I love Skype - in fact, I don't know how I'd live without it in our business! I use Skype for multiple purposes, including (but not limited to) being able to communicate with our virtual team, sending messages back and forth to friends and family, and also to conduct and participate in interviews. There are times when the Skype connection isn't great, but I'm sure that's a combination of my Internet connection and Skype's ability to serve an area at 100%, 100% of the time. If I could be guaranteed a perfect call every time, then Skype would definitely have my 5 stars!