If your company is in the market for a new phone system, finding a cloud PBX with an SMS & MMS feature might need to be a hard requirement. In this video, Mike Smith explains some of the problems with…
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Your company is due for a new call center software solution. A cloud solution is a consideration but… how much is that going to cost? Watch Mike Smith explain the 2 main components of cloud call (contact) center software pricing.…
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You like the idea of using Microsoft Teams for your company’s PBX… but you’ve also heard that Teams is lacking some pretty substantial features. So, what if you just integrated Teams with a great cloud PBX solution? Mike Smith explains…
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Is your company researching SD-WAN, but you have both public Internet connections and a private WAN connection that you will be keeping? Mike Smith explains if this is possible and how it will affect your search for the best SD-WAN…
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How much does cloud PBX cost? Good news! There are hundreds of cloud PBX vendors… Bad news! …and many have different pricing structures. Some cater to large companies… some cater to small. Some include all features standard… others have different…
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Your company’s on-prem call center software is due for an upgrade… but should you replace it with a cloud call center software solution? Which is better? Does cloud offer any additional features? In this short video, Mike Smith gives 3…
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If you’re looking at Microsoft Teams Phone System for a replacement for your company’s current PBX, then you’ve probably noticed there is a lot of confusing offers being thrown around. There are actually 5 primary ways your company can deploy Microsoft…
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If your company is researching SD-WAN, there are a few main areas where vendors differ drastically. One of them is security. Some don’t offer it, and some do… And the vendors who offer it, differ in the type of security…
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Which cloud PBX providers are the best in 2020? What makes them the best for your company? AeroCom President, Mike Smith, reviews 4 of the hottest features, that put cloud PBX providers over-the-top in 2020. Which handful of cloud PBX vendors…
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If your company is replacing your call center software, there are a lot of pitfalls you need to be aware of. In this video, Mike Smith talks about 3 common mistakes companies make when evaluating a new cloud call center…
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