Keep your organization connected with seamless collaboration across distributed teams with Cisco Webex. No matter where employees are located, organizations are seeking stronger employee engagement and customer experiences to enable more productivity and greater business agility. More effective collaboration helps organizations work smarter.
The collaboration platform to enable remote working built to scale quickly and securely across your organization.
A safe return to the office and more intelligent workspaces for hybrid work from the desktop to shared workspaces.
A rapidly deployable cloud contact center solution can have your agents working from home in as little as 5 days.
Manage, analyze, troubleshoot, and secure your collaboration devices and services across your organization.
For more information and pricing on Cisco Webex phone system and call center and collaboration solutions, click the button below and ask Mike today.
Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)
Application Integration (out-of-the-box)
Active Directory
Microsoft Outlook
SSO
Hardware
Phone Purchase
Network Architecture
Cloud Architecture
POP - USA - East Coast
POP - USA - Mid-US
POP - USA - West Coast
Platform
Cisco Webex Calling
Proprietary
Pricing Structure
Monthly per User
Call Center Software / Contact Center Software
App Integration (out-of-the-box)
Microsoft Dynamics 365
Salesforce
ServiceNow
Zendesk
Features
Analytics - Real Time
Call Transcription
Callback in Queue
Disposition Fields
Elevate Chat to Call
Gamification
IVA (Intelligent Virtual Assistant)
IVR with Data Dips
Mobile App for Agents
Monitoring / Barge / Whisper
Omni-Channel Queuing (i.e. email, sms, chat, social media, etc.)
Phone System PBX (UCaaS)
Physical Phones Supported
Quality Management (QM)
Sentiment Analysis
Wallboards
Work Force Management (WFM)
Network Architecture
Cloud Architecture
POP - Canada
POP - Europe
POP - USA
Regulatory Compliance Certifications
GDPR
HIPAA
PCI
SOC2