TeligentIP (formerly IPitimi) is a global managed services and enterprise solutions provider. With a majority of our customer user base located in dozens of countries outside of the United States, we are capable of scaling a solution to meet any of the challenges your organization might face including Business Process Outsourcing, Managed Network Firewall and Router with monitoring, Remote Help Desk and On-Site IT services and support or telecommunications. TeligentIP is a world leading Unified Communications and Call Center solution provider including hosted PBX in the cloud. Based on a 100% SIP, 100% software platform. Additionally, TeligentIP offers a turn-key Hosted Skype for Business with Enterprise voice.
TeligentIP's flexible and scalable business systems allow any of our solutions to fully integrate within your existing ERP, SCM, CRM applications.
TeligentIP operates on a high performance, geo-redundant network on multiple continents, with additional IP and voice gateways in New York, Los Angeles, Chicago, Dallas, Atlanta, Las Vegas and London.
Whether you’re looking for managed services, remote or onsite IT support, a VoIP solution for a handful of users, a turn-key Skype for Business implementation or migration or looking to establish an Enterprise sized IP network. TeligentIP's network can handle it.
TeligentIP products include Business Phone Systems, SIP Trunks, Fiber internet, & SD-WAN for your business needs
Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)
Administrative
Training - On-Site
Application Integration (out-of-the-box)
Active Directory
ConnectWise
Google Workspace
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams Phone
NetSuite
Salesforce
Sugar
Zendesk
Zoho
Features
Call Flip/Pull
Click-to-Dial (in Chrome, etc.)
Contact (Call) Center (Queuing, Real-Time Analytics, etc.)
Text Messaging - MMS
Text Messaging - SMS
Hardware
Phone Lease-to-own
Phone Purchase
Network Architecture
Cloud Architecture
POP - USA - East Coast
POP - USA - Mid-US
POP - USA - West Coast
SD-WAN
Platform
Cisco Webex Calling
Pricing Structure
Monthly per User
Security & Compliance
Compliant - PCI-DSS
SD-WAN
Application Optimization/Peering
AWS
Google Workspace
Microsoft Cloud / Azure
Rackspace Cloud
Salesforce
Architecture
On-Prem Appliance, Routed to Cloud Gateways
On-Prem-Only
Features
Admin changes made in cloud portal
Admin changes made on-site
Cloud / VoIP Session Reassignment
Deployment: Zero-Touch, Plug-n-Play
IPsec VPN (managed)
Load Balancing ISPs: Inbound Internet Traffic
Load Balancing ISPs: Oubound Internet Traffic
Monitoring: Application Performance
Monitoring: MAC Address Granularity
Monitoring: WAN Performance
Private WAN Ckts. Allowed
Public IP Addresses Provided by SD-WAN Solution
Traffic Shaping: Inbound Internet Traffic
Traffic Shaping: Outbound Internet Traffic
Traffic Shaping: Site-to-Site
Pricing Structure
CAPEX
OPEX
Security
Built-In UTM Firewall (i.e. IPS, Content Filtering, Antivirus, etc.)
Security Decision-Processing: Cloud
Service Area
USA
Solution Manufacturer
Meraki
VeloCloud / VMware