Built from a foundation of integrity and strong business ethics, Powernet was established in 1992 in the basement of President Bernie Stevens\ Hosted VoIP PBX Administrative Installation - On-Site Support - 24x7 Support - based mostly in US Support - Non-admins can open a ticket Training - Remote Live Training - Remote Recorded Application Integration Active Directory Microsoft Office 365 Microsoft Outlook Overhead Paging System Integration SAP Features ACD / Call Queue Auto Attendant Barge / Monitor / Listen-In - Contributor Barge / Monitor / Listen-In - IM Barge / Monitor / Listen-In - Silent Call Park Call Pickup Call Recording Call Reporting (non-real-time) Call Reporting (real-time) Click-to-Dial Any Number Conferencing - Audio Contact (Call) Center - Omni-Channel Queuing Contact (Call) Center - Phone System & Contact Center on Same Platform Contact (Call) Center Features Fax - Virtual Fax Machine Integration Find-me-follow-me Hoteling / Hot Desking Hunt Group / Call Group Mobile App Simultaneous Ring Softphone Voicemail Voicemail to Email Voicemail Transcription Voicemail-Only Seats Whisper Mode Hardware Analog Adapters available Manufacturer - Mitel Manufacturer - Polycom Manufacturer - VTech Manufacturer - Yealink Phone Lease-to-own Phone Purchase Phone Rental Switch Included Wireless DECT phones supported Network Architecture: Cloud / Hosted BYO-Bandwidth DC or POP - USA - Mid-US Private / Dedicated Circuit SD-WAN Platform Metaswitch Pricing Structure Allow Mix-n-Match User Types Call Paths Bundled with User License Calling Plans - Minute Bundles Calling Plans - Unlimited US SD-WAN Application Optimization/Peering AWS Google G Suite Microsoft Cloud / Azure Architecture On-Prem Appliance, Routed to Cloud Gateways Features Admin changes made in cloud portal Deployment: Zero-Touch, Plug-n-Play Load Balancing ISPs: Inbound Internet Traffic Load Balancing ISPs: Oubound Internet Traffic Monitoring: Application Performance Monitoring: WAN Performance Private WAN Ckts. Allowed Traffic Shaping: Inbound Internet Traffic Traffic Shaping: Outbound Internet Traffic Traffic Shaping: Site-to-Site Pricing Structure Capex Opex Sell SD-WAN "a la carte" Sell to Small Accounts Security Built-In UTM Firewall (i.e. IPS, Content Filtering, Antivirus, etc.) Security Decision-Processing: Cloud Security Decision-Processing: On-Site Service Area International USA - Central USA - East USA - West Solution Manufacturer VeloCloud - Private Gateways VeloCloud - Public GatewaysView Available Features
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