And his IT admin mocked his way of quoting ISP's…until they saw the deal he found.
learn more

8x8 hosted VoIP communications free companies from the burdens of outmoded on-premises systems that thwart productivity and drain profits. Their flexible, scalable cloud solutions combine ease of use and management simplicity with rigorous security, compliance and reliability.

recent reviews

Aaron Flora

1 Reviews

Hosted VoIP - Small Biz (1-99 Users)

09/26/16

We have been using 8x8 for years now and absolutely love it, from control panel, to phones, to support. We have 15 users in our MSP office that services over 90+ sites. We use all of the bells and whistles, phone apps, forwarding, home users, etc.

#spicysip

Was this review...?
bulbinsightful mustachewitty
Flag this review
flagflag

Flag review

Please refer to our Content Guidelines and Terms of Service
and let us know why you think the content you've reported may violate these guidelines.





juancarrera

3 Reviews

Hosted VoIP - Call Center & IVR

09/21/16

Setup required some technical skills, but not a huge amount. Once I got the QoS settings ironed out on my router, the sound quality was quite good, but had some jitter and break up for long sentences/continual talk in the outbound direction but none on the inbound (likely due to asymmetric bandwidth on my cable connection).On the whole, I am now getting better service and more features for $50 less per month than I was with my AT&T landline. Since I already had the UPS for everything to function in case of power outage and the router, there was minimal capital expense in switching (< 3 month payback) despite buying new IP phones.
#spicysip

Was this review...?
bulbinsightful mustachewitty
Flag this review
flagflag

Flag review

Please refer to our Content Guidelines and Terms of Service
and let us know why you think the content you've reported may violate these guidelines.





A Day

24 Reviews

Hosted VoIP - Large Biz (100+ Users)

01/29/16

we started using hosted voip with call centre. Initial phone rates were great and so was the quality for the first year. Everything got progressively worse. I got new phones, new modems that were "specially made" for 8x8 that did absolutely nothing. Phone bills almost increased 60 percent after 1 year but if you're running a business, you and your employees, are probably looking for something a little more reliable/easy to use. Not business class. 8x8 features are spot on, they just need to work the bugs out.
#spiceworks

Was this review...?
bulbinsightful mustachewitty
Flag this review
flagflag

Flag review

Please refer to our Content Guidelines and Terms of Service
and let us know why you think the content you've reported may violate these guidelines.





A Day

24 Reviews

Hosted VoIP - Call Center & IVR

01/29/16

Even though they had good quality services, they messed up our installation very badly. they cancelled installation appointments 2 times and send us phones that hasn't configured. Whenever we try to contact customer service they are very unhelpfull and sometime a bit rude as well. after a nightmare installation peroid , it started working well.
#spiceworks

Was this review...?
bulbinsightful mustachewitty
Flag this review
flagflag

Flag review

Please refer to our Content Guidelines and Terms of Service
and let us know why you think the content you've reported may violate these guidelines.





fmatthews

24 Reviews

Hosted VoIP - Call Center & IVR

01/28/16

i think this service is ok. we saw a lot bad reviews about this but went ahead after a trial and we've found customer service to be excellent. Feature set is good, with all the basics covered well, and most of the advanced features we needed are there. The system works with Polycom and Cisco phones, so not proprietary. Ignore the negative reviews and order a couple phones and fax to test for 30 days. Just do your homeowrk ahead of time and you'll be happy!
#spiceworks

Was this review...?
bulbinsightful mustachewitty
Flag this review
flagflag

Flag review

Please refer to our Content Guidelines and Terms of Service
and let us know why you think the content you've reported may violate these guidelines.





Julie Harry

27 Reviews

Hosted Video Conferencing

01/27/16

Every time I've worked with a client who was using the 8x8 service, they also had positive things to say about them and their experiences.8x8 has great support response time when needed, great phone prices and products. Works reliably, but very limited in features, management and reporting.

#spiceworks

Was this review...?
bulbinsightful mustachewitty
Flag this review
flagflag

Flag review

Please refer to our Content Guidelines and Terms of Service
and let us know why you think the content you've reported may violate these guidelines.





Mark Zanders

2 Reviews

Hosted VoIP - Call Center & IVR

01/12/16

Tried to test them a while ago (4+ years), so maybe better now. Ended up returning/canceling. Had problems getting it to work behind our firewall. No joy with their support, though FW we used was mainstream at the time (ISA). Offered no suggestions/workaround. I found out what we needed to do, but did not move forward as was concerned about support. If not helpful on one issue, how would they be on others?

xpiceworks

Was this review...?
bulbinsightful mustachewitty
Flag this review
flagflag

Flag review

Please refer to our Content Guidelines and Terms of Service
and let us know why you think the content you've reported may violate these guidelines.





Kevin Burns

3 Reviews

Hosted VoIP - Small Biz (1-99 Users)

11/11/15

8x8 is a good value for cost.. The people there are friendly but the support hours are limited. They are a San Jose based and the support closes at 5pm. That's the only thing you should consider before doing business with them that we tough for us...

Was this review...?
bulbinsightful mustachewitty
Flag this review
flagflag

Flag review

Please refer to our Content Guidelines and Terms of Service
and let us know why you think the content you've reported may violate these guidelines.





Claim Your Page