Solex delivers a comprehensive suite of innovative, yet proven cloud solutions to businesses of all sizes. Our advanced, high availability service platform enables the integration of leading edge solutions in the cloud, including cloud communications, cloud connectivity, cloud computing and additional cloud services such as storage and security. Solex's cloud solutions reduce our customers’ cost of ownership, and deliver new levels of security, flexibility, scalability and speed of deployment.Â
Hosted VoIP PBX
Administrative
Installation - On-Site
Installation - Self Install
Support - 24x7
Support - based 100% in US
Application Integration
CSI
Doorbell Phone Integration
Microsoft Dynamics
Microsoft Outlook
Netsuite
Oracle
Overhead Paging System Integration
Salesforce
SpiceCRM
SugarCRM
Teleopti
Verient
Zendesk
Zoho
Features
ACD / Call Queue
Auto Attendant
Barge / Monitor / Listen-In - Contributor
Barge / Monitor / Listen-In - IM
Barge / Monitor / Listen-In - Silent
Call Recording
Call Reporting (non-real-time)
Call Reporting (real-time)
Conferencing - Audio
Conferencing - Video
Contact (Call) Center - Omni-Channel Queuing
Contact (Call) Center - Outbound Dialer Integration
Contact (Call) Center - Phone System & Contact Center on Same Platform
Contact (Call) Center Features
Fax - Virtual
Find-me-follow-me
Hunt Group / Call Group
Instant Messaging (IM)
International DID - Can issue new
IVR
Line Appearances - 2+
Mobile App
Paging - Group
Presence
Simultaneous Ring
Softphone
Voicemail
Voicemail to Email
Voicemail Transcription
Hardware
Manufacturer - Cisco w/ SIP Protocol
Manufacturer - Polycom
Manufacturer - Yealink
Phone - BYO Phones (if the make/model is supported)
Switch Included
Network
Architecture: Cloud / Hosted
Architecture: Interconnect with an existing on-prem phone system
BYO-Bandwidth
DC or POP - Canada
DC or POP - USA - East Coast
DC or POP - USA - Mid-US
DC or POP - USA - West Coast
Private / Dedicated Circuit
SD-WAN
Platform
Broadsoft
Proprietary
Pricing Structure
Allow Mix-n-Match User Types
Call Paths Bundled with User License
Call Paths Unbundled from User License
Calling Plans - Unlimited US
Extension-only seats without DID