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Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. We help contact centers of every size create powerful customer connections.

recent reviews

Vbrif

37 Reviews

Hosted VoIP - Call Center & IVR

01/30/16

One of our clients use Five9 call center. It does appear to work well for when it is operational. However if Java updates, it possible for the program to break. The program is very finicky, and I personally would not recommend it. Yes the program works well , however with the high failure rate... it makes it very unappealing to use as a solution. #Spiceworks

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Daxon B

28 Reviews

Hosted VoIP - Call Center & IVR

01/30/16

Five9 is more of an enterprise level Callcentre software - used by call centers around the world to manage inbound, outbound. It can connect to CRM of your network and you can see all the lead information on your screen including past notes, and all relevant information.
when it comes to installation, we had issues with Java for a long time and still is it an issue they haven't resolved.
#spiceworks

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