Zultys is a premier provider of UCaaS, SaaS, hosted business phone services and premise based communications systems. Being able to deploy either a cloud solution, premise solution or a hybrid is extremely advantageous especially for organizations with multiple locations.
Hosted VoIP PBX
Administrative
Adding / Removing Users - Admin can perform manually
Adding Users - Customize-able Templates
Installation - Self Install
Support - 24x7
Support - based 100% in US
Support - Non-admins can open a ticket
Training - Free unlimited live training for all users
Training - Remote Live
Training - Remote Recorded
Application Integration
Active Directory
Doorbell Phone Integration
Microsoft Office 365
Microsoft Outlook
Netsuite
Overhead Paging System Integration
Salesforce
Features
ACD / Call Queue
Auto Attendant
Barge / Monitor / Listen-In - Contributor
Barge / Monitor / Listen-In - Silent
Call Flip/Pull
Call Park
Call Pickup
Call Recording
Call Reporting (non-real-time)
Call Reporting (real-time)
Click-to-Dial Any Number
Conferencing - Audio
Conferencing - Video
Conferencing - Web
Contact (Call) Center - Omni-Channel Queuing
Contact (Call) Center - Outbound Dialer Integration
Contact (Call) Center - Phone System & Contact Center on Same Platform
Contact (Call) Center Features
Fax - Virtual
Fax Machine Integration
Find-me-follow-me
Hoteling / Hot Desking
Hunt Group / Call Group
Instant Messaging (IM)
Instant Messaging (IM) - Group
International DID - Can port existing numbers
IVR
Line Appearances - 2+
Mobile App
Paging - Group
Presence
Simultaneous Ring
SMS/Text Messaging
Softphone
Video Calling (within organization)
Voicemail
Voicemail to Email
Voicemail-Only Seats
Whisper Mode
Hardware
Analog Adapters available
Manufacturer - Polycom
Phone - BYO Phones (if the make/model is supported)
Phone Purchase
Phone Rental
Switch Included
Wireless DECT phones supported
Network
Architecture: Cloud / Hosted
Architecture: Interconnect with an existing on-prem phone system
BYO-Bandwidth
DC or POP - USA - East Coast
DC or POP - USA - Mid-US
SD-WAN
Platform
Proprietary
Zultsys
Pricing Structure
Allow Mix-n-Match User Types
Call Paths Bundled with User License
Calling Plans - Minute Bundles
Calling Plans - Per Minute
Calling Plans - Unlimited US
Extension-only seats without DID
Term - MTM Available
Security & Compliance
Compliant - HIPAA
Encrypted Voice