem to scale well in regards to support. There are no easy ways to make mass updates. If you need to make a change to every single phone, for example, adding a custom button... you literally have to go in one by one. Also, it would be nice to get more customization on audio queues on the physical phones. When someone intercoms into your phone you can barely hear a tone. It's a little creepy. Aside from those nitpicks, everything is working great and we've saved a ton of money over our previous traditional phone system with seperate long distance carrier.

We could not get away from the cloud hosted pbx product fast enough. We found the management interfa...Read MoreWe could not get away from the cloud hosted pbx product fast enough. We found the management interface to be entirely lacking any reasonable features like bulk operations or csv export at least at the time. We were stuck for three years. We found support to be lacking comprehensive knowledge of the product. The handsets they tried to force us to use were overly expensive. The android soft client worked badly if at all

We have been using 8x8 for years now and absolutely love it, from control panel, to phones, to suppo...Read MoreWe have been using 8x8 for years now and absolutely love it, from control panel, to phones, to support. We have 15 users in our MSP office that services over 90+ sites. We use all of the bells and whistles, phone apps, forwarding, home users, etc. #spicysip

No doubt hybrid is the intelligent solution to guard critical core functions of any business - sing...Read MoreNo doubt hybrid is the intelligent solution to guard critical core functions of any business - single point of failure is unsafe in any enterprise. AWS provides the connectivity to synchronize real time up and parallel processing for a fraction in cost that a single failure would cost if hybrid is not implemented

Spiceworks. Spiceworks has been the most useful type of helpdesk there is. It is easy to work and ha...Read MoreSpiceworks. Spiceworks has been the most useful type of helpdesk there is. It is easy to work and has so many perks. It has monitoring of many things, Network monitoring especially. I would recommend this to a friend or other companies for sure.

Verizon has always been great for me. They have fixed everyone of my issues and very quickly at that...Read MoreVerizon has always been great for me. They have fixed everyone of my issues and very quickly at that. I would recommend Verizon's service to a friend or coworker. We have had almost no downtime. #spiceworks

Great solutions for connecting multiple offices and very usefull for remote workers. It very cost e...Read MoreGreat solutions for connecting multiple offices and very usefull for remote workers. It very cost effective compare to ATnT and others. i have received a block of static IPs as a deal so we were very happy with them. #spicywan

XOC offers a wide variety of connectivity options and can be provided on a mix-and-match basis, me...Read MoreXOC offers a wide variety of connectivity options and can be provided on a mix-and-match basis, meeting the needs of all locations regardless of size. There's no need to integrate various WAN solutions or manage multiple WAN suppliers. #spicywan

Service and Reliability are average. Sometimes will take a bit to get someone on the phone who is kn...Read MoreService and Reliability are average. Sometimes will take a bit to get someone on the phone who is knowledgeable. Mostly there is good uptime - there's been the occasional issue, or if we need to modify account settings. We support a few clients using AT&T so this isn't just one occurrence of issues. #spicywan

I was at a previous company that utilized Aryaka's services. Was impressed with the followups and co...Read MoreI was at a previous company that utilized Aryaka's services. Was impressed with the followups and commitment the sales team had to ensure all was well and everything met our expectations. There were a couple of instances of needing to call for support. But generally, most issues were resolved over the phone, or a tech had called back in a reasonable time. Got the service we subscribed for! #spicywan

deployed centurylink business MPLS WAN for one of our client and they are happy so far. customer s...Read Moredeployed centurylink business MPLS WAN for one of our client and they are happy so far. customer service is topnotch and technical support team help you deals with almost anything regards to the service. #spicywan

I also have been using SW way back as an early adopter. Had trouble finding devices and had to learn...Read MoreI also have been using SW way back as an early adopter. Had trouble finding devices and had to learn how the software worked to my benefit. Over time (and so glad I stuck around), it has grown in ability, their team grew, and super knowledgeable if help is needed. Great tool for those with simple and even advanced needs. Reporting, Monitoring, Email notices, etc. #Spiceworks

We switched to NexVortex, the "Partner" that recommended we use NexVortex was awful. He didn't know...Read MoreWe switched to NexVortex, the "Partner" that recommended we use NexVortex was awful. He didn't know what he was doing during the install, numbers we all mixed up. He added so many additional boxes to forward numbers to where they should be, that our little computer closet looks ridiculous. We asked and asked for hold music, never got it. Any changes were slow to come. We had a feature of converting voicemails to emails, that disappeared and no one could figure out why. After a year of frustrations we wanted to move on. All NexVortex said was that we would have to pay out the rest of the contract. The partner may have been the cause of our problems - but that partner is a direct reflection of NexVortex. They need to vet their partners better and take some responsibility for the partner. Instead, they stuck the customer with the bill and said "Not our fault".

solarwinds is my favorite company it offers a lot cool tools and new netowrk monitoring tool is a gr...Read Moresolarwinds is my favorite company it offers a lot cool tools and new netowrk monitoring tool is a great addition to the selection of free tools SolarWinds offers. it can monitor any single device on your network using SNMP. The only real problem with the tool is that it can only monitor a single device. Because of this, the Network Device Monitor has limited real-world application. #spiceworks

This product has worked well for us. Pricing seems to be reasonable. the suite of features and migra...Read MoreThis product has worked well for us. Pricing seems to be reasonable. the suite of features and migration path for a traditional it infrastructure is quite good I would recommend this product for many companies

Good product. Makes managing licensing very easy. Does have some downfalls if you use an Azure ser...Read MoreGood product. Makes managing licensing very easy. Does have some downfalls if you use an Azure server as its difficult to manage certain aspects of user profiles between your DC and O365 Exchange. Definitely worth the money to have the peace of mine with their uptime. #spicysip

I am rating: XO customer service/technical services team I continue to be impressed with the techni...Read MoreI am rating: XO customer service/technical services team I continue to be impressed with the technicians I have talked to at XO. Fortunately, I have not needed to use them very often, but when I did, here is what has happened: - Customer service was ready to listen and create a ticket - They also escalated the issue upon request - I got regular updates via email - not all of them are terribly insightful, but it does show that action was being taken - The technicians were proactive, and call to either clarify the issue, update on status, confirm resolution But what's really impressive, was that they offer their phone number and email address in case there are other issues or if the problem persists. Personal Accountability - nothing better when you are having issues and have no where else to go. I especially want to recognize XO technician Reigh Schloffman for service above and beyond.

We have our PRI with Comcast Business / Enterprise service, it's bundled with our fiber. I have not...Read MoreWe have our PRI with Comcast Business / Enterprise service, it's bundled with our fiber. I have nothing but good things to say about them. They helped with the build costs when we installed, they had the best prices by far, they where the easiest to work with and form a solution that worked for US. We've had a single issue with the PRI service since go live 6 months ago. Issue was occurring when callers from Verizon Wireless would call. A quick ticket opened to Comcast and they very quickly determined that there was an issue with their trunk connecting to Verizon. Through the entire issue that maintained excellent communication with our staff to keep us informed. I would highly recommend their enterprise services to my colleagues. #spiceworks

We have a few support locations utilizing AT&T, we have had no issues with availability or with supp...Read MoreWe have a few support locations utilizing AT&T, we have had no issues with availability or with support response times. We shuffled a few contracts from TW to AT&T due to their higher reliability and cost.

We originally where TW Telecom customers that went to Level 3 with the merger. We had been with TW ...Read MoreWe originally where TW Telecom customers that went to Level 3 with the merger. We had been with TW Telecom for many years and service was very good. Occasionally we would have issues and sometimes that could be very difficult to troubleshoot mainly because of the finger pointing game. Pricing was very high and their argument was that the pricing was for a higher level of support service, but I never felt that we got that higher level of support. We moved to a new provider and I feel that we now have better support and the price is half what Level 3 wanted. On a good note our service representative was very good and I enjoyed working with him (unfortunately he's no longer there). In short, they do have good service and support okay, but it's just not worth the price they charge from what I've seen. #spiceworks

We've had our data PRIs for our facilities with CenturyLink for several years now. I'd say uptime is...Read MoreWe've had our data PRIs for our facilities with CenturyLink for several years now. I'd say uptime is pretty close to 99%. The only unplanned outages were due to some major construction in the area and service was restored in under an hour.

Verizon team support you with every aspect of the service including design, deployment, monitoring ...Read MoreVerizon team support you with every aspect of the service including design, deployment, monitoring and when it come to support they are not great but they do their best. i had a personal experience of them sending a starter and end up me doing all the work. may be it is one time issue but still costs us money. #spicywan

along with their mpls, we used ptp lines as well. ATnT efficiently connects to our office building...Read Morealong with their mpls, we used ptp lines as well. ATnT efficiently connects to our office buildings while we can manage routing. They also have dashboard to manage all services. i prefer ATnT more than many of the available providers. #spicywan

best point to point wan service we ever used. Never had issues since initial configuration and they...Read Morebest point to point wan service we ever used. Never had issues since initial configuration and they are always helpful when it comes to update connection configurations. I am using centurylink for two years and no issues so far. #spicywan

Tested point-point for our ex client and we never had such a cold respond from sales team. it took ...Read MoreTested point-point for our ex client and we never had such a cold respond from sales team. it took ages even to respond to emails and eventually we had to move to another provider by the time we have received the contacts and demo. the service looks great but if you dont have a support team to boost it, it wont be any good #spicywan

A few of our clients used to use site to site VPN's and it was terrible. Ever switching to light pa...Read MoreA few of our clients used to use site to site VPN's and it was terrible. Ever switching to light path in efforts to resolve the problem, it was a blessing in disguise. No more frantic client calls saying they can not access their files. If you are looking for a reliable solution, this is your investment. #Spiceworks

I LOVE Nextiva. The level of customer service you provide is amazing! In a world where customer serv...Read MoreI LOVE Nextiva. The level of customer service you provide is amazing! In a world where customer service seems to be last -- you have made it first. We use our Sip trunking for our sales and support calls. It has improved productivity in our business while saving money every month. Love it!

My previous employer used Flowroute and we never had an issue with the quality of our calls. We app...Read MoreMy previous employer used Flowroute and we never had an issue with the quality of our calls. We appreciated the free trial and felt that they were reliable enough to handle any issues that arose quickly. Customer support was always quick to respond. #spicysip

Our company used Corvisa in the past before switching about a year ago. We had no issues with the o...Read MoreOur company used Corvisa in the past before switching about a year ago. We had no issues with the overall quality, and as others have mentioned their customer service handled the few issues that occasionally popped up swiftly and professionally. #spicysip

It is a great solution with lots of features. i am using it for mroe than two years and have been v...Read MoreIt is a great solution with lots of features. i am using it for mroe than two years and have been very happy with the service. whatever you need, you get a fast and promt response from them. qulaity of service is also great #spicysip

I am using nexvortex for almost a year now. Our experience has been excellent. setup was very simple...Read MoreI am using nexvortex for almost a year now. Our experience has been excellent. setup was very simple, very cheap price plans and better than traditional phone lines comparing sound quality. Tech support is great as well. #spicysip

DO not take my review the wrong way. I did not have a problem with Skype but I found that using Go T...Read MoreDO not take my review the wrong way. I did not have a problem with Skype but I found that using Go To Meeting had more features that we needed to exercise on a daily routine. I actually wanted to stay with Skype for business but understand why we chose to move away from them at the same time. I would recommend their services depending on what your needs are. They have some great features and their Video connection was always great even with our team in China and Brazil! #Spiceworks

Google Hangouts works great for the video conferencing. It still seems tailored for personal use m...Read MoreGoogle Hangouts works great for the video conferencing. It still seems tailored for personal use more than business. If they had a business version that had a corporate feel to it, that would make it viable to use as a solution. However for personal use, it is great to stay in touch with friends and family. #Spiceworks

I work closely with a disaster recovery organization in my area and have assisted them with setup fo...Read MoreI work closely with a disaster recovery organization in my area and have assisted them with setup for Dropbox Business. We began with the basic service but realized we had to upgrade. They cannot have a fully dedicated IT team, so I helped to assist and went with Dropbox 1TB option for its ease and ability to sync fast without user interaction. It's been in use for over 6 months and when I ask about it, they've had no issues. Works good for about 15-20 total users who need to share data. They have a handful of users who need to work externally and this is a perfect solution them for a smaller budget. As an IT person, it is also super easy to work with Dropbox to assist from a technical standpoint. Very satisfied with service. #SpicySith

Amazon glacier was one of the best archiving solution you can ask for but it has changed since the ...Read MoreAmazon glacier was one of the best archiving solution you can ask for but it has changed since the arrival of google nearline. it would been a far better review if i had done this last year because it was one of the best then and 4 hour respond time really killed the competition. #spiceworks

i am using new nearline storage for 2 months and i am already moved from amazon glacier to this for ...Read Morei am using new nearline storage for 2 months and i am already moved from amazon glacier to this for all archiving data. The best part comparing glacier to nearline is it get request respond in 3 minutes while glacier take 4 hours. it is the best offline archiving solution for any company. #spiceworks

We have had this in use for over a couple years. Set it up for a title management company for real e...Read MoreWe have had this in use for over a couple years. Set it up for a title management company for real estate, so the price wasn't an issue. They needed something reliable and able to house the data and bandwidth. It can be overwheleming for first time admins setting this up with UI and setup. Once it's going, it's great. We use XenApp 6.5 as well. #spiceworks

Microsoft azure storage pricing is matches with google cloud and amazon s3 and matches most of its p...Read MoreMicrosoft azure storage pricing is matches with google cloud and amazon s3 and matches most of its plus points. but if you are using azure cloud services, it is better than anything else. price is cheap enough to compare it with any other solutions but as a long standing company, always trust them then start ups. #spiceworks

Everything from signing up for an account to configuring a website (or series of pages) has been eas...Read MoreEverything from signing up for an account to configuring a website (or series of pages) has been easy and helpful for our team in assisting clients. Many options, we use this for those with simple site needs or advanced. Support is generally quick and GoDaddy service has greatly improved. #Spiceworks

i have used 1 and 1 shared hosting plan. it is far better than most of the hosting companies out the...Read Morei have used 1 and 1 shared hosting plan. it is far better than most of the hosting companies out there. they never had a ddos attack and most of the websites are very fast. they dont have any limitation on how many websites you can add so , add as many as you want but dbfile might be limited to 10 + depends on your price plan. I love their service and will certainly use it in future. #spiceworks.

It is pure luck using blue-host. i got recommendation from my friends regarding this service saying ...Read MoreIt is pure luck using blue-host. i got recommendation from my friends regarding this service saying t hey have the best but since i join , i never get a proper service. the server is up and down whenever they please and most of the time it i lags . but their dedicated servers run better. i guess you get what you paid for. #spiceworks

i started using namecheap as SSL an. d domain provider and then moved one of our website to here. i...Read Morei started using namecheap as SSL an. d domain provider and then moved one of our website to here. it cant find any better than godaddy but it certainly has better customer support and online support. when ever they have an issue, they come clean and ready to help , plus you wont get shared hosting any cheaper with good support. #spiceworks

I loved this host....i am SHARED....the supporting team is awesome....good host best support very f...Read MoreI loved this host....i am SHARED....the supporting team is awesome....good host best support very fast easy to use i'm very happy

We've had a healthcare client using Google's mail for quite some time. They have been using the serv...Read MoreWe've had a healthcare client using Google's mail for quite some time. They have been using the service for at least 4 years and have had great experiences and uptime. At the time we supported them it was new to us, it was quite different from O365. After learning the tool and supporting the client it's a decent system and support available if needed. We'll definitely consider this an options for folks that aren't ready for O365. #spicycloud

I tried our a side job repair business and went with 1&1 to quickly get my site up and even try to h...Read MoreI tried our a side job repair business and went with 1&1 to quickly get my site up and even try to host others on a subdomain. Their chat support helped me through a lot of startup questions and got me on a plan where I needed to be without trying to upsell or pressure. I felt confident going with them, support knew their stuff and I cannot remember any significant downtime. I even set up a SiteUptime on my site and canceled it soon after once I saw so many 100% uptime reports. #Spiceworks

i have used this for a brief period of time for our company acquisition. very easy to configure. i ...Read Morei have used this for a brief period of time for our company acquisition. very easy to configure. i took only 3 hours to create a VDR deployment for 60 users and give administration policies to all users. e Even if you have 100+ users, you will be able to upload it via excel sheet. you will get a short term contract from 1 month onwards so dont have to spend a lot in vein. #spiceworks

I have tested this for 2 months and it is a good service as a VDR but it is costly and dont have any...Read MoreI have tested this for 2 months and it is a good service as a VDR but it is costly and dont have any short term contracts which is a deal breaker. it is an enterprise level solution which licensed for per user level and really not for any smbs. i will definitely use if i need it for a corporation :) #spiceworks

It is too early to give a full blown review about aryaka SD-WAN as it is just out there in the mark...Read MoreIt is too early to give a full blown review about aryaka SD-WAN as it is just out there in the market. I had a test trial and I can say it is something I am looking forward to use more and more. branch connectivity is easier and faster than traditional service. Installation can't be any more simpler. #spicewan

We've transitioned a large firm involved with real estate recently from their on site server to the ...Read MoreWe've transitioned a large firm involved with real estate recently from their on site server to the corporate network through the Cloud. We set up their sessions so that applications give the appearance to run on their local system. We rarely have issues come in from both the branch office and people logging in from home. Citrix WAN solutions work. #spicywan

We are a group of restaurants with 10 locations from New York to California of over 2000 employees. ...Read MoreWe are a group of restaurants with 10 locations from New York to California of over 2000 employees. We've had NetFortris for about 5 years, utilizing their end-to-end service. We have internet circuits, VOIP phones, and MPLS under our service agreement . We decided to use NetFortris for their pricing, customer service and the full service options they provided. Internet circuits and VOIP phones, as well as utilizing MPLS to help us network our multiple locations together. We also wanted to bring all locations under same provide to make support much easier. In the last year, their Customer Service and quality of their infrastructure has been declining. Where it once took a few hours to get a response and issues resolved, it will now take several days. We are on older equipment as well, which helped reduce cost, but when looking to move to their SD-WAN service, the costs suddenly became prohibitive. We have 1 location, a new site at the time, where we brought in service. They provided a 10MB AT&T Fiber circuit. From day one the circuit never worked correctly. We replaced the Cinnea box, had vendor meets with AT&T onsite to review all causes and it always came down to NetFortris not properly configuring their network to work with AT&T. Their solution was their new SD-WAN service. Basically, they are reselling VeloCloud services. I've heard good things about VeloCloud and their solution has helped now that we have a second internet circuit in place with Comcast Buisness. The VeloCloud box does well in stabilizing the AT&T circuit when its not working well. However, even NetFortris techs are not fully versed in the VeloCloud solution or how to use it. They often take days to contact VeloCloud about a problem we have with it, only to finally get a response of the VeloCloud devices needs a firmware update. The VeloCloud solution was also sold as providing the IT pro a cloud portal to monitor and make adjustments as needed. I'm still awaiting access to that portal and keep being told I have it, only to find I'm unable to access it. Lastly, the cost. Their SD-WAN solution wants to charge you monthly rental fee of the device plus a per MB rate based upon how much bandwidth is installed. For example, a 10MB AT&T and a 25MB Comcast circuit is billed upon a 35MB rate, around an additional $100/month. It goes up from there. For mid-sized businesses, which NetFortris says they support, you may quickly find yourself priced out of their SD-WAN solution.