SCB Global is a leading provider of Microsoft Teams and SD-WAN solutions for the enterprise, delivering workplace transformation for the dynamic workforce. With 19 years of unparalleled experience providing cutting edge voice solutions; our long-established knowledge and experience make us the perfect partner to work with.
Although originally founded in 2004, SCB Global has been delivering industry leading solutions natively integrated into Microsoft Teams and hosted in Azure since early 2019. With 19 years+ telco experience and 13+ years of delivering Microsoft voice solutions, SCB Global has over 550,000 monthly active OPTO4Teams users globally.
Solutions
Microsoft Teams is fast becoming the collaboration tool of the future world of work. SCB Global’s OPTO4Teams takes this one step further by combining our Cloud PBX capabilities to Microsoft Teams. We design, manage and rapidly deploy a customized Microsoft Teams solution to meet each unique business’ needs.
At SCB Global we understand how important customer service is to business success. OPTO4Contact cloud or onsite PBX contact center solution optimizes your contact center efficiency as it evolves into the future. With capabilities to deliver powerful and intelligent contact center features both within Microsoft features and outside of it. OPTO4Contact ensures that your agent teams are ready to take your customer experience to the next level, wherever they are in the world.
Networks exist to connect users to services and applications. That’s why SCB Global believes that a good network design should always have these services at its core. Our OPTO4Edge SD-WAN solution takes the distributed software-defined networking to an entirely new level by speaking the language of applications.
With delivering workplace transformation and hybrid solutions natively integrated into Microsoft Teams, SCB Global understand security is paramount for the enterprise to be able to continue operations working from anywhere, with the knowledge that access control, compliance and threat protection is taken care of.
For more information and pricing on SCB Global Teams Phone solutions, click the button below and ask Mike today.
Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)
Administrative
Adding / Removing Users - Admin can perform manually
Application Integration (out-of-the-box)
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams Phone
Features
Call Transcription
Contact (Call) Center (Queuing, Real-Time Analytics, etc.)
Network Architecture
Cloud Architecture
POP - Asia
POP - Australia
POP - Canada
POP - Europe
POP - Mexico
POP - South America
POP - USA - East Coast
POP - USA - Mid-US
POP - USA - West Coast
Pricing Structure
Monthly per User
Call Center Software / Contact Center Software
Administrative
Add & Remove Users On-Demand
App Integration (out-of-the-box)
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
Features
Analytics - Real Time
Callback in Queue
Monitoring / Barge / Whisper
Omni-Channel Queuing (i.e. email, sms, chat, social media, etc.)
Phone System PBX (UCaaS)
Physical Phones Supported
Wallboards
Network Architecture
Cloud Architecture
POP - Africa
POP - Asia
POP - Australia
POP - Canada
POP - Europe
POP - Mexico
POP - South America
POP - USA
Pricing Structure
Monthly License Fee