Silver Star received two grant awards from the National Telecommunications and Information Administration (NTIA) through the Broadband Technology Opportunities Program to complete fiber-optic projects from Jackson through Moran and over Togwotee Pass and from Jackson to Victor over Teton Pass, significantly advancing the broadband capabilities in the region and improving the reliability of communications in the State of Wyoming.
Hosted VoIP PBX
Administrative
Installation - On-Site
Installation - Self Install
Support - 24x7
Support - based 100% in US
Features
ACD / Call Queue
Auto Attendant
Barge / Monitor / Listen-In - Contributor
Barge / Monitor / Listen-In - IM
Barge / Monitor / Listen-In - Silent
Contact (Call) Center - Phone System & Contact Center on Same Platform
Contact (Call) Center Features
Hardware
Manufacturer - Cisco w/ SIP Protocol
Manufacturer - Mitel
Manufacturer - Polycom
Manufacturer - Yealink
Phone - BYO Phones (if the make/model is supported)
Switch Included
Network
Architecture: Cloud / Hosted
BYO-Bandwidth
Data Center Redundancy - Active/Active
DC or POP - USA - West Coast
Private / Dedicated Circuit
Platform
Metaswitch
Pricing Structure
Allow Mix-n-Match User Types
Call Paths Bundled with User License
Calling Plans - Unlimited US