As a pioneer in software-defined networking, Masergy is a leading secure cloud networking platform for global businesses. Acquired by Comcast Business in 2021, Masergy leverages artificial intelligence to enable superior application performance, offering SD-WAN, Security, UCaaS, and CCaaS solutions.
Business Phone Systems (Hosted PBX, Cloud PBX, Hosted VoIP)
Administrative
Adding / Removing Users - Admin can perform manually
Training - On-Site
Application Integration (out-of-the-box)
Active Directory
Google Workspace
Microsoft Dynamics 365
Microsoft Outlook
Salesforce
Zendesk
Features
Call Flip/Pull
Click-to-Dial (in Chrome, etc.)
Contact (Call) Center (Queuing, Real-Time Analytics, etc.)
Hardware
Phone Purchase
Phone Rental
Network Architecture
Cloud Architecture
POP - Asia
POP - Australia
POP - Canada
POP - Europe
POP - Mexico
POP - USA - East Coast
POP - USA - Mid-US
POP - USA - West Coast
SD-WAN
Pricing Structure
Monthly per User
SD-WAN
Application Optimization/Peering
8x8
Alibaba
AWS
Citrix XenDesktop / XenApp
Google Workspace
HP Helion
IBM Softlayer
Microsoft Cloud / Azure
Netsuite
Nextiva
Oracle
Rackspace Cloud
RingCentral
Salesforce
Vonage Business
Architecture
On-Prem Appliance, Routed to Cloud Gateways, Connected over a Private Backbone
Features
Admin changes made in cloud portal
Admin changes made on-site
Cloud / VoIP Session Reassignment
Deployment: Zero-Touch, Plug-n-Play
IPsec VPN (managed)
Load Balancing ISPs: Inbound Internet Traffic
Load Balancing ISPs: Oubound Internet Traffic
Monitoring: Application Performance
Monitoring: WAN Performance
Private WAN Ckts. Allowed
Public IP Addresses Provided by SD-WAN Solution
Traffic Shaping: Inbound Internet Traffic
Traffic Shaping: Outbound Internet Traffic
Pricing Structure
OPEX
Security
Agnostic to 3rd Party Firewalls
Built-In Standard Firewall
Built-In UTM Firewall (i.e. IPS, Content Filtering, Antivirus, etc.)
CASB (Cloud Access Security Broker: Full Security Suite - EDR, ZTNA, SOC/SIEM, etc.)
SASE (Secure Access Service Edge)
Security Decision-Processing: Cloud
Security Decision-Processing: On-Site
Service Area
Asia
Canada
Europe
South America
USA
Solution Manufacturer
Fortinet
Proprietary
Silver Peak
Firewall
Cloud-Based Firewall
On-Prem Firewall
Stateful Firewall
UTM Firewall