Verizon Pricing and Customer Reviews

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You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can shine through. A space to create and connect with people who truly care. And where there’s the flexibility to focus on the passions that matter most.

Here at Verizon our network is built by people like you. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward.

So, if you're fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

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10 Reviews

Hosted Exchange - Large Biz (100+ Users)

09/27/16

XO communications provide nationwide support and installations and i have done this with them in more than 12 states. I also have international support from them to add more branches. We are using them in HQ mainly because they use redundant Enterprise SIP trunks to provide fail-over to the other so you can reroute traffic if needed. #spicysip

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Kyle.w

10 Reviews

Hosted Exchange - Large Biz (100+ Users)

05/31/16

Working with XO has been a pleasure. Tech are knowledgeable. Issues get escalated and resolved quickly. Support a number of small/remote office that subscribe to the service. I look for XO for a MLSP if necessary when setting up clients in new areas.
#spicywan

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thajer

37 Reviews

Hosted Exchange - Large Biz (100+ Users)

05/27/16

We have supported a medium size client for some time. Previously who wasn't getting the service they deserve until switching to XO and we were very impressed. They pulled through and were very helpful and efficient in setting up the network needs for the client. Others on the team have called in for support and have had a positive experience all around.
#spicywan

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Jim Colin

10 Reviews

MPLS WAN

05/26/16

XOC offers a wide variety of connectivity options and can be provided on a mix-and-match basis, meeting the needs of all locations regardless of size. There's no need to integrate various WAN solutions or manage multiple WAN suppliers. #spicywan

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MJ

7 Reviews

MPLS WAN

05/25/16

As an MSP I can say what a positive experience working with the team at XO. We have used a few different services offered and they have always delivered. I can count the number of service interruptions on one hand for all sites - resolution was quickly around the corner. Very minimal downtime and very professional.
#spicywan

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epatt

2 Reviews

MPLS WAN

05/24/16

XO communications MPLS services is a great one if you need a tailored service. with our complex requirements, they were more than happy to help. there is 24/7 support and can get easy access to IP tech support. But i is not very cost effective. #spicywan

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christstewart

12 Reviews

MPLS WAN

05/06/16

good connection speed and great customer service from XO communications. once we had an issue but the tech support wasn't great at that time. over all compare to other services available, i recommend this
#spicywan

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shanetech74

6 Reviews

Fiber Internet

03/20/16

I used to work for a large MSP. We used XO on a large project of turning up over 100 fiber circuits. XO was spot on. I do not remember any issues, or problems, except an XO truck getting stolen. That is besides the point. I would recommend XO for any business. #spiceworks

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Slava Rabinovich

19 Reviews

MPLS WAN

12/14/15

Used this a few years ago at a previous employer. The services was great and the customer service was very personable. Their issue monitoring was always ahead of me. I would be getting phone calls from them before i knew there was a problem. Their sales team (no longer there) was excellent.

#Spiceworks

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Byron Antillon

1 Reviews

Integrated Voice/Data Circuit

12/03/15

To be fair this review is solely based on the customer service, and not the product or technology. I am disappointed with the business tactics used by XO; we had closed an office in the DC area and called XO to cancel service. We were told that since we were so close to the end of our contract it would be better to ride out the contract rather than to pay the penalties. We agreed with them. During that conversation we were told that the account would be noted with the remarks that we would be canceling service. When we called back after riding out the contract we were told that the account had auto-renewed for another year since we failed to cancel 30 days prior to contract end date. There was no record of our conversation ever noted on our account and we were told that they would try to recall the recorded phone conversation but that it may be too late to retrieve . The customer service rep was rude and said I should've read the contract terms; completely disregarding any attempt I made to explain the phone conversation I had with a previous rep. We were finally escalated to a manager and after several weeks agreed on a settlement. At that moment I knew we would be dropping XO Communications at our remaining sites they serviced. They didn't care about preserving us a customer, they wanted the money for the auto contract extension, period. I disagree with their draconian business practices and will never recommend them to anyone. There are so many service providers out there and there is just no excuse for treating customers like that. Especially when customers have a choice..

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Kevin Burns

3 Reviews

MPLS WAN

11/11/15

XO is great! The support and techs are knowledgeable. The service and the network are strong as well. They send us notifications on circuits and do monitors too. Really happy with them! I always get into interesting long technical discussions with the field techs, they have a few telco vets on staff.

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Hosted Exchange - Large Biz (100+ Users)

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Kyle.w

Hosted Exchange - Large Biz (100+ Users)

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thajer

Hosted Exchange - Large Biz (100+ Users)

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Jim Colin

MPLS WAN

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MJ

MPLS WAN

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epatt

MPLS WAN

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christstewart

MPLS WAN

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shanetech74

Fiber Internet

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Slava Rabinovich

MPLS WAN

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Byron Antillon

Integrated Voice/Data Circuit

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Kevin Burns

MPLS WAN

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