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5b29881cd089a

Nextiva

11 reviews
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Nextiva empowers businesses to manage their communications, productivity, and customer relationships on a truly unified platform. “Businesses that do not know, understand, and remember their customers will go out of business.” - Tomas Gorny, Nextiva CEO Nextiva is the official business communications partner for the Pac-12, Buffalo Sabres, and Buffalo Bills.

Nextiva products include VoIP, Unified Communications, Sales, Hosted PBX, Internet Fax, Business VoIP, Business Analytics, Software Development, Customer Service, Product, Service CRM, Chat, Business Services, SaaS, Business Surveys, Professional Services, and Business Communicationsfor your business needs

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recent reviews

Michael Patton

 1 Reviews

Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)

10/09/18

I recently switched from an old, outdated, on prem system, to a new Nextiva cloud hosted system. The upgrade was complex, as our old phone system was directly integrated in to our network backbone, which also had to be updated. AeroCom and the team at Nextiva made the process painless. Updated our entire backbone and replaced our old phone system with new Polycom phones (mostly VVX301s, 401s for the execs and 601s for the Call Center). All the comments from my users have been "Wow, the call quality is soooo much better!" There were a few growing pains during the upgrade and implementation process, but Nextiva's Enterprise Support is phenomenal, and we were able to quickly get things straightened out whenever there was an issue. I would highly recommend both AeroCom and Nextiva!

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Casselb

 1 Reviews

SIP Trunks

05/31/17

I LOVE Nextiva. The level of customer service you provide is amazing! In a world where customer service seems to be last -- you have made it first. We use our Sip trunking for our sales and support calls. It has improved productivity in our business while saving money every month. Love it!

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568e9fdad0f2e

Tim Porterfield

 34 Reviews

SIP Trunks

09/30/16

A previous company that I was employed with used Nextiva and had zero issues with the quality, which was extremely important to the business because the staff was on the phone 24/7. Customer support was extremely helpful and as far as I know the company still uses Nextiva, as they had no plans to switch providers when I left. #spicysip

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nhammond

 21 Reviews

SIP Trunks

09/30/16

I installed and used Nextiva for an year and I was impressed with their services. I did not have the opportunity to stay with them because of a merger , we had to use parent company system. The service was better than Fonality that I had been paying for 4 years. They even gave me some money back. #spicysip

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566071adb5a75

adpa

 7 Reviews

SIP Trunks

09/29/16

I was really happy with the service. Easy setup, fast service, immediate dial tone, calls go through no problem, perfect sound and great features.i have called numerous times to get help with the set up and i always got a service rep right away and they walked me thru all the necessary screens. #spicysip

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5661aa2e00da0

Lewisw2

 6 Reviews

SIP Trunks

09/29/16

We tried 8x8 and nextiva for a client installation and went for nextiva. Nextiva’s SIP trunking service also provides a great deal of functionality. With a flat monthly rate, you can easily predict and manage your spending. They also provide unlimited calling bundles with some deals and there are much clarity on bill. customer service is not bad apart from sometimes, you have to wait to get hold someone. #spicysip

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566557e100758

IK7

 14 Reviews

SIP Trunks

09/29/16

Overall very satisfied with our phone service. we had couple of issues with them but it was mainly with billing team and it took some time to sort it out as their communication is not that great. just make sure there are no hidden cost before you take contract and you will be fine.
#spicysip

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thomasjohn

 17 Reviews

SIP Trunks

09/27/16

When i started a jo with a startup company, we started with nextiva sip and it was perfect for the company. As a single IT person, i never needed to contact support and even if need to call, they know all about the product. i am happy with their service and i dont really find any problem with them. #spicysip

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rafaelmarcano

 4 Reviews

SIP Trunks

09/21/16

Nextiva in a couple words, I would have to say peace of mind. The technology and features they have are excellent. They have an awesome support staff that has been extremely helpful with all of my questions. Overall they are a very reliable company and seem to only be getting better each year. Would highly recommend them

#spicysip

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Tielle

 13 Reviews

SIP Trunks

09/14/16

They provided a free trial and answered a lot of questions. I really like the system. Great technical team behind the scene. system works perfectly and have more transparency about cost. solution is worth for the money.
#spicysip

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Jeremy P

 4 Reviews

SIP Trunks

09/07/16

We have been using Nextiva for some time as an MSP, and we also set this up for clients. Generally in use for small/medium business size. Benefit to see status on the desktop app, if someone is available, on the phone, etc. Nice feature to have chat integrated also. Would recommend.
#spicysip

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