Evolve IP is The Cloud Strategy Companyâ„¢. Since 2007 Evolve IP has been enabling businesses to deploy both cloud computing and cloud communications services on a single, unified platform.
Hosted VoIP PBX
Administrative
Installation - On-Site
Installation - Self Install
Support - 24x7
Support - based 100% in US
Training - Free unlimited live training for all users
Training - On-Site
Training - Remote Live
Training - Remote Recorded
Application Integration
Active Directory
API - Open
Bullhorn
Chime
Connectwise
Custom Integrations
Doorbell Phone Integration
Google G Suite
Infusionsoft
Microsoft Dynamics
Microsoft Dynamics 365
Microsoft Office 365
Microsoft Skype for Business
Monet
Netsuite
Oracle
Overhead Paging System Integration
Quickbooks
Salesforce
SAP
SugarCRM
Zendesk
Zoho
Features
ACD / Call Queue
Auto Attendant
Barge / Monitor / Listen-In - Contributor
Barge / Monitor / Listen-In - IM
Barge / Monitor / Listen-In - Silent
Call Flip/Pull
Call Park
Call Pickup
Call Recording
Call Reporting (non-real-time)
Call Reporting (real-time)
Chat Plugin (to integrate on your website)
Click-to-Dial Any Number
Conferencing - Audio
Conferencing - Video
Conferencing - Web
Contact (Call) Center - Omni-Channel Queuing
Contact (Call) Center - Outbound Dialer Integration
Contact (Call) Center - Phone System & Contact Center on Same Platform
Contact (Call) Center - Separated from phone system platform
Contact (Call) Center Features
Fax - Virtual
Fax Machine Integration
File Sharing
Find-me-follow-me
Hoteling / Hot Desking
Hunt Group / Call Group
Instant Messaging (IM)
Instant Messaging (IM) - Group
International DID - Can issue new
International DID - Can port existing numbers
IVR
Line Appearances - 2+
Mobile App
Paging - Group
Presence
Simultaneous Ring
SMS/Text Messaging
Softphone
Video Calling (within organization)
Voicemail
Voicemail to Email
Voicemail Transcription
Whisper Mode
Hardware
Analog Adapters available
Manufacturer - Cisco w/ SIP Protocol
Manufacturer - Polycom
Manufacturer - Yealink
Phone - BYO Phones (if the make/model is supported)
Phone Lease-to-own
Phone Purchase
Phone Rental
Switch Included
Wireless DECT phones supported
Network
Architecture: Cloud / Hosted
BYO-Bandwidth
Data Center Redundancy - Active/Active
DC or POP - Australia
DC or POP - Europe
DC or POP - Middle East
DC or POP - UK
DC or POP - USA - East Coast
DC or POP - USA - West Coast
SD-WAN
Platform
Broadsoft
Microsoft Teams
Skype for Business
Pricing Structure
Allow Mix-n-Match User Types
Call Paths Bundled with User License
Calling Plans - Unlimited US
Security & Compliance
Compliant - CPNI
Compliant - FINRA
Compliant - HIPAA
Compliant - ISO 9001
Compliant - UK (GDPR)
Encrypted Voice
SD-WAN
Application Optimization/Peering
AWS
Citrix XenDesktop / XenApp
Google G Suite
Microsoft Cloud / Azure
Netsuite
Salesforce
Features
Admin changes made in cloud portal
Cloud / VoIP Session Reassignment
Deployment: Prof. Install
Deployment: Zero-Touch, Plug-n-Play
IPsec VPN (managed)
Load Balancing ISPs: Inbound Internet Traffic
Load Balancing ISPs: Oubound Internet Traffic
Monitoring: Application Performance
Monitoring: MAC Address Granularity
Monitoring: WAN Performance
Private WAN Ckts. Allowed
Public IP Addresses Provided by SD-WAN Solution
Traffic Shaping: Outbound Internet Traffic
Pricing Structure
Opex
Sell to Small Accounts
Security
Agnostic to 3rd Party Firewalls
Service Area
International
USA - Central
USA - East
USA - West
Solution Manufacturer
Edgemarc
Proprietary