Headquartered in Orem, UT. and founded in 2006, Jive Communications provides enterprise-grade Hosted VoIP and Unified Communications to businesses. Jive is rapidly becoming the standard for business communications worldwide.
AN easy to set up solution that comes with enterprise class virtual PBX. easy to navigate and a very helpful support documentation. but their interface can be a bit better . They need to revamp their main console otherwise it is useless these days. #spicyvoice
i used jive for 3 years before 2 years and i loved everybit of it.Jive is really good value for the money you spend if you want to migrate from traditional phones. I would recommend this company to the SMBs looking for an enterprise appearance! but they could make their app a bit better. i have used it last year but not sure about now.
i installed jive voip for a new starting company. deployment cant be any easier. . Perfect for a company with no onsite IT tech. Sales was fantastic, support just as good.The only issues I ran into were equipment related which was easy to resolve by adding equipment capable of supporting SIP traffic and QoS rules.
Jive are more than average VOIP setup . they are really good in voice quality and customer support. i set this up for a client and we had initial configuration issues with their sytem but they helped to fix it and they are now happy. They do have online chat support that can be instant, but for troubleshooting technical issues , you better call and some time it takes time to connect. apart from that, they are a great company.
We're beginning our 4th year on Jive Communications. Very happy and it just keeps getting better and better. You are not nickeled and dimed for every feature you may need. It is all included. Need more auto-attendants? It's included. Need custom call queues? Included. Conference calling? Included. Internet faxing? Included. Call from any device? Got it. Too many features to list - all stuff that used to cost extra in the telco world, but now should be part of any package. My monthly per device and per line never changes and I have more features and customization than when we had our own in-house PC-based PBX (Altigen - no slouch) and a PRI (together a lot more expensive and a lot less flexible - but were necessary for effective operations).
Setting up - you can be completely hands-on - or let them do the config.
Reliability? Any VOIP is subject to the usual issues of your Internet connection or carriers along the way. Sounds like an issue, but no worse than what we encountered with AT&T for our PRI (T1). Rare, and quickly addressed. Reliant on Comcast here (Chicago), but even when we had local issues, simply used app on cell phones and didn't break stride. But when AT&T was down, we were down. No easy workaround with them. Again, pretty rare - and our business is phone centric. Our business (b2b debt collection - worldwide) doesn't exist without great phone service. Terrific rates on International calls & on inbound toll-free. Domestic outbound - included - unlimited minutes.
Have researched and even tested others. From my experience, no comparison in ease of use, features, service, and cost.
I have been pretty happy so far with Jive. I have had them for just a couple month and nothing majorly bad has happened yet but they have had some small issues. There support is very helpful and easy to deal with.
i have used this for sometime. I would highly suggest going with Jive. While other vendors may offer comparable VoIP service, no one can beat the great support Jive offers.A few small glitches on operating the phone right at the beginning, but Jive has been very helpful in helping us get the kinks worked out