Call Criteria

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Learn which 3 providers we recommend for your company and compare pricing.

Call Criteria has a proven track record of increasing customer service and ROI through high-performance Quality Assurance.

At Call Criteria, we believe the key to accurate, scalable and affordable third party Call Center QA services lies in a collaborative approach between expert human QA analysts and voice analytics technology (but mostly relying on HUMANS to do the ACCURATE scoring!)

Services:

AI Human Verification
AI-Enabled Voice Analytics
AI Agent Coaching
Quality Assurance
Sales Performance
Sentiment Analysis

For more information or pricing on Call Criteria contact center services, click the button below and ask Mike today.

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