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Headquartered in Mountain View, California and founded in 1995, Intermedia is a one-stop shop for cloud business applications. Our Office in the Cloud™ suite integrates the essential IT services that businesses need simply to do business—including email, voice, file syncing and sharing, conferencing, instant messaging, identity and access management, mobility, security and archiving. Office in the Cloud goes beyond unified communications to encompass a wider breadth of fundamental IT services, delivered by a single provider. The company has over 700 employees, worldwide.

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thajer

37 Reviews

Hosted Exchange - Small Biz (1-99 Users)

05/03/16

Being on a team as a MSP for clients we work with a number of different Exchange servers, either hosted or local. We have a number of offices using this software that range from 20 users to well over 99.

Working with Intermedia was a good experience. Helpful techs and a reliable service. To date, there haven't been any downtime issues reported back to us from our client (although there was minor hiccups in the past, but far into the off-hours - no problem).

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Vbrif

37 Reviews

Hosted Exchange - Small Biz (1-99 Users)

03/20/16

Intermedia was my first company I dealt with that provided hosted exchange server. Interface on the web is somewhat easy to deal with, the site could use a revamp to make things easier to find. Uptime is fantastic, I can only recall one instance of the servers being down. #Spiceworks

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Vbrif

37 Reviews

Email Security

01/30/16

Intermedia's anti spam filtering works very well. Some items will get through, but spam is so dynamic you can not blame them. The web interface is easy to get through, and if you aren't sure of something you can search in their extensive knowledge base. If you are looking for a one stop solution, getting hosted exchange by Intermedia will solve all of your email problems.
#Spiceworks

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Vbrif

37 Reviews

Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)

01/30/16

As I stated previously in Small Biz review , Intermedia is great! Great up time, and no issues. Web interface could be redone to make site contents easier to access. They provide a small executable file to configure outlook for their exchange servers, which is the best about them. Just launch the profile helper, and sign in with the email account. If you do not want to go O365, this is your number one choice. #Spiceworks

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thomasjohn

17 Reviews

Cloud Back-Up - Files

01/25/16

intermedia conference call is better than average solution compare to competitors. they have as simple and cheap solution for conference calling. easily connect up to 100 people in a conference and one of the lowest cost solution for SMBs. I like their customer service as well. Also there are no contracts so if you dont like , just leave the provider which wont happen with intermedia

#spiceworks

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shanetech74

6 Reviews

Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)

01/08/16

Our office switched to Intermedia VOIP about a year ago. It has been pretty reliable. There has been only one outage for about 10 mins. And the control panel was down for a day, but it was not service affecting. #spiceworks

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Mike Smith

4 Reviews

Email Security

09/22/15

We have been using the McAfee spam filter (that's included with Intermedia's Hosted Exchange service), for a couple years and it is much better than it once was. We don't have complicated filtering needs but before they switched their underlying provider to McAfee it was pretty bad and I'd get tons of Spam (i.e. hundreds per day), but now my junk email has been reduced to only a few per day, without disruption to the emails coming from legitimate people.

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Mike Smith

4 Reviews

Hosted Exchange - Small Biz (1-99 Users)

09/22/15

We don't have a lot of users (i.e. less than 10), but we have been using Intermedia's Hosted Exchange for over 3 years and we have no complaints. We have never experienced any downtime (or at least any downtime significant enough to remember), and their customer service is outstanding. Their pricing is not the lowest but it's still competitive and I like that it comes with Outlook 2010.

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