Last modified 8/15/15
Collection of your Personal Information
AeroCom may collect personally identifiable information, such as your name, email address, zip code and other information you may proivder with your account, such as you gender, company size, industry, etc.. Your username, as well as any photo you submit through the sign-up process, will be publicly displayed as part of your account profile. You will also have the option of publicly displaying additional information to boost your credibility to other users reading your reviews, such as your tenure in IT, the number of users you support, etc. You can modify some of the information associated with your account here. If you believe that someone has created an unauthorized account depicting you or your likeness, you can request its removal by flagging it.
If you purchase AeroCom's products and services, we sometimes collect billing and credit card information, when applicable. This information is used to complete the purchase transaction.
Information about your computer hardware and software may be automatically collected by AeroCom. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the AeroCom website.
The information that you contribute through the Service is intended for public consumption, including your reviews, tips, photos, videos, messages, bookmarks, compliments (i.e. "Insightful, Witty tags), Shares and account profile. We may display this information through the Service, share it with businesses, and further distribute it to a wider audience through third party sites and services.
You can invite your friends to join the Service by providing us with their contact information, or by allowing us to access your contacts from your computer, mobile device, or third party sites to select which friends you want to invite. If you allow us to access your contacts, we may transmit that information to AeroCom long enough to process your invitations.
When you sign up for an account or use certain features, you are opting to receive messages from other AeroCom users and AeroCom itself. You can manage some of your messaging preferences here, but note that you cannot opt out of receiving certain administrative, transactional, or legal messages from AeroCom. For example, if you make "Ask a Question" through the Service, we may send you messages about your question using the contact information you provide, including SMS text messages to your phone. We may also track your actions in response to the messages you receive from AeroCom or through the Service, such as whether you deleted, opened, or forwarded such messages. If you exchange messages with others through the Service, we may store them in order to process and deliver them, allow you to manage them, and we may review and disclose them in connection with investigations related to the operation and use of the Service. We may not deliver messages that we believe are objectionable, such as spam messages or requests to exchange reviews for compensation. If you send or receive messages through the Service via SMS text message, we may log phone numbers, phone carriers, and the date and time that the messages were processed. Carriers may charge recipients for texts that they receive. We may also store information that you provide through communications to us, including from phone calls, letters, emails and other electronic messages, or in person. If you are a representative of a business listed on AeroCom, we may contact you, including by phone or email, using the contact information you provide us, make publicly available, or that we have on record for your business.
If you initiate a transaction through the Service, such as a pricing or information request or advertising purchase, we may collect and store information about you, such as your name, phone number, address, email, and credit card information, as well as any other information you provide to us, in order to process your transaction, send communications about them to you, and populate forms for future transactions. This information (with the exception of credit card information), may be shared with third parties for the same purposes. AeroCom does not disclose your personal information to third parties for the purpose of directly marketing their services to you unless you first agree to such disclosure. When you submit credit card numbers, we encrypt that information using industry standard technology. If you write reviews about businesses with which you transact through the Service, we may publicly display the fact that you transacted with those businesses. For example, if you purchase a product from a service provider, through the Service and write a review about your experience, we may publicly display the fact that you made your purchase through the Service.
AeroCom encourages you to review the privacy statements of websites you choose to link to from AeroCom so that you can understand how those websites collect, use and share your information. AeroCom is not responsible for the privacy statements or other content on websites outside of the AeroCom website.
Use of your Personal Information
AeroCom collects and uses your personal information to operate its website(s) and deliver the services you have requested.
AeroCom may also use your personally identifiable information to inform you of other products or services available from AeroCom and its affiliates. AeroCom may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
AeroCom does not sell, rent or lease its customer lists to third parties.
AeroCom may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. AeroCom may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to AeroCom, and they are required to maintain the confidentiality of your information.
AeroCom may keep track of the websites and pages our users visit within AeroCom, in order to determine what AeroCom services are the most popular. This data is used to deliver customized content and advertising within AeroCom to customers whose behavior indicates that they are interested in a particular subject area.
The AeroCom website and third parties with whom we partner, may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize AeroCom pages, or register with AeroCom site or services, a cookie helps AeroCom to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same AeroCom website, the information you previously provided can be retrieved, so you can easily use the AeroCom features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the AeroCom services or websites you visit.
Third parties may receive information about you as follows:
Other users may be able to identify you, or associate you with your account, if you include personal information in the content you post publicly. You can reduce the risk of being personally identified by using the Service pseudonymously, though doing so could detract from the credibility of your contributions to the Service. You can adjust the settings for this feature here.
Please also note that the messages you send or receive using the Service are only private to the extent that both you and the person you are communicating with keep them private. For example, if you send a message to another user, that user may choose to publicly post it. Also, AeroCom may access and disclose such messages in the course of investigations relating to use of the Service.
Security of your Personal Information
AeroCom secures your personal information from unauthorized access, use or disclosure.
Children Under Thirteen
AeroCom does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from AeroCom by contacting us here:
- Web page: www.aerocominc.com/thirdpartyoptout
- Email: firstname.lastname@example.org
- Phone: (714) 593-0011
Changes to this Statement
AeroCom will occasionally update this Statement of Privacy to reflect company and customer feedback. AeroCom encourages you to periodically review this Statement to be informed of how AeroCom is protecting your information.
AeroCom does not disclose your personal information to third parties for the purpose of directly marketing their services to you unless you first agree to such disclosure. If you have any questions regarding this policy, or would like to change your preferences, you may contact us at the address listed above in Section 8.
AeroCom welcomes your questions or comments regarding this Statement of Privacy. If you believe that AeroCom has not adhered to this Statement, please contact AeroCom at:
20341 Irvine Ave., Suite D-4
Newport Beach, California 92660
Effective as of August 15, 2015