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5b28430d56e22

8x8

8 reviews
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8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.

8x8 specilizes in VoIP business phone service, hosted VoIP, Small business phone systems, web conferencing, virtual contact center, virtual call center, enterprise global communications, business phone systems, unified communications, team collaboration, Enterprise Engagement Management, customer experience, employee experience, video conferencing, contact center, voip, CCaaS, and UCaaS

For more information on 8x8, click the button below and ask Mike today.

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recent reviews

Aaron Flora

 1 Reviews

Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)

09/26/16

We have been using 8x8 for years now and absolutely love it, from control panel, to phones, to support. We have 15 users in our MSP office that services over 90+ sites. We use all of the bells and whistles, phone apps, forwarding, home users, etc.

#spicysip

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juancarrera

 3 Reviews

Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)

09/21/16

Setup required some technical skills, but not a huge amount. Once I got the QoS settings ironed out on my router, the sound quality was quite good, but had some jitter and break up for long sentences/continual talk in the outbound direction but none on the inbound (likely due to asymmetric bandwidth on my cable connection).On the whole, I am now getting better service and more features for $50 less per month than I was with my AT&T landline. Since I already had the UPS for everything to function in case of power outage and the router, there was minimal capital expense in switching (< 3 month payback) despite buying new IP phones.
#spicysip

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56a9e0ebd0c08

A Day

 24 Reviews

Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)

01/29/16

we started using hosted voip with call centre. Initial phone rates were great and so was the quality for the first year. Everything got progressively worse. I got new phones, new modems that were "specially made" for 8x8 that did absolutely nothing. Phone bills almost increased 60 percent after 1 year but if you're running a business, you and your employees, are probably looking for something a little more reliable/easy to use. Not business class. 8x8 features are spot on, they just need to work the bugs out.
#spiceworks

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56a9e0ebd0c08

A Day

 24 Reviews

Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)

01/29/16

Even though they had good quality services, they messed up our installation very badly. they cancelled installation appointments 2 times and send us phones that hasn't configured. Whenever we try to contact customer service they are very unhelpfull and sometime a bit rude as well. after a nightmare installation peroid , it started working well.
#spiceworks

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fmatthews

 23 Reviews

Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)

01/28/16

i think this service is ok. we saw a lot bad reviews about this but went ahead after a trial and we've found customer service to be excellent. Feature set is good, with all the basics covered well, and most of the advanced features we needed are there. The system works with Polycom and Cisco phones, so not proprietary. Ignore the negative reviews and order a couple phones and fax to test for 30 days. Just do your homeowrk ahead of time and you'll be happy!
#spiceworks

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56a904f4a7e99

Julie Harry

 27 Reviews

Conferencing (Video Conferencing, Web Conferencing, Audio Conferencing)

01/27/16

Every time I've worked with a client who was using the 8x8 service, they also had positive things to say about them and their experiences.8x8 has great support response time when needed, great phone prices and products. Works reliably, but very limited in features, management and reporting.

#spiceworks

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Mark Zanders

 2 Reviews

Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)

01/12/16

Tried to test them a while ago (4+ years), so maybe better now. Ended up returning/canceling. Had problems getting it to work behind our firewall. No joy with their support, though FW we used was mainstream at the time (ISA). Offered no suggestions/workaround. I found out what we needed to do, but did not move forward as was concerned about support. If not helpful on one issue, how would they be on others?

xpiceworks

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5643bcb0afd96

Kevin Burns

 3 Reviews

Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)

11/11/15

8x8 is a good value for cost.. The people there are friendly but the support hours are limited. They are a San Jose based and the support closes at 5pm. That's the only thing you should consider before doing business with them that we tough for us...

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