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  • Analog Lines (POTS)
    23 reviewed

     
    • 55c8a1272dbbe

      Cox Business4 reviews

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      Using Cox Business has been great for our company. The quality of service and excellent customer sup...Read MoreUsing Cox Business has been great for our company. The quality of service and excellent customer support has definitely been a major plus. We compared prices with other service providers in our area, and Cox Business has the best value. #spiceworks

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      Time Warner Cable Business Class4 reviews

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      Their customer service is OK and their price is higher than it should be. Only problem is they are t...Read MoreTheir customer service is OK and their price is higher than it should be. Only problem is they are the only option in our area so... that is who we have to go with. They do rarely go down so I guess I shouldn't complain too much. #SpicySith

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      CenturyLink Business3 reviews

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      Works like it should. We have used their service here and have been happy for the last few years....Read MoreWorks like it should. We have used their service here and have been happy for the last few years. Much better quality then the previous carrier that they bought out. The few issues that we have had weren't really their fault but they got us up and running in record time. #spicywan

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      Comcast Business3 reviews

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      In my previous experience , Comcast PRI delivered over a T1 is pretty good compare to at&t in our ar...Read MoreIn my previous experience , Comcast PRI delivered over a T1 is pretty good compare to at&t in our area even though it was costlier than the others. I had 4 sites where i have PRI onver t1 and never had any problems. #spicywan

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      AT&T Business2 reviews

      We still have a few analog lines (DSL, security system, fax), but hope to have them replaced this ye...Read MoreWe still have a few analog lines (DSL, security system, fax), but hope to have them replaced this year. The problem is they are just getting old, and non of the major telcos will run new lines. The 25 pair cable coming into our building has a number of pairs that are dead, which facilitated our move to PRI with Sonic for our PBX. I'm hoping that this year I'll be able to have voice brought under my purview, which will accelerate our move to newer technologies. #spiceworks

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  • APM Tools
    0 reviewed

     
  • Bare Metal Cloud (Private Cloud)
    12 reviewed

     
    • 57361a0bb2b7a

      Amazon Web Services4 reviews

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      I am using amazon S3 for 3 years and never felt any need of change. it is very fast and easy to sync...Read MoreI am using amazon S3 for 3 years and never felt any need of change. it is very fast and easy to sync with network. i am using some free access solutions and they are awesome. using it for website backups and DR file backups #spiceworks

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      Rackspace4 reviews

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      We've used Rackspace for over 3 years at our Web Development project. We were using a Dedicated Serv...Read MoreWe've used Rackspace for over 3 years at our Web Development project. We were using a Dedicated Server. they helped us to make it wok and support can't be any better. They always answers the phone and provides great hosting. it is a bit overpriced for a standard hosting but i like their support so no complaint :) #spiceworks

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      Bluehost2 reviews

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      The only good thing about bluehost is it is cheap. if you are a web-designer or planning to host mor...Read MoreThe only good thing about bluehost is it is cheap. if you are a web-designer or planning to host more than one website, stay away from them. they cut bandwidth after certain size and website ,even cpanel logins are very slow. I had to move to somewhere else after 6 months. heard a lot of good reviews but this is my personnel opinion #spiceworks

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      AIS1 reviews

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      IT is a great DC. Very well managed data center, friendly and attentive staff. i got a new equipment...Read MoreIT is a great DC. Very well managed data center, friendly and attentive staff. i got a new equipment i had very helpful experience with staff even it was a CO-LO i was using. We have a record uptime with them. They had good routing and extremely stable power as well. #spiceworks

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      QTS1 reviews

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      QTS is an excellent company that provides top notch, modern facilities and service that is second to...Read MoreQTS is an excellent company that provides top notch, modern facilities and service that is second to none. We are currently leasing an 8x8 cage in their Suwannee, GA facility, and we couldn't be more pleased. High levels of physical security protect our systems, including fingerprint and retinal scans. We rest easy knowing our colocated servers are well protected from theft, fire, power outages, etc. QTS gets my highest recommendation. #spiceworks

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  • Cable Internet
    58 reviewed

     
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      Time Warner Cable Business Class17 reviews

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      I am maintaining handful of cable connections from TMC Business class. It provides who speed at some...Read MoreI am maintaining handful of cable connections from TMC Business class. It provides who speed at some areas and speed drops intermittently at other places so it can be the location issue. So far i had no issues with TMC. their support is ok far better than comcast. #spicytiffany

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      Comcast Business12 reviews

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      We use Comcast Business in Richmond, VA and have minimal issues. We have a good price on our service...Read MoreWe use Comcast Business in Richmond, VA and have minimal issues. We have a good price on our service and service has only been interrupted a few times in the past few years. They did implement a texting service that would text you if there was an outage but that never worked. All around, good speed, good price would buy again. #spiceworks.

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      Cox Business8 reviews

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      We have been using Cox business for about 2 years now and have absolutely nothing to complain about....Read MoreWe have been using Cox business for about 2 years now and have absolutely nothing to complain about. The best part about there service is it is affordable. Another great thing about Cox business is there customer service is over the top. #spicywan

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      Spectrum Business / Charter Business7 reviews

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      We primarily use Charter cable internet in our mid-west sites as primary ISPs. They have the fair s...Read MoreWe primarily use Charter cable internet in our mid-west sites as primary ISPs. They have the fair share of internet issues, but nothing more then the next provider. Support is easy to get a hold of as well. They are also easy to work with in getting new sites setup we take over. Charter is a great choice for an primary ISP. #Spiceworks

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      Bright House Networks4 reviews

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      I support a small office in Orlando remotely and have set them up with Brighthouse. In the instance ...Read MoreI support a small office in Orlando remotely and have set them up with Brighthouse. In the instance of an outage or issue, we have also configured a secondary ISP as a fail over. To date, we have have very few issues and had great uptime. We get the speeds we pay for and has been a decent experience working with them. There are about 15total users who need access here, but come in at different shifts. No speed fluctuation or dropped packets as more users connect. Good service. #spicywan

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  • Cloud Back-Up - Files
    35 reviewed

     
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      iDrive7 reviews

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      It offers free local backup and really good at it. when using cloud it has an amazing speed uploadin...Read MoreIt offers free local backup and really good at it. when using cloud it has an amazing speed uploading. Also Supports high grade encryption and seeded backups. overall it is an awesome software. #spiceworks

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      BackBlaze5 reviews

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      it is better than average service for most users but for me it does everything but not backingup fil...Read Moreit is better than average service for most users but for me it does everything but not backingup file permission and that is a deal breaker.I’ve had a Backblaze subscription for couple of months and I have to say that it works fine to backup your data and do an occasional restore. overall good for a basic user. #spiceworks

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      Google5 reviews

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      In edition to the cloud storage, many of our devices are using Cloud backup from mobile devices. Th...Read MoreIn edition to the cloud storage, many of our devices are using Cloud backup from mobile devices. This is great for our devices to quickly and securely backup images and video to our account. We can then filter through them and add the necessary IDF Closet and other hardware photos into our main Sharepoint account. We quickly moved away from our last tool after using this with ease. #Spiceworks

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      Amazon Web Services4 reviews

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      i am using amazon web service glacer as my files archive for 3 years. it is the perfect place to du...Read Morei am using amazon web service glacer as my files archive for 3 years. it is the perfect place to dump all your archives and forget about it. retrieving time is 4 hours so that is a drawback now, not before, as google offers nearline product with retrieval time of 3 minutes or so. but you cant get anything cheaper and relieable for this price. #spiceworks

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      eFolder4 reviews

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      I had issues with backing up windows 10. it never complete data , more than 100gb , for weeks. Cal...Read MoreI had issues with backing up windows 10. it never complete data , more than 100gb , for weeks. Calling supports and they dont have any anwser. It works great when it works but terrible support, i must say. Their interface is simple but i would stay away from them #spiceworks

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  • Cloud Back-Up - Servers
    24 reviewed

     
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      Unitrends8 reviews

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      Typically we stick with one solution, and try to get clients on board with it by explaining the impo...Read MoreTypically we stick with one solution, and try to get clients on board with it by explaining the importance of critical systems backups and all the features we offer. We first came across Unitrends for a healthcare facility we support from previous IT and stuck with it after checking its reputability and support. We compared this to what we use and its quite impressive. It's setup is easy to learn and manage - we are glad to have come across it! #Spiceworks

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      Amazon Web Services6 reviews

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      we are backing up our servers to amazon simple storage service and it is far better than good cloud...Read Morewe are backing up our servers to amazon simple storage service and it is far better than good cloud storage and azure. all three costs similar price and cutting down to match others which gives customers cheaper solution. S3 is is very faster and most of the time it is faster than transferring in networks. #spiceworks

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      Microsoft Azure3 reviews

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      I started using Azure since Microsoft offered me $100 to spend on it and i was hooked since then. At...Read MoreI started using Azure since Microsoft offered me $100 to spend on it and i was hooked since then. At first, i have to say, it looked like an alien world to me as couldn't find any typical microsoft concept or menu in it. But after couple of weeks of testing and searching techincal help in various forums, i was able to use servers very easily but , in same time , the learning curve prevent you from utilize the server in maximum potential during trial period #spiceworks

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      Carbonite for Business2 reviews

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      i ma using it for some time.I researched many solutions for not only my customers but from a reselle...Read Morei ma using it for some time.I researched many solutions for not only my customers but from a reseller perspective as well and Carbonite came out on top. Carbonite support was also top notch in helping our team through the advanced process of file restoration. That is the best/fastest ROI I have ever seen.They're interface for both myself and the end users is great and it's a one-touch setup #spiceworks

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      Rackspace2 reviews

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      I've been a Rackspace customer for about 3 -4 years. We started using it for email accounts with h...Read MoreI've been a Rackspace customer for about 3 -4 years. We started using it for email accounts with hosted server. We also have a couple other servers with them as backups. We have noticed that their support had degraded since they have become a public company. Their service in my option was second to none and as a reseller I used to boast about their products and services, but now I no longer in favour to them as we saw a lot better services out there. This is no doubt part of keeping the shareholders happy however at the cost of keeping customers happy. Whenever I called customer service, absolutely no effort to assist in finding an answer to my question, instead blaming the IT administrator (who recommended them) for any problems. #spiceworks

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  • Cloud Disaster Recovery (DRaaS)
    7 reviewed

     
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      Amazon Web Services2 reviews

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      We are curretnly using AWS for DR. configured everythign from S3, cached storage, EC2, gateway-VTL t...Read MoreWe are curretnly using AWS for DR. configured everythign from S3, cached storage, EC2, gateway-VTL to AWS RDS. AWS has made server hardware troubleshooting a thing of the past. I love their services and up time is simply incredible. it is a great thing to manage everything to keep a painless transition to DR and it is great. Love AWS tools. #spiceworks

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      MAXfocus2 reviews

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      I am using this for a long time, a really good good product . Monitoring is very good and available ...Read MoreI am using this for a long time, a really good good product . Monitoring is very good and available alerts and settings for each is very good although found the alert for updates to be a little far reaching in that it checked everything on the server. #spiceworks

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      CenturyLink Business1 reviews

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      We were a big fan of CenturyLink but after 3 or 4 main disruptions, we decided to look foe other p...Read MoreWe were a big fan of CenturyLink but after 3 or 4 main disruptions, we decided to look foe other providers. We had no other problem with them but when you have them as DR solution , then it is go. support team is very good as far as i know but still there is a lot to improve for them. #spiceworks.

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      Quorum1 reviews

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      I have used this in my previous company. we couldn't be more satisfied with how it has allowed us to...Read MoreI have used this in my previous company. we couldn't be more satisfied with how it has allowed us to transform our environment from traditional, tape-based disaster recovery to a more robust business continuity solution. The initial draw was to get away from the frustration of backup-to-tape and backup-to-disk solutions. I wish we had done it sooner! Other than a few hiccups as far as bandwidth issues on our side, everything worked well. #spiceworks

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      SoftLayer1 reviews

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      softlayer is one of effcient Dc in westcost .It was easy to set up our servers, we have secure acces...Read Moresoftlayer is one of effcient Dc in westcost .It was easy to set up our servers, we have secure access over VPN, and the APIs are very flexible for integration. we moved our servers from planet division after acquisition. The Softlayer tooling is easy to use, and provisioning of new servers is really faster and it helps wheneer you order a new one for clients. #spiceworks

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  • Cloud Email & SPAM Filtering
    16 reviewed

     
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      ESET3 reviews

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      ESET has been doing us well. It's low key, runs quietly in the tray and has good reporting. I haven'...Read MoreESET has been doing us well. It's low key, runs quietly in the tray and has good reporting. I haven't encounter issue with the software itself, it's doesn't take up much resources on our systems and runs stable. We only had an issue when a couple PCs had other AV software on it and there was a bottleneck. One user didn't like the white robot looking at her (splash screen) every time we logged in, so we disabled that . All in all - great choice. #Spiceworks

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      Kaspersky Lab3 reviews

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      For one client we remotely administrate their spam filter. I'm glad the setup was done by prior IT...Read MoreFor one client we remotely administrate their spam filter. I'm glad the setup was done by prior IT as the interface was a little different that what we are generally use to with other software. I have to say I am pleased with the functionality after getting use to it and support is quite helpful. I also know of friends personally who use the software and are content with it over some of the other "free" AV out there. #Spiceworks

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      McAfee3 reviews

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      We had made the switch away from McAfee protection to BitDefender endpoint security. At the time our...Read MoreWe had made the switch away from McAfee protection to BitDefender endpoint security. At the time our office was small and had about 15 end points. Also, one location. We seemed to be limited with McAfee and some of our computers at the time weren't able to handle the running processes. Scans took awhile to perform and I often would run additional tools to further check for viruses and malware. #SpicySith

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      The Email Laundry3 reviews

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      We've been a partner of The Email Laundry for year now. so far I am very impressed with the service...Read MoreWe've been a partner of The Email Laundry for year now. so far I am very impressed with the service, the performance of the filtering solution and my interactions with support. Occasionally, if something sneaks through we contact the support team, who with a simple tweaking, or tightening of the rules resolve the issue very quickly. #spiceworks

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      Intermedia2 reviews

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      Intermedia's anti spam filtering works very well. Some items will get through, but spam is so dynam...Read MoreIntermedia's anti spam filtering works very well. Some items will get through, but spam is so dynamic you can not blame them. The web interface is easy to get through, and if you aren't sure of something you can search in their extensive knowledge base. If you are looking for a one stop solution, getting hosted exchange by Intermedia will solve all of your email problems. #Spiceworks

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  • Cloud SAN
    0 reviewed

     
  • Cloud VM's (Public Cloud)
    27 reviewed

     
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      GoDaddy6 reviews

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      unlike shared webhosting, they offer far better service for VPS service. they offer guarantee uptime...Read Moreunlike shared webhosting, they offer far better service for VPS service. they offer guarantee uptime and money back guarantee. i prefer cpanel over plesk and they have the same and their linux systems are far better than most of the other vps i have used. Now it comes with dedicated IP for our VPS solution which is a plus. #spiceworks

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      Amazon Web Services4 reviews

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      Great one stop shop for any of your hosting needs. We use for cloud VM's and have been for about a ...Read MoreGreat one stop shop for any of your hosting needs. We use for cloud VM's and have been for about a year now. Haven't had the first issue with them. Great customer service and speedy response to questions. #spiceworks

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      Microsoft Azure4 reviews

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      i like it better than aws ec2s. In my case I was able to install on two servers for redundancy, imp...Read Morei like it better than aws ec2s. In my case I was able to install on two servers for redundancy, import desired users from AD, and point my VPN servers at it. The built-in radius server works fine. I've used it for a couple of years now and it's been a reliable service. Pricing is great for a small number of users. #spiceworks

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      NameCheap3 reviews

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      i am using namecheap private cloud vm for an year and it is good so far. we are using cpanel for ma...Read Morei am using namecheap private cloud vm for an year and it is good so far. we are using cpanel for managing websites and it is the simplest control panel i ever used. Once they changed nameserver pointers and didnt send a notification and our server went down. only found out after chatting with online support and we suffered around 3 hour downime. #spiceworks

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      1 & 12 reviews

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      They are getting better every year to be honest. they started of with very slow windows systems and ...Read MoreThey are getting better every year to be honest. they started of with very slow windows systems and average linux systems but now it is far better than 2 years before.Poor customer support, but in my experience, excellent uptime. Some servers are overloaded but i reccomend to use only linux servers. #spiceworks

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  • Conference Calling
    13 reviewed

     
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      Skype for Business12 reviews

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      I use skype for Conference calls. It is the easiest way that I can think of. Especially when you hav...Read MoreI use skype for Conference calls. It is the easiest way that I can think of. Especially when you have multiple people. I believe Spiceworks does as well. I have used skype for awhile so I have come to know it a lot.

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      Access One1 reviews

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      They have a good service but terrible customer service. they never respond even in the event of a ma...Read MoreThey have a good service but terrible customer service. they never respond even in the event of a major breakdown. We learned it in the hardway. They are cheap so dont really bother about customers #spiceworks

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      AT&T Business0 reviews

      British Telecom0 reviews

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  • Content Delivery Network (CDN)
    4 reviewed

     
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      Amazon Web Services2 reviews

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      amazon aws content delivery network is really one of the best in this genre. i have tried more than...Read Moreamazon aws content delivery network is really one of the best in this genre. i have tried more than 3 various CDNs and never got something faster like this. my webadmin is so happy after we moved to this and our webpages get very faster connections. #spiceworks

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      CloudFlare1 reviews

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      We needed a CDN for our inhouse webserver and tend to go to amazon but decided to go to mediaflare a...Read MoreWe needed a CDN for our inhouse webserver and tend to go to amazon but decided to go to mediaflare after a client's recommendation. It is an average service. i was expecting more faster service as it should stand for but received a mediocre one. If you're on a CDN and you're having scaling issues . i hope they make changes to tthis might be good for you. webmasters with not much experience will like it as you dont need much config to make it work. #spiceworks

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      Fastly1 reviews

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      fastly Provides a private CDN service with four SSL options to ensure better security. Fastly can be...Read Morefastly Provides a private CDN service with four SSL options to ensure better security. Fastly can be a great content delivery network that you can use. With real-time caching and delivery accelerator features, the service ensures that you can distribute your content in the fastest and most effective way possible. The pricing option is offered on a Pay As You Go service, with the pricing set per GB of data usage and request rate. #spiceworks

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      Aryaka0 reviews

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      China Telecom0 reviews

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  • Dark Fiber WAN
    0 reviewed

     
  • Data Center Colocation
    4 reviewed

     
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      Access One1 reviews

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      not very popular but Service has been flawless, administration of routing and the system is very eas...Read Morenot very popular but Service has been flawless, administration of routing and the system is very easy.the plans are straight forward and billing costs consistent. But i had to move to ringcentral after users request more features. #spiceworks

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      Easynet1 reviews

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      The quality of the service is amazing. Our Account Manager is always available to deal with any issu...Read MoreThe quality of the service is amazing. Our Account Manager is always available to deal with any issues and is a Pleasure to work with. There Support team is second to none, no matter what the issue they are always ready to jump in and sort the issue out. #spiceworks

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      Level 3 Communications1 reviews

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      We used L3 communications to connect both our primary corporate headquarters to the internet (and th...Read MoreWe used L3 communications to connect both our primary corporate headquarters to the internet (and thus to our satellite offices through VPN) for years, as well as connecting our office to our DR site through a dedicated circuit, and I loved their service. Hardly ever any problems, and when there were, the issue was always remediated within an hour. Would definitely recommend checking them out.

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      Sunguard Availability Services1 reviews

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      We have used SungardAS for may years and they have a great team to support their AS but i cant affor...Read MoreWe have used SungardAS for may years and they have a great team to support their AS but i cant afford it now. Support is great, never had a downtime and customer service is brilliant. as they promise, there will be 100% power and 99.99% network availability in their AS. #spiceworks

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      AIS0 reviews

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  • DDoS Mitigation
    0 reviewed

     
  • Desktop as a Service - Large Biz (100+ Users)
    1 reviewed

     
    • 57361a0bb2b7a

      Amazon Web Services1 reviews

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      We started using this whe nit was initial stage and as we dont have to manage VDIs, we decided to gi...Read MoreWe started using this whe nit was initial stage and as we dont have to manage VDIs, we decided to give it a try. WorkSpaces by Amazon only delivers the Windows 7 Experience via Windows Server 2008 R2. As a result of Microsoft's SPLA, no other licensing is needed. Amazon also offers Active Directory integration. The best thing is that it can run on raspberry pie as well. highly recommend this . #spiceworks

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      AIS0 reviews

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  • Desktop as a Service - Small Biz (1-99 Users)
    2 reviewed

     
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      Amazon Web Services2 reviews

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      i have tested this for our company but it is not quite good compare to the rivals. i expect more spe...Read Morei have tested this for our company but it is not quite good compare to the rivals. i expect more speed with the services and expected it might improve over the time but hasn't changed much. prices are changed rapdily to compete with azure and other rivals but service is not getting any better. #spiceworks

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      AIS0 reviews

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  • DS3 or T3 Internet
    0 reviewed

     
  • DSL Internet
    15 reviewed

     
    • 574f4f11c74d4

      AT&T Business9 reviews

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      Very Slow and Unreliable. Terrible customer service. I would not recommend. It may be a little cheap...Read MoreVery Slow and Unreliable. Terrible customer service. I would not recommend. It may be a little cheaper then the rest but with how slow it is, it is not worth having. They have a terrible problem with not burring lines deep enough and they end up getting cut and having outages all the time. #spiceworks

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      CenturyLink Business3 reviews

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      We are an MSP for a number of clients in small town Iowa. CenturyLink is one of the few big time ISP...Read MoreWe are an MSP for a number of clients in small town Iowa. CenturyLink is one of the few big time ISP'S in our location. Overall, with the number of small business clients that use CenturyLink it's not the best experience. The support is mediocre at best. I've called multiple techs and support lines and about 50% of the time you will get a rep who wants to help with your needs. As for Internet quality. Simply put it works. The problems occur when it's not working, because you are on the phone for hours, they do not want to send out technicians same day, and they take forever to help their customers. We had a client who asked CenturyLink to set up backup Internet. It took the company over a month to get it figured out. If there is another ISP around use them. If CenturyLink is the only one you will have some headaches occasionally. #SpicySith

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      EarthLink Business2 reviews

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      We have a medium client location out in Jacksonville, TX that recently used Earthlink. The speeds we...Read MoreWe have a medium client location out in Jacksonville, TX that recently used Earthlink. The speeds were roughly 1.5 u/d and served as a fail-over when the primary Internet went down. Get what we pay for and it works when needed. Medium office and staff is usually behaved using only when they need, so no bottlenecks when we have to switch to secondary. Customer Service was friendly and did an average job for support. I'd recommend for the area. #SpicySith

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      HughesNet1 reviews

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      For satellite internet, these people are probably on the top of my list. Service and support has bee...Read MoreFor satellite internet, these people are probably on the top of my list. Service and support has been very helpful and the people, even third party installers, have been a delight to work with. As for prices on service, much more affordable than 4g internet as an alternative. If your only option for internet is satellite, I would recommend this company. They dont charge you for going over your allotted data plan, they simply throttle your connection speed back. #spiceworks

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      Access Point0 reviews

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  • Enterprise Cellular
    35 reviewed

     
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      Verizon Wireless16 reviews

      56d4e4b4b4585

      We're a small credit union with 5 branches in western WA supporting about 70 users. Of that 70, we ...Read MoreWe're a small credit union with 5 branches in western WA supporting about 70 users. Of that 70, we have 10 who we have provided with mobile phones, and from the beginning, we have used Verizon Wireless. For our area, the decision to go with Verizon is really a no brainer. While some other cell vendors have spotty service in our area, Verizon has always had excellent coverage. Our employees are able to have great cell service no matter what location they may be in. The ability to use the phone as a mobile hotspot always helps out when out of the office and needing to connect to network resources. While it may be a little frustrating that there isn't another vendor with comparable service (to feel like we have a choice), we really have no problem with Verizon and would always be quick to recommend them. #SpicySith

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      AT&T Wireless8 reviews

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      Very happy with AT&T's service, and in my area (New Jersey) the service is really great. Service a...Read MoreVery happy with AT&T's service, and in my area (New Jersey) the service is really great. Service any where I go, and I also really appreciate that the you are able to use voice and data at the same time. Particuarlly when you are troubleshooting an issue over the phone with a co-worker, and using the tethering hot spot for your laptop. That is the biggest selling point for me. Prices are a little high, but worth it. #Spiceworks

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      Sprint Wireless6 reviews

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      Sprint in our area is pretty horrible. Most of our clients have migrated from Sprint to ATT or Veri...Read MoreSprint in our area is pretty horrible. Most of our clients have migrated from Sprint to ATT or Verizon. The plans they offer are nice, but when coverage is lacking it really does not make up shotty service. I've been in my area for quite some time, and the service has gotten a little better , but nothing to write home about. #Spiceworks

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      T-Mobile5 reviews

      56abe4ca98304

      Before our switch we had TMobile for organization staff. We should have done some homework before pu...Read MoreBefore our switch we had TMobile for organization staff. We should have done some homework before purchasing. We were promised deals that didn't exactly pan through 100%, but were able to get by. I wasn't a fan of their support or wait times to get a number transferred or set up a new employee. Call coverage was OK but nothing HD clear. I believe they have improved some since our switch, but definitely wouldn't switch back. #Spiceworks

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      BullsEye Telecom0 reviews

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  • Ethernet over Copper (EoC) Internet
    18 reviewed

     
    • British Telecom4 reviews

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      BT own most of the telecom infrastructure, and do a good job of maintaining it. Not always the chea...Read MoreBT own most of the telecom infrastructure, and do a good job of maintaining it. Not always the cheapest, and customer service depends on who answers the call, but I can't fault their local engineers. Cities do get a better service though, especially with updates to their service, whilst rural communities may have to settle for using the old technology.

      573604ddcf394

      CenturyLink Business3 reviews

      56a9070c5b34c

      I have used them for couple of times and mainly due to lack of competitors but i really can't compla...Read MoreI have used them for couple of times and mainly due to lack of competitors but i really can't complain about their service and they give just just as advertised. the speed is constant and i called them over phone and got a good communication.

      Spitfire3 reviews

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      They are very cheap and reliable for dedicated line service. i have installed 3 branches with them...Read MoreThey are very cheap and reliable for dedicated line service. i have installed 3 branches with them and after installation , we got promised speed most of the time, at least when we were checking. I have called customer service couple of times and it wasn't that fast but not slow response either. overall a good service provider.

      55c99a64ddd06

      Verizon Business2 reviews

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      As an MSP I have supported a client remotely with IT needs and they utilize copper solutions from Ve...Read MoreAs an MSP I have supported a client remotely with IT needs and they utilize copper solutions from Verizon. Although we haven't set it up to work with service/sales, I can say managing the network for up time and speed has been great. Physical servers and VMs are used at this healthcare facility and have a high demand for uptime and remote access. Connections are superb. #Spiceworks

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      AT&T Business1 reviews

      56a9070c5b34c

      First time ever i used ethernet over copper when we had a client who wants to move TDM T1 line to s...Read MoreFirst time ever i used ethernet over copper when we had a client who wants to move TDM T1 line to something cheaper and we opted for AT&T. we had no previous experience and At&T was very helpful regarding to migration and services. We got constant speed and a great service, i really can't complain at all.

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  • Fiber Internet
    31 reviewed

     
    • 55c99a64ddd06

      Verizon Business6 reviews

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      We use Verizon fiber internet across our office and data center locations in the US and are very h...Read MoreWe use Verizon fiber internet across our office and data center locations in the US and are very happy with performance - never had any issues really ...when we need help, it is easy to establish contact with Verizon

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      AT&T Business5 reviews

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      Setting this up with the technicians and support was a nightmare. The lack of knowledge on how to se...Read MoreSetting this up with the technicians and support was a nightmare. The lack of knowledge on how to setup and configure the devices was astonishing. Once they finally sent us the correct fiber cable ( which they had no idea which was the correct one, we had to tell them) and we got everything up and running it has been good service.

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      Cox Business3 reviews

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      Working with Cox Business up in the Gainesville area was always a pleasure, especially compared to t...Read MoreWorking with Cox Business up in the Gainesville area was always a pleasure, especially compared to their competitors. If they were to move to my current area, I would definitely begin recommending them to my current customers. Good service and intelligent representatives employed.

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      Level 3 Communications3 reviews

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      When it works, it's fast, but it not as reliable as some other vendors used before, like TW, Verizon...Read MoreWhen it works, it's fast, but it not as reliable as some other vendors used before, like TW, Verizon etc. Office I worked in switched from TW to L3 and we had nothing but outages every few days on and off and were told it "was us", when it was them and later they had regional outages. #SpicySith

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      Time Warner Cable Business Class3 reviews

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      We switched to TWC for a point-to-point Fiber connection for our branch office. TWC was able to uti...Read MoreWe switched to TWC for a point-to-point Fiber connection for our branch office. TWC was able to utilize our current fiber install at the main site and installed a unit at our branch site at no extra cost. Their rates were actually better than what we had been paying our phone company on a point-to-point 1.5 mpbs T1 line, while giving us much better (10 mbps) speeds. Installation also cost us nothing, in fact, we have only saved money by going with TWC for our point-to-point fiber connection, and our speed has been increased as well. We also use TWC for our analog business phone service. We have had a few outages and odd problems with the phone lines, but they have been resolved quickly. Our main 100 mbps fiber line is provided by OPLIN, but I believe that they have a contract with TWC for fiber connections to public libraries as well. I can only remember a few rare instances of our internet going out in the past 4 years. There was one outage that lasted nearly an entire day, but from what I understand, a big fiber line got cut by a utility company and it wasn't really TWC's fault.

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  • Fixed Wireless Internet
    5 reviewed

     
    • 55c98f2886c06

      T-Mobile3 reviews

      568e9fdad0f2e

      Very poor service and internet speeds. Constant packet loss and dropped signal. Customer service r...Read MoreVery poor service and internet speeds. Constant packet loss and dropped signal. Customer service rep was extremely unhelpful. The price is good but for the service you're better off with any other competitor. #spiceworks

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      One Ring Networks1 reviews

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      There is zero reason t ok use them for voice. The voice socks and the wireless, is OK at best. Has a...Read MoreThere is zero reason t ok use them for voice. The voice socks and the wireless, is OK at best. Has around 85 to 90% reliability.no reason t ok use them for fiber as it is simple resale and a master agent can provide much better choices and better pricing. The bad thing about them m is how they treat people. All the employees who built the company have been ran m out through a myriad of really crappie business practices. Unfortunately someone will need a job and they will work for John and Kris and they will be lied to, driven like dogs paid like paupers, there is zero respect for people here and you are better off working at Walmart and the pay is slightly less. Not telling how many times they changed insurance while I was there. N ok vacation time because that m is frowned on. Field techs.. very bad career move dude. Do not d ok m it , or it will be regretted. And lastly do not get hurt, or sick there because they will drop, you like a hot potato.

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      Towerstream1 reviews

      Although I currently do not have this service, I wanted to be the first to post a review. I have spo...Read MoreAlthough I currently do not have this service, I wanted to be the first to post a review. I have spoken with Towerstream in the past about their offerings, and was unable to convince my CEO to give them a chance. I can say without reservation that from the limited phone conversations I've had with them, that they were very professional and courteous. I hope to one day update this review after implementing this service.

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      ANPI0 reviews

      573618c824b63

      Accel Networks0 reviews

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  • Hosted Exchange - Large Biz (100+ Users)
    23 reviewed

     
    • 55c97e2040da7

      Microsoft9 reviews

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      We are in the Automotive industry, including sales, service and parts. We employee any where from 25...Read MoreWe are in the Automotive industry, including sales, service and parts. We employee any where from 250-300 people between 3 locations. We moved all 250+ email accounts including 7 different domains. We have been using Office 365 for about 4 months now and have not had a single issue that would cause anyone to miss a beat. We moved to Office 365 from SmarterMail due to the lack of features provided by SmarterMail. We are paying more now for a drastically better product with a plethora of features and services. Biggest issue we had was during the migration. The owner of the company works under a different domain name than the rest of the company. They could not send to accounts after migrating due to being under the same tenant in the old system. This was not a major issue but did cause some hiccups. Thankfully the migration was so smooth that we were able to cut the owner over in a single weekend resolving the issue. We will be continuing to use Office 365 services and also expand into using more of their services such as Azure. The whole company has been very pleased with the transition and have not had a single complaint about the move or the new service Office 365 has provided us. We are very pleased, to say the least, with Office 365 and will be long term customers!

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      CenturyLink Business6 reviews

      57446d1213a0d

      When one of our clients moved to a remote area, there were only a couple options available for the s...Read MoreWhen one of our clients moved to a remote area, there were only a couple options available for the services they needed. We went with CenturyLink for Businesses. It was a great choice. The folks over there were easy to work with, understood our need and got us with a great solution that made the client happy. Will choose them again. #spicywan

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      AT&T Business2 reviews

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      As a user and a IT pro installing setting up these accounts for other users, things go well and I've...Read MoreAs a user and a IT pro installing setting up these accounts for other users, things go well and I've had a number of successful transitions. We support a few small and medium size offices with moderate traffic. #spicywan

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      EarthLink Business2 reviews

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      EarthLink was used at a site I worked onsite IT for. Smaller scale office but the need to connect ne...Read MoreEarthLink was used at a site I worked onsite IT for. Smaller scale office but the need to connect networks remotely. We had minor issues and the folks at EarthLink are nice to work with. As far as up-time goes we seen a very high rate and the service provided is above average. #spicywan

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      XO Communications2 reviews

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      Working with XO has been a pleasure. Tech are knowledgeable. Issues get escalated and resolved quick...Read MoreWorking with XO has been a pleasure. Tech are knowledgeable. Issues get escalated and resolved quickly. Support a number of small/remote office that subscribe to the service. I look for XO for a MLSP if necessary when setting up clients in new areas. #spicywan

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  • Hosted Exchange - Small Biz (1-99 Users)
    13 reviewed

     
    • 55c97e2040da7

      Microsoft7 reviews

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      Great pricing for non-profits. Works well, good SPAM filtering, great uptime. A bit complicated to...Read MoreGreat pricing for non-profits. Works well, good SPAM filtering, great uptime. A bit complicated to get up and running, but what isn't? It has almost all of the features of an on-prem exchange server, but without all the upkeep and maintenance.

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      Intermedia3 reviews

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      Being on a team as a MSP for clients we work with a number of different Exchange servers, either hos...Read MoreBeing on a team as a MSP for clients we work with a number of different Exchange servers, either hosted or local. We have a number of offices using this software that range from 20 users to well over 99. Working with Intermedia was a good experience. Helpful techs and a reliable service. To date, there haven't been any downtime issues reported back to us from our client (although there was minor hiccups in the past, but far into the off-hours - no problem).

      5621614a78eac

      GoDaddy2 reviews

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      The same feelings for the review for the small businesses. We have a few clients that use the hoste...Read MoreThe same feelings for the review for the small businesses. We have a few clients that use the hosted exchange with GoDaddy. I mentioned in previous reviews that I'm not very fond of the web interface, as it is seems unorganized/sloppy. The email issues are minimal, and support is very easy to reach. I would recommend using Intermedia, or Microsoft themselves for Office 365 (hosted exchange) #Spiceworks

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      Rackspace1 reviews

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      I used this at a previous employer. Reliability was great. There were no issues with up-time. Our...Read MoreI used this at a previous employer. Reliability was great. There were no issues with up-time. Our main office connectivity was unreliable so this was an excellent solution to having Exchange offprem. #spiceworks

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      AT&T Business0 reviews

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  • Hosted Firewall
    4 reviewed

     
    • 56a812641bba7

      Sophos for Business2 reviews

      56abe4ca98304

      I first heard about this UTM via Spiceworks. This was the first solution we've used to "get our feet...Read MoreI first heard about this UTM via Spiceworks. This was the first solution we've used to "get our feet wet" in this type of technology. I worked with a rep in the community to trial the software and soon after we decided to move forward. Professional company, good service and team that's willing and able to help when needed. #Spiceworks

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      Trend Micro2 reviews

      56abe4ca98304

      Similar to the other reviewer here, we typically put in Sonicwalls as the Firewall. In the past I ha...Read MoreSimilar to the other reviewer here, we typically put in Sonicwalls as the Firewall. In the past I have seen a couple things get by when Trend Micro was in place. I have set this up and it wasn't too cumbersome. It does a moderate job and is certainly better than having no protection in place. #Spiceworks

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      AT&T Business0 reviews

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      Access One0 reviews

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      Aryaka0 reviews

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  • Hosted SharePoint
    4 reviewed

     
    • 55c97e2040da7

      Microsoft4 reviews

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      he Users Experience is undoubtedly one of the most important things that can be thought of when desi...Read Morehe Users Experience is undoubtedly one of the most important things that can be thought of when designing a Content Management System. New release is easier than ever to get started with, for IT administrators and for end users.If you can get the critical mass of information and usage, the new interface and tools will make SharePoint online an extremely valuable business tool. #spiceworks

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      Appia0 reviews

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      Evolve IP0 reviews

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      Intermedia0 reviews

      KCOM0 reviews

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  • Hosted Video Conferencing
    2 reviewed

     
    • 5736187504759

      8x81 reviews

      56a904f4a7e99

      Every time I've worked with a client who was using the 8x8 service, they also had positive things to...Read MoreEvery time I've worked with a client who was using the 8x8 service, they also had positive things to say about them and their experiences.8x8 has great support response time when needed, great phone prices and products. Works reliably, but very limited in features, management and reporting. #spiceworks

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      StartMeeting1 reviews

      568e9fdad0f2e

      One of my clients has used StartMeeting in the past. The prices are very reasonable for what they o...Read MoreOne of my clients has used StartMeeting in the past. The prices are very reasonable for what they offer (I think they offer a free plan as well, but I could be mistaken). However, I found the interface to be very clunky and awkward to use. All in all, it's a decent tool for startups and small shops, but there are definitely better tools out there for video conferencing if you're willing to pay more. #spiceworks

      British Telecom0 reviews

      56255537c6536

      CallTower0 reviews

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  • Hosted VoIP - Call Center & IVR
    34 reviewed

     
    • 55c986f0bffc8

      RingCentral9 reviews

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      in my previous firm, we have used reing central for 5 years and Service with RingCentral has been j...Read Morein my previous firm, we have used reing central for 5 years and Service with RingCentral has been just barely acceptable over the years then. but recently i have installed it for a client and it is really awesome. Customer service is great and can't find any fault. very easy to manage and deploy now. #spicyvoice

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      Jive6 reviews

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      i used jive for 3 years before 2 years and i loved everybit of it.Jive is really good value for the ...Read Morei used jive for 3 years before 2 years and i loved everybit of it.Jive is really good value for the money you spend if you want to migrate from traditional phones. I would recommend this company to the SMBs looking for an enterprise appearance! but they could make their app a bit better. i have used it last year but not sure about now. #spiceworks

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      Digium5 reviews

      56a904f4a7e99

      i started using digium as asterisk and then to switchvox, their web-based phone solution.installatio...Read Morei started using digium as asterisk and then to switchvox, their web-based phone solution.installation is not very easy is but an ok one to any IT person to mange. they are behind softeare updates and you need licensing to get updated. It i an average product with noy much rich features so might move to someting else if possible. #spiceworks

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      Vonage Business5 reviews

      This is a great company for Voip phone. I just recently switched to them about a month ago, and serv...Read MoreThis is a great company for Voip phone. I just recently switched to them about a month ago, and service has been great. I was able to block so many of the unwanted calls, they have a do not call service for unwanted calls and it works great. Someone always picks up at customer service and resolves your problems immediately. You couldn’t ask for better service from a phone company. I am so glad we switched, saving about $100 dollars per month and the extra features on my phone are such a benefit with using Vonage. #spicysip

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      8x84 reviews

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      Setup required some technical skills, but not a huge amount. Once I got the QoS settings ironed out ...Read MoreSetup required some technical skills, but not a huge amount. Once I got the QoS settings ironed out on my router, the sound quality was quite good, but had some jitter and break up for long sentences/continual talk in the outbound direction but none on the inbound (likely due to asymmetric bandwidth on my cable connection).On the whole, I am now getting better service and more features for $50 less per month than I was with my AT&T landline. Since I already had the UPS for everything to function in case of power outage and the router, there was minimal capital expense in switching (< 3 month payback) despite buying new IP phones. #spicysip

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  • Hosted VoIP - Large Biz (100+ Users)
    9 reviewed

     
    • 55c986f0bffc8

      RingCentral3 reviews

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      One of the best cloud solution provider who values customer and its support. Their system is relati...Read MoreOne of the best cloud solution provider who values customer and its support. Their system is relatively robust, easy to use, and the sound quality is decent and they are fairly cheap. Our company has been with RingCentral for years, there have been very few occasions when the phone system is down - when it's been a network-wide problem they have worked to fix it quickly. #spiceworks

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      Vonage Business3 reviews

      56a9020284219

      when it was Vocalocity, it was just great. The sales staff was very knowledgeable and they did not ...Read Morewhen it was Vocalocity, it was just great. The sales staff was very knowledgeable and they did not try to sell me anything beyond what I needed. but things changed with vonage and they try to push things over my side. the service was good but of the customer support is not great, we have to look something else. #spiceworks.

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      8x81 reviews

      56a9e0ebd0c08

      we started using hosted voip with call centre. Initial phone rates were great and so was the quality...Read Morewe started using hosted voip with call centre. Initial phone rates were great and so was the quality for the first year. Everything got progressively worse. I got new phones, new modems that were "specially made" for 8x8 that did absolutely nothing. Phone bills almost increased 60 percent after 1 year but if you're running a business, you and your employees, are probably looking for something a little more reliable/easy to use. Not business class. 8x8 features are spot on, they just need to work the bugs out. #spiceworks

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      Intermedia1 reviews

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      As I stated previously in Small Biz review , Intermedia is great! Great up time, and no issues. We...Read MoreAs I stated previously in Small Biz review , Intermedia is great! Great up time, and no issues. Web interface could be redone to make site contents easier to access. They provide a small executable file to configure outlook for their exchange servers, which is the best about them. Just launch the profile helper, and sign in with the email account. If you do not want to go O365, this is your number one choice. #Spiceworks

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      Jive1 reviews

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      AN easy to set up solution that comes with enterprise class virtual PBX. easy to navigate and a very...Read MoreAN easy to set up solution that comes with enterprise class virtual PBX. easy to navigate and a very helpful support documentation. but their interface can be a bit better . They need to revamp their main console otherwise it is useless these days. #spicyvoice

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  • Hosted VoIP - Small Biz (1-99 Users)
    31 reviewed

     
    • 55c986f0bffc8

      RingCentral5 reviews

      566067d0ecc5e

      I have used ring central for many years. never had any issues with quality or connectivity of voicec...Read MoreI have used ring central for many years. never had any issues with quality or connectivity of voicecalls. It comes with full of features and they keep updating their dashbaord all the time. The mobile apps are hit as you can take call from literally anywhere. #spiceworks

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      Vonage Business5 reviews

      56a64f424ffb7

      It is not easy to install but If you can get it configured correctly and fully, it's a great system....Read MoreIt is not easy to install but If you can get it configured correctly and fully, it's a great system. Customer services is not that great . Some time you have to wait ages to get connected. i have used it for 1 year but decided to stay away. #spiceworks

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      ShoreTel Sky3 reviews

      56a9020284219

      it is better then average VOIP but the apps are crap.The thing I least like about this product is th...Read Moreit is better then average VOIP but the apps are crap.The thing I least like about this product is the fact that every time Java releases an update, the app seems to crash. You have to remove the old Phone Assistant app and reinstall it.The lackluster GUI could use a little more animated interface to provide more of a fun experience. #spiceworks

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      8x82 reviews

      We have been using 8x8 for years now and absolutely love it, from control panel, to phones, to suppo...Read MoreWe have been using 8x8 for years now and absolutely love it, from control panel, to phones, to support. We have 15 users in our MSP office that services over 90+ sites. We use all of the bells and whistles, phone apps, forwarding, home users, etc. #spicysip

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      NexVortex2 reviews

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      My prior employer used NexVortex through a local re-seller in our area. We got a quote, I filled out...Read MoreMy prior employer used NexVortex through a local re-seller in our area. We got a quote, I filled out the spreadsheet with user details, management signed the PO and we were in the cloud. We experienced a little bit of difficulty with billing, and had the occasional call issues. We had trouble with external outbound calls. They suspected the issue with our cable line, but we did the run again and is still was an issue. It cleared up after another call to support. Something fluke went wrong on their end, but all was well soon enough. Good service and good price compared to other options at the time. Our network supported a small number of users. #SpicySith

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  • Hybrid Cloud
    1 reviewed

     
    • 57361a0bb2b7a

      Amazon Web Services1 reviews

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      No doubt hybrid is the intelligent solution to guard critical core functions of any business - sing...Read MoreNo doubt hybrid is the intelligent solution to guard critical core functions of any business - single point of failure is unsafe in any enterprise. AWS provides the connectivity to synchronize real time up and parallel processing for a fraction in cost that a single failure would cost if hybrid is not implemented

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      AIS0 reviews

      55c97b7d53600

      BCM One0 reviews

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  • Integrated MPLS/Voice and/or Internet Circuit WAN
    6 reviewed

     
    • 55c99fc8a7c31

      Windstream Business2 reviews

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      My company has 2 locations and we originally signed on with Paetec. After Windstream acquired Paetec...Read MoreMy company has 2 locations and we originally signed on with Paetec. After Windstream acquired Paetec we experienced many service and especially customer service issues. Our 2 offices utilize an MPLS connection. At our HQ we have 4.5Mbps bonded T1 for our MPLS, SIP Trunks and DIA. We support about 50 users and have 20 channels SIP for our call center. Our remote office has a single T1 (1.5 Mbps) for the MPLS and SIP trunks. They support 5 users and 5 channels SIP. We started having service related issues and we were told that we were using all our bandwidth. We ran tests and examined logs and found nothing changed on our network. They advised us that we should get the Advanced Reporting service to better track down the issues. This took 4 months to get activated and working and it showed the same thing that we were using all our bandwidth. Once again we looked at our network and found everything fine. To make a long story short after months of aggrevation, testing, charges for a service we did not need we (not Windstream) found the issue in their managed router. No apologies, credits or thanks for finding their issue. #SpicySith

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      CenturyLink Business1 reviews

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      The Managed Office product from CenturyLink wasn't the most feature rich phone system we evaluated, ...Read MoreThe Managed Office product from CenturyLink wasn't the most feature rich phone system we evaluated, but the bundle of aggressively priced MPLS, managed switches along with hosted VOIP sold the product. We have now used it for a year and Centurylink has added numerous features to the VOIP product and continues to improve the value. #spiceworks

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      EarthLink Business1 reviews

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      We had a 3 year contract with Earthlink Business Integrated MPLS and we had the best customer and te...Read MoreWe had a 3 year contract with Earthlink Business Integrated MPLS and we had the best customer and technical support for the initial period of contract and after two years the customer support itself went really bad about the service responds and callbacks. their technical guys are top notch and always reliable. #spicywan

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      Level 3 Communications1 reviews

      560f1f8c83c97

      We signed up with Level 3 over 3 years ago when we moved to our current location in Downtown LA. Th...Read MoreWe signed up with Level 3 over 3 years ago when we moved to our current location in Downtown LA. The internet service is extremely reliable and at an excellent low price. I would recommend Level 3 over other companies hands down.

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      Zayo Group1 reviews

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      Zayo has been providing us our Data and Voice (VOIP) service for 4 years now. They have been a plea...Read MoreZayo has been providing us our Data and Voice (VOIP) service for 4 years now. They have been a pleasure to work with. There have been a few times our phones have stopped working and they were great to trouble shoot with to figure out why they went down and to stop it from happening again. They also are able to do most of the upgrading of the firmware for us (central push server). The Broadworks platform they use for VOIP has some quirks that I could do without (such as the tool bar that is not updated quickly enough to be use-able on Chrome or Firefox), but overall the system works well. I do wish we had voicemail to text capabilities but the emailed voice mails already helps a lot. #spiceworks

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  • Integrated Voice/Data Circuit
    6 reviewed

     
    • 55c98fbf73fb4

      TelePacific2 reviews

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      I've dealt with TelePacific for the past 10 years and always had a great experience. Anytime we had ...Read MoreI've dealt with TelePacific for the past 10 years and always had a great experience. Anytime we had phones issues, contacting their customer service department was easy and always provided excellent service.

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      AT&T Business1 reviews

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      SInce switching from our PRI lines to this we have had nothing but problems. Phone calls constantly...Read MoreSInce switching from our PRI lines to this we have had nothing but problems. Phone calls constantly disconnecting as well as call quality issues. To the remote end we sound like robots or underwater. After many many many many man hours and resources wasted on troubleshooting our network, phones, switches, etc.. showing no issues on our end we are finally switching back to our original PRI lines (where we had no issues) We have tried working with ATT, our phone vendor, as well as outside consultants. We have calls recorded with the quality issues and the packet captures show no packet loss or jitter on our end. However it has taken a year for them to consider switching us back to our previous service. Even though this is a data integrated circuit we have a separate circuit for our internet traffic and this is only used for voice traffic and verified it is not a bandwidth related issue either. #spiceworks

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      Birch Communications for Business1 reviews

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      While I knew This corporation as Cbeyond, I'm confident my experience remains true with newly rebran...Read MoreWhile I knew This corporation as Cbeyond, I'm confident my experience remains true with newly rebranded firm now known as Birch Communications, as they're continuing to provide multiple brands of service at a fair price with good reliability. That said, the industry has blossomed and the choices have improved, thus I would be hard pressed to provide unqualified recommendation, based on today's standards, but I can tell you the corporate mentality was too large, thus my criticism is based on belief the one department didn't know (Care?) What the other department was doing, thus after six-seven years we finally departed company, back in 2013 and contracted with local ISP for 20MB dedicated Bonded Fiber service. In summary, Cbeyond served us fair, and their technical support department always came thru, providing trusted and reliable assistance 365/24/7, but other departments failed to hold up their end of bargain and left us adrift without taking responsibility, thus I cannot honestly recommend them. That was my opinion, for what it's worth. Eric Robert Hildebrand Director Computer Operations BASTIEN AND ASSOCIATES, INC. A r c h i t e c t u r e a n d P l a n n i n g 15661 Red Hill Avenue Suite #150 – Centurion Plaza Tustin, California 92780-7324

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      Cox Business1 reviews

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      Thus far we are two years into IPCentrex with Cox Business. It has stayed up pretty consistently. ...Read MoreThus far we are two years into IPCentrex with Cox Business. It has stayed up pretty consistently. Support is good. The initial design and install took a while but was worth it. It's a reliable system with clear sound and consistent quality.

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      XO Communications1 reviews

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      To be fair this review is solely based on the customer service, and not the product or technology. ...Read MoreTo be fair this review is solely based on the customer service, and not the product or technology. I am disappointed with the business tactics used by XO; we had closed an office in the DC area and called XO to cancel service. We were told that since we were so close to the end of our contract it would be better to ride out the contract rather than to pay the penalties. We agreed with them. During that conversation we were told that the account would be noted with the remarks that we would be canceling service. When we called back after riding out the contract we were told that the account had auto-renewed for another year since we failed to cancel 30 days prior to contract end date. There was no record of our conversation ever noted on our account and we were told that they would try to recall the recorded phone conversation but that it may be too late to retrieve . The customer service rep was rude and said I should've read the contract terms; completely disregarding any attempt I made to explain the phone conversation I had with a previous rep. We were finally escalated to a manager and after several weeks agreed on a settlement. At that moment I knew we would be dropping XO Communications at our remaining sites they serviced. They didn't care about preserving us a customer, they wanted the money for the auto contract extension, period. I disagree with their draconian business practices and will never recommend them to anyone. There are so many service providers out there and there is just no excuse for treating customers like that. Especially when customers have a choice..

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  • ITaaS (HelpDesk, Consulting, etc.)
    14 reviewed

     
    • 56d088b97e05c

      SpiceWorks14 reviews

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      Spiceworks. Spiceworks has been the most useful type of helpdesk there is. It is easy to work and ha...Read MoreSpiceworks. Spiceworks has been the most useful type of helpdesk there is. It is easy to work and has so many perks. It has monitoring of many things, Network monitoring especially. I would recommend this to a friend or other companies for sure.

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      Access One0 reviews

      55c97b7d53600

      BCM One0 reviews

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  • Mobile Device Management (MDM)
    1 reviewed

     
  • MPLS WAN
    38 reviewed

     
    • 55c89f923d59a

      Colt7 reviews

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      Great solutions for connecting multiple offices and very usefull for remote workers. It very cost e...Read MoreGreat solutions for connecting multiple offices and very usefull for remote workers. It very cost effective compare to ATnT and others. i have received a block of static IPs as a deal so we were very happy with them. #spicywan

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      EarthLink Business6 reviews

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      We used them in couple of small offices and it was great. I never had to worry about it after deploy...Read MoreWe used them in couple of small offices and it was great. I never had to worry about it after deployment. not available nationwide but were happy with wherever they have. We had almost 100% up-time with no problems with connection. Highly Recommended . #spicywan

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      XO Communications6 reviews

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      XOC offers a wide variety of connectivity options and can be provided on a mix-and-match basis, me...Read MoreXOC offers a wide variety of connectivity options and can be provided on a mix-and-match basis, meeting the needs of all locations regardless of size. There's no need to integrate various WAN solutions or manage multiple WAN suppliers. #spicywan

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      AT&T Business5 reviews

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      Service and Reliability are average. Sometimes will take a bit to get someone on the phone who is kn...Read MoreService and Reliability are average. Sometimes will take a bit to get someone on the phone who is knowledgeable. Mostly there is good uptime - there's been the occasional issue, or if we need to modify account settings. We support a few clients using AT&T so this isn't just one occurrence of issues. #spicywan

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      Aryaka3 reviews

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      I was at a previous company that utilized Aryaka's services. Was impressed with the followups and co...Read MoreI was at a previous company that utilized Aryaka's services. Was impressed with the followups and commitment the sales team had to ensure all was well and everything met our expectations. There were a couple of instances of needing to call for support. But generally, most issues were resolved over the phone, or a tech had called back in a reasonable time. Got the service we subscribed for! #spicywan

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  • Network Monitoring Tools
    24 reviewed

     
    • 56d088b97e05c

      SpiceWorks11 reviews

      56abe4ca98304

      I also have been using SW way back as an early adopter. Had trouble finding devices and had to learn...Read MoreI also have been using SW way back as an early adopter. Had trouble finding devices and had to learn how the software worked to my benefit. Over time (and so glad I stuck around), it has grown in ability, their team grew, and super knowledgeable if help is needed. Great tool for those with simple and even advanced needs. Reporting, Monitoring, Email notices, etc. #Spiceworks

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      Opsview8 reviews

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      i am a big fan of nagios and opviews gives all the features we want for a network. it had a lot pl...Read Morei am a big fan of nagios and opviews gives all the features we want for a network. it had a lot plugins for all sort of systems and supports most of it. it's interface is really neat and well designed but free version has its limitations. #spiceworks

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      SolarWinds5 reviews

      56a904f4a7e99

      solarwinds is my favorite company it offers a lot cool tools and new netowrk monitoring tool is a gr...Read Moresolarwinds is my favorite company it offers a lot cool tools and new netowrk monitoring tool is a great addition to the selection of free tools SolarWinds offers. it can monitor any single device on your network using SNMP. The only real problem with the tool is that it can only monitor a single device. Because of this, the Network Device Monitor has limited real-world application. #spiceworks

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      Access One0 reviews

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  • Office 365 - Large Biz (100+ Users)
    9 reviewed

     
    • 55c97e2040da7

      Microsoft9 reviews

      56a9070c5b34c

      It is one of the best email services out there. it is good enough for small, medium and enterprise c...Read MoreIt is one of the best email services out there. it is good enough for small, medium and enterprise companies regardless of their size. they often suffers downtime this year still far better than any hosted services out there. it is easy to connect to inhouse AD with azure which makes it better. #spiceworks

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      AT&T Business0 reviews

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      Arkadin0 reviews

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      Evolve IP0 reviews

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  • Office 365 - Small Biz (1-99 Users)
    12 reviewed

     
    • 55c97e2040da7

      Microsoft12 reviews

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      I love office 365. As of now i am testing it with one other co worker before we put it out on the pl...Read MoreI love office 365. As of now i am testing it with one other co worker before we put it out on the playing field. We know how to work it and it is very easy to work. The best part is being able to use it online and access it from anywhere.

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      AT&T Business0 reviews

      55c9b4df29d15

      Arkadin0 reviews

      55c8a43ad069e

      Evolve IP0 reviews

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  • PRI
    15 reviewed

     
    • 55c8a2ef5ceac

      EarthLink Business3 reviews

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      We have 30+ sites utilizing them for voice/secondary data connectivity. While there have been some h...Read MoreWe have 30+ sites utilizing them for voice/secondary data connectivity. While there have been some horror stories (a few trucks have drove into and taken down poles that carried the lines Earthlink used to provide service to locations) the vast majority of the time we are stable, and we now have autoalerting on our accounts so if a T1 throws an alert, they have a ticket started and usually resolved before we get our first complaint call from the location.

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      XO Communications3 reviews

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      I am rating: XO customer service/technical services team I continue to be impressed with the techni...Read MoreI am rating: XO customer service/technical services team I continue to be impressed with the technicians I have talked to at XO. Fortunately, I have not needed to use them very often, but when I did, here is what has happened: - Customer service was ready to listen and create a ticket - They also escalated the issue upon request - I got regular updates via email - not all of them are terribly insightful, but it does show that action was being taken - The technicians were proactive, and call to either clarify the issue, update on status, confirm resolution But what's really impressive, was that they offer their phone number and email address in case there are other issues or if the problem persists. Personal Accountability - nothing better when you are having issues and have no where else to go. I especially want to recognize XO technician Reigh Schloffman for service above and beyond.

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      Comcast Business2 reviews

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      We have our PRI with Comcast Business / Enterprise service, it's bundled with our fiber. I have not...Read MoreWe have our PRI with Comcast Business / Enterprise service, it's bundled with our fiber. I have nothing but good things to say about them. They helped with the build costs when we installed, they had the best prices by far, they where the easiest to work with and form a solution that worked for US. We've had a single issue with the PRI service since go live 6 months ago. Issue was occurring when callers from Verizon Wireless would call. A quick ticket opened to Comcast and they very quickly determined that there was an issue with their trunk connecting to Verizon. Through the entire issue that maintained excellent communication with our staff to keep us informed. I would highly recommend their enterprise services to my colleagues. #spiceworks

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      AT&T Business1 reviews

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      We have a few support locations utilizing AT&T, we have had no issues with availability or with supp...Read MoreWe have a few support locations utilizing AT&T, we have had no issues with availability or with support response times. We shuffled a few contracts from TW to AT&T due to their higher reliability and cost.

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      CenturyLink Business1 reviews

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      We've had our data PRIs for our facilities with CenturyLink for several years now. I'd say uptime is...Read MoreWe've had our data PRIs for our facilities with CenturyLink for several years now. I'd say uptime is pretty close to 99%. The only unplanned outages were due to some major construction in the area and service was restored in under an hour.

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  • Private Line or Point to Point WAN
    9 reviewed

     
    • 55c99a64ddd06

      Verizon Business3 reviews

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      Verizon team support you with every aspect of the service including design, deployment, monitoring ...Read MoreVerizon team support you with every aspect of the service including design, deployment, monitoring and when it come to support they are not great but they do their best. i had a personal experience of them sending a starter and end up me doing all the work. may be it is one time issue but still costs us money. #spicywan

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      AT&T Business2 reviews

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      along with their mpls, we used ptp lines as well. ATnT efficiently connects to our office building...Read Morealong with their mpls, we used ptp lines as well. ATnT efficiently connects to our office buildings while we can manage routing. They also have dashboard to manage all services. i prefer ATnT more than many of the available providers. #spicywan

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      CenturyLink Business2 reviews

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      best point to point wan service we ever used. Never had issues since initial configuration and they...Read Morebest point to point wan service we ever used. Never had issues since initial configuration and they are always helpful when it comes to update connection configurations. I am using centurylink for two years and no issues so far. #spicywan

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      Airespring1 reviews

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      Tested point-point for our ex client and we never had such a cold respond from sales team. it took ...Read MoreTested point-point for our ex client and we never had such a cold respond from sales team. it took ages even to respond to emails and eventually we had to move to another provider by the time we have received the contacts and demo. the service looks great but if you dont have a support team to boost it, it wont be any good #spicywan

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      Lightpath1 reviews

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      A few of our clients used to use site to site VPN's and it was terrible. Ever switching to light pa...Read MoreA few of our clients used to use site to site VPN's and it was terrible. Ever switching to light path in efforts to resolve the problem, it was a blessing in disguise. No more frantic client calls saying they can not access their files. If you are looking for a reliable solution, this is your investment. #Spiceworks

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  • Satellite Internet
    0 reviewed

     
  • SIP Trunks
    18 reviewed

     
    • 5669f6eacbe76

      Voxox4 reviews

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      We on-boarded a medium sized organization early summer who has been using Voxox hosted for awhile. W...Read MoreWe on-boarded a medium sized organization early summer who has been using Voxox hosted for awhile. We kept them with the service. Support was very helpful if helping assist with our network equipment we had to install. We have them on a separate switch for voice and data. After initial support we haven't had to troubleshoot their service. Calls placed to and from the building have been crystal clear. #spicysip

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      flowroute4 reviews

      Flowroute has been our phone provider for over 2 years now. I’ve always received great service fro...Read MoreFlowroute has been our phone provider for over 2 years now. I’ve always received great service from them (second to none!) and they’ve always been willing to help me work through whatever issues the internet has thrown at me. Even getting Fax over VOIP to work! Awesome service, reasonable pricing and reliable, low lag connectivity. Fulfills our needs! #spicysip

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      Nextiva3 reviews

      Nextiva in a couple words, I would have to say peace of mind. The technology and features they have ...Read MoreNextiva in a couple words, I would have to say peace of mind. The technology and features they have are excellent. They have an awesome support staff that has been extremely helpful with all of my questions. Overall they are a very reliable company and seem to only be getting better each year. Would highly recommend them #spicysip

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      CenturyLink Business2 reviews

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      We made the switch from the old POTs lines to VOIP w/ CenturyLink a few years ago when I was just ge...Read MoreWe made the switch from the old POTs lines to VOIP w/ CenturyLink a few years ago when I was just getting started in my current job. The SIP lines themselves have been fine. The service that we've received from CenturyLink(in the Mountain States area), however, has been decent in some aspects but awful in most others. I know that's not really fair without a detailed explanation but there just isn't enough time or space to cover everything in a single review. We will be switching to a new SIP provider (in house or hosted) as soon as our contract is up. #spicysip

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      IntelePeer2 reviews

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      has been our provider for over 2 years now. I’ve always received great service from them (second ...Read Morehas been our provider for over 2 years now. I’ve always received great service from them (second to none!) and they’ve always been willing to help me work through whatever issues, Awesome service, reasonable pricing and reliable, low lag connectivity. Fulfills our needs! Pros: Great support, reasonable pricing, low lag, reliable!!. #spicysip Cons: None - or I would have dropped them long ago. #spicysip

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  • T1 or Bonded T1 Internet
    7 reviewed

     
    • 55c97ca8a84c1

      MegaPath2 reviews

      56656041b8456

      As a leading provider of managed IP communications services in North America, they do service far b...Read MoreAs a leading provider of managed IP communications services in North America, they do service far better than other in same area. We've been very fortunate to have a great account manager and access to the correct people that have made things happen in locations where connectivity was difficult But as usual, customer service is bad. Everything was working fine and it hit a downtime and we got one of the worst support and i should say, as long as everything works, it is a good solution.#spiceworks

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      Time Warner Cable Business Class2 reviews

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      We have used TWC for many many years and with great success. Service is reliable, and when there is...Read More We have used TWC for many many years and with great success. Service is reliable, and when there is an issue, it is resolved rather quickly. I would recommend them to any business owner who needs a reliable connection and great customer service. #spicysip

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      Broadview Networks1 reviews

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      A few of our healthcare facilities have Broadview T1 as a secondary ISP for failover. To this date ...Read MoreA few of our healthcare facilities have Broadview T1 as a secondary ISP for failover. To this date there are no incidents that I can report of having issues with it going down. It is T1 internet, so it is is what it is. I have not had the need to contact support. Great up time though! #Spiceworks

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      EarthLink Business1 reviews

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      They provide the speeds that we pay for, but I always dread having to contact their support.... mos...Read MoreThey provide the speeds that we pay for, but I always dread having to contact their support.... mostly because last time their guy came onsite to fix something, I had to show him which equipment was theirs (it has a big-ass "EARTHLINK BUSINESS" sticker on it.... duh). Basically, they are fine as long as you don't need onsite support, if you do, watch their tech like a hawk or they will "accidentally" disconnect other equipment they should not be touching. #spiceworks

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      Frontier Communications1 reviews

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      The service is expensive but really the only option in our rural area. Have had several outages ove...Read MoreThe service is expensive but really the only option in our rural area. Have had several outages over the years which I wouldn't expect from a T1 carrier. Tried installing their fiber but didn't get the speeds as promised. Didn't work, we had to go back to our T1. Needless to say, it was a painful experience. #SpicySith

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  • Telecom Expense Management (TEM)
    0 reviewed

     
  • Web Conferencing
    7 reviewed

     
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      Skype for Business5 reviews

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      DO not take my review the wrong way. I did not have a problem with Skype but I found that using Go T...Read MoreDO not take my review the wrong way. I did not have a problem with Skype but I found that using Go To Meeting had more features that we needed to exercise on a daily routine. I actually wanted to stay with Skype for business but understand why we chose to move away from them at the same time. I would recommend their services depending on what your needs are. They have some great features and their Video connection was always great even with our team in China and Brazil! #Spiceworks

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      Google2 reviews

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      Google Hangouts works great for the video conferencing. It still seems tailored for personal use m...Read MoreGoogle Hangouts works great for the video conferencing. It still seems tailored for personal use more than business. If they had a business version that had a corporate feel to it, that would make it viable to use as a solution. However for personal use, it is great to stay in touch with friends and family. #Spiceworks

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      Access One0 reviews

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      Adigo0 reviews

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      Alteva0 reviews

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  • Cloud File Storage
    84 reviewed

     
    • 5621606477dd5

      Dropbox for Business27 reviews

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      I work closely with a disaster recovery organization in my area and have assisted them with setup fo...Read MoreI work closely with a disaster recovery organization in my area and have assisted them with setup for Dropbox Business. We began with the basic service but realized we had to upgrade. They cannot have a fully dedicated IT team, so I helped to assist and went with Dropbox 1TB option for its ease and ability to sync fast without user interaction. It's been in use for over 6 months and when I ask about it, they've had no issues. Works good for about 15-20 total users who need to share data. They have a handful of users who need to work externally and this is a perfect solution them for a smaller budget. As an IT person, it is also super easy to work with Dropbox to assist from a technical standpoint. Very satisfied with service. #SpicySith

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      Amazon Web Services14 reviews

      566198019c74b

      Amazon glacier was one of the best archiving solution you can ask for but it has changed since the ...Read MoreAmazon glacier was one of the best archiving solution you can ask for but it has changed since the arrival of google nearline. it would been a far better review if i had done this last year because it was one of the best then and 4 hour respond time really killed the competition. #spiceworks

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      Google11 reviews

      56a904f4a7e99

      i am using new nearline storage for 2 months and i am already moved from amazon glacier to this for ...Read Morei am using new nearline storage for 2 months and i am already moved from amazon glacier to this for all archiving data. The best part comparing glacier to nearline is it get request respond in 3 minutes while glacier take 4 hours. it is the best offline archiving solution for any company. #spiceworks

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      Citrix10 reviews

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      We have had this in use for over a couple years. Set it up for a title management company for real e...Read MoreWe have had this in use for over a couple years. Set it up for a title management company for real estate, so the price wasn't an issue. They needed something reliable and able to house the data and bandwidth. It can be overwheleming for first time admins setting this up with UI and setup. Once it's going, it's great. We use XenApp 6.5 as well. #spiceworks

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      Microsoft10 reviews

      56a9070c5b34c

      Microsoft azure storage pricing is matches with google cloud and amazon s3 and matches most of its p...Read MoreMicrosoft azure storage pricing is matches with google cloud and amazon s3 and matches most of its plus points. but if you are using azure cloud services, it is better than anything else. price is cheap enough to compare it with any other solutions but as a long standing company, always trust them then start ups. #spiceworks

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  • Shared Webhosting
    45 reviewed

     
    • 5621614a78eac

      GoDaddy20 reviews

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      Everything from signing up for an account to configuring a website (or series of pages) has been eas...Read MoreEverything from signing up for an account to configuring a website (or series of pages) has been easy and helpful for our team in assisting clients. Many options, we use this for those with simple site needs or advanced. Support is generally quick and GoDaddy service has greatly improved. #Spiceworks

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      1 & 110 reviews

      56656690743aa

      i have used 1 and 1 shared hosting plan. it is far better than most of the hosting companies out the...Read Morei have used 1 and 1 shared hosting plan. it is far better than most of the hosting companies out there. they never had a ddos attack and most of the websites are very fast. they dont have any limitation on how many websites you can add so , add as many as you want but dbfile might be limited to 10 + depends on your price plan. I love their service and will certainly use it in future. #spiceworks.

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      Bluehost7 reviews

      56a904f4a7e99

      It is pure luck using blue-host. i got recommendation from my friends regarding this service saying ...Read MoreIt is pure luck using blue-host. i got recommendation from my friends regarding this service saying t hey have the best but since i join , i never get a proper service. the server is up and down whenever they please and most of the time it i lags . but their dedicated servers run better. i guess you get what you paid for. #spiceworks

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      NameCheap6 reviews

      56a904f4a7e99

      i started using namecheap as SSL an. d domain provider and then moved one of our website to here. i...Read Morei started using namecheap as SSL an. d domain provider and then moved one of our website to here. it cant find any better than godaddy but it certainly has better customer support and online support. when ever they have an issue, they come clean and ready to help , plus you wont get shared hosting any cheaper with good support. #spiceworks

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      InMotion2 reviews

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      i started using this as a part of themeforest wordpress theme bundled with inmotion hosting. at fir...Read Morei started using this as a part of themeforest wordpress theme bundled with inmotion hosting. at first they were were slow but for any static websites, i recommend this. Unlike godaddy, this control panel s very neat and simple featured with powerful tools , you wont get lost in too many options. #spiceworks

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  • Cloud Email Application
    28 reviewed

     
    • 55c8a7aa83cd4

      Google18 reviews

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      We've had a healthcare client using Google's mail for quite some time. They have been using the serv...Read MoreWe've had a healthcare client using Google's mail for quite some time. They have been using the service for at least 4 years and have had great experiences and uptime. At the time we supported them it was new to us, it was quite different from O365. After learning the tool and supporting the client it's a decent system and support available if needed. We'll definitely consider this an options for folks that aren't ready for O365. #spicycloud

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      1 & 110 reviews

      56abe4ca98304

      I tried our a side job repair business and went with 1&1 to quickly get my site up and even try to h...Read MoreI tried our a side job repair business and went with 1&1 to quickly get my site up and even try to host others on a subdomain. Their chat support helped me through a lot of startup questions and got me on a plan where I needed to be without trying to upsell or pressure. I felt confident going with them, support knew their stuff and I cannot remember any significant downtime. I even set up a SiteUptime on my site and canceled it soon after once I saw so many 100% uptime reports. #Spiceworks

      LightEdge0 reviews

      56438bf94667f

      Navisite0 reviews

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  • Virtual Data Room (VDR)
    7 reviewed

     
    • 5671979d17230

      SecureDocs5 reviews

      56a904f4a7e99

      i have used this for a brief period of time for our company acquisition. very easy to configure. i ...Read Morei have used this for a brief period of time for our company acquisition. very easy to configure. i took only 3 hours to create a VDR deployment for 60 users and give administration policies to all users. e Even if you have 100+ users, you will be able to upload it via excel sheet. you will get a short term contract from 1 month onwards so dont have to spend a lot in vein. #spiceworks

      56706e4e92217

      Citrix2 reviews

      56a904f4a7e99

      I have tested this for 2 months and it is a good service as a VDR but it is costly and dont have any...Read MoreI have tested this for 2 months and it is a good service as a VDR but it is costly and dont have any short term contracts which is a deal breaker. it is an enterprise level solution which licensed for per user level and really not for any smbs. i will definitely use if i need it for a corporation :) #spiceworks

      56a80cb4dce41

      SoftLayer0 reviews

      56706de015abc

      Venue0 reviews

      56706e5aec314

      iDeals0 reviews

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  • SD-WAN
    2 reviewed

     
    • 57361b76cb670

      Aryaka1 reviews

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      It is too early to give a full blown review about aryaka SD-WAN as it is just out there in the mark...Read MoreIt is too early to give a full blown review about aryaka SD-WAN as it is just out there in the market. I had a test trial and I can say it is something I am looking forward to use more and more. branch connectivity is easier and faster than traditional service. Installation can't be any more simpler. #spicewan

      56706e4e92217

      Citrix1 reviews

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      We've transitioned a large firm involved with real estate recently from their on site server to the ...Read MoreWe've transitioned a large firm involved with real estate recently from their on site server to the corporate network through the Cloud. We set up their sessions so that applications give the appearance to run on their local system. We rarely have issues come in from both the branch office and people logging in from home. Citrix WAN solutions work. #spicywan

      561c1fc1e85ed

      MASERGY0 reviews

      55c97e98155ce

      Mitel0 reviews

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