Granite is one of the premier telecommunications solutions providers for businesses across the United States and Canada. With unparalleled North American coverage, Granite is the leading corporate phone service provider to multi-location companies through our scalable solutions, customized to manage all your local, regional and national locations.
Hosted VoIP
Administrative
Adding / Removing Users - Admin can perform manually
Installation - On-Site
Installation - Self Install
Support - 24x7
Support - based 100% in US
Training - On-Site
Training - Remote Live
Training - Remote Recorded
Application Integration
Doorbell Phone Integration
Overhead Paging System Integration
Features
Auto Attendant
Call Park
Call Pickup
Call Recording
Call Reporting (non-real-time)
Click-to-Dial Any Number
Conferencing - Audio
Fax - Virtual
Fax Machine Integration
Find-me-follow-me
Hoteling / Hot Desking
Hunt Group / Call Group
Instant Messaging (IM)
International DID - Can issue new
Line Appearances - 2+
Mobile App
Paging - Group
Simultaneous Ring
Softphone
Voicemail
Voicemail to Email
Voicemail Transcription
Hardware
Analog Adapters available
Manufacturer - Cisco w/ SCCP Protocol
Manufacturer - Cisco w/ SIP Protocol
Manufacturer - Polycom
Manufacturer - Yealink
Phone - BYO Phones (if the make/model is supported)
Phone Lease-to-own
Phone Purchase
Switch Included
Wireless DECT phones supported
Network
Architecture: Cloud / Hosted
Architecture: Interconnect with an existing on-prem phone system
BYO-Bandwidth
Data Center Redundancy - Active/Active
DC or POP - USA - East Coast
DC or POP - USA - Mid-US
DC or POP - USA - West Coast
Private / Dedicated Circuit
SD-WAN
Platform
Metaswitch
Pricing Structure
Allow Mix-n-Match User Types
Call Paths Unbundled from User License
Calling Plans - Minute Bundles
Calling Plans - Per Minute
Calling Plans - Unlimited US
Security & Compliance
Encrypted Voice
SD-WAN
Application Optimization/Peering
AWS
Citrix XenDesktop / XenApp
Microsoft Cloud / Azure
Oracle
Architecture
On-Prem Appliance, Routed to Cloud Gateways
On-Prem Appliance, Routed to Cloud Gateways, Connected over a Private Backbone
On-Prem-Only
Features
Admin changes made in cloud portal
Cloud / VoIP Session Reassignment
Deployment: Prof. Install
Deployment: Zero-Touch, Plug-n-Play
IPsec VPN (managed)
Load Balancing ISPs: Inbound Internet Traffic
Load Balancing ISPs: Oubound Internet Traffic
Monitoring: Application Performance
Monitoring: MAC Address Granularity
Monitoring: WAN Performance
Private WAN Ckts. Allowed
Public IP Addresses Provided by SD-WAN Solution
Traffic Shaping: Inbound Internet Traffic
Traffic Shaping: Outbound Internet Traffic
Traffic Shaping: Site-to-Site
Pricing Structure
Capex
Opex
Sell SD-WAN "a la carte"
Sell to Small Accounts
Security
Agnostic to 3rd Party Firewalls
Built-In Standard Firewall
Built-In UTM Firewall (i.e. IPS, Content Filtering, Antivirus, etc.)
Security Decision-Processing: Cloud
Security Decision-Processing: On-Site
Service Area
International
USA - Central
USA - East
USA - West
Solution Manufacturer
Meraki
VeloCloud - Private Gateways