At Globalgig, we are committed to being the best, and that means having nothing less than the industry’s top talent on our team. For us, customer experience isn’t just another metric; it’s something we live and breathe, and it’s why we do what we do.
Our most satisfying feedback is when we’re told that our people are considered an extension of our customer’s team. Our passion to relentlessly deliver for the customer makes the combination of technology and people the cornerstone of our service delivery.
Our executive team has experience leading companies and departments at major network providers and high-growth startups worldwide. The team is passionately committed to exceeding customer expectations and empowering its people to do anything and everything to reach that goal.
Globalgig products include Desktop as a Service, Business Phone System, SIP Trunks, Cable Internet, Fiber Internet, MPLS WAN, Private Line EPLfor your business needs
Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)
Administrative
Adding / Removing Users - Admin can perform manually
Support - USA-based Tier 1 support
Training - On-Site
Application Integration (out-of-the-box)
Salesforce
Features
Call Flip/Pull
Click-to-Dial (in Chrome, etc.)
Contact (Call) Center (Queuing, Real-Time Analytics, etc.)
Hardware
Phone Lease-to-own
Phone Purchase
Phone Rental
Network Architecture
Cloud Architecture
POP - Canada
POP - Europe
POP - USA - East Coast
POP - USA - West Coast
SD-WAN
Platform
Netsapiens
Pricing Structure
Monthly per Call Path
Monthly per User
Security & Compliance
Compliant - GDPR
Compliant - PCI-DSS