Xcast Labs Reviews

Xcast Labs

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Xcast Labs has blazed industry-leading trails in unified communications for some 20 years.

As far back as the early 1990s, our founding engineers demonstrated the power of speech-recognition technology, when they introduced the first-ever, digital personal assistant.

And our same team later deployed the world’s first softswitch into a major carrier network with its groundbreaking, SIP technology. To this day, our exceptional team leads the way in anticipating and responding to nascent markets and technologies.

Every aspect of XCast’s technology solution was designed and developed in-house. Our unique, leading-edge platform delivers greater flexibility for addressing individual customer needs and requirements, without depending on outside resources.

Having moved our XCL platform to the cloud, we are able to overcome any scalability challenges with virtually unlimited capacities. XCast’s culture, products and services have always built to deliver rock-solid reliability far exceeding current industry standards.

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Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)

Administrative

Adding / Removing Users - Admin can perform manually
Support - USA-based Tier 1 support

Application Integration (out-of-the-box)

Salesforce
Zendesk

Features

Click-to-Dial (in Chrome, etc.)
Contact (Call) Center (Queuing, Real-Time Analytics, etc.)

Hardware

Phone Lease-to-own
Phone Purchase
Phone Rental

Network Architecture

Cloud Architecture
POP - USA - Mid-US
POP - USA - West Coast
SD-WAN

Platform

Proprietary

Pricing Structure

Monthly per User

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