Showing Results For: Call Center Software / Contact Center Software
Call Center Software / Contact Center Software
  • Administrative
    • Add & Remove Users On-Demand
    • Support - 100% US-Based
  • App Integration (out-of-the-box)
    • Bullhorn
    • Cerner
    • Connectwise
    • Epic Healthcare
    • Google Workspace
    • HubSpot
    • JobDiva
    • Kustomer
    • Method
    • Microsoft Dynamics 365
    • Microsoft Outlook
    • Microsoft Teams
    • Netsuite
    • Opera
    • Oracle
    • Purple Automotive
    • Quickbooks
    • Redtail Technology
    • Salesforce
    • SAP
    • ServiceNow
    • Slack
    • Sugar
    • Trello
    • Zendesk
    • Zoho
  • Features
    • AI
    • Analytics - Real Time
    • Call Transcription
    • Callback in Queue
    • Dialer - Outbound
    • Disposition Fields
    • Elevate Chat to Call
    • Gamification
    • IVA (Intelligent Virtual Assistant)
    • IVR with Data Dips
    • Mobile App for Agents
    • Monitoring / Barge / Whisper
    • Omni-Channel Queuing (i.e. email, sms, chat, social media, etc.)
    • Phone System PBX (UCaaS)
    • Physical Phones Supported
    • Quality Management (QM)
    • Secure Credit Card Processing Portal
    • Sentiment Analysis
    • Wallboards
    • Work Force Management (WFM)
  • Network Architecture
    • Cloud Architecture
    • On-Prem
    • POP - Africa
    • POP - Asia
    • POP - Australia
    • POP - Canada
    • POP - Europe
    • POP - Mexico
    • POP - South America
    • POP - USA
  • Pricing Structure
    • Monthly License Fee
    • Monthly License Plus Usage
    • Usage-Only
  • Regulatory Compliance Certifications
    • FedRAMP
    • FERPA
    • GDPR
    • HIPAA
    • HiTrust
    • PCI
    • SOC1
    • SOC2
    • TCPA
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