AeroCom President, Mike Smith, explains how some SD-WAN vendors can perform traffic shaping and load balancing on ingress (a.k.a. “inbound”), Internet traffic, in addition to the normal egress (outbound), traffic shaping. Click here to search for SD-WAN service providers that…
Your company needs a better contact center solution, but your phone system still has a lot of life left. Can your organization implement a new contact center solution, over the top of your existing phone system? Search Cloud Contact Center…
Your company has a lot of employees, who are continually being hired and fired. If that’s the case, you need to make sure your hosted business phone system allows you to manually add or remove users, on-demand. The last thing…
If your company is in the market for DDoS protection, it’s important to first understand whether you need proactive protection or reactive protection. In this video, AeroCom’s President, Mike Smith, explains the difference between these two types of DDoS protection…
Does your company need a call center solution or a contact center solution. What’s the difference between the two solutions? AeroCom’s President, Mike Smith, explains what you need to know. CLICK HERE to search contact center solutions, with omni-channel queuing…
Your company has hosted VoIP, and two diverse Internet connections (primary and backup). But what happens to that important phone call if the primary ISP connection starts receiving errors… or drops? The important call drops… Unless you have one of…
Small Cloud Contact Centers Click here to search cloud contact center providers for your company. About the Host Mike Smith is the Founder and President of AeroCom and has been helping companies with telecom and cloud services since 1999. He has been…
AeroCom’s President, Mike Smith, continues his series on the Best Business Phone Systems. In this video, he explains what to look for, in regards to the types of phone system training offered by the Hosted PBX service providers you research. Don’t call hosted PBX vendors…
Get it approved! You know your company needs it… you don’t need convincing but management does. Pitch management on backup Internet for your company, in a way they’ll agree with you. Have questions? Email or call Mike at 877-465-3505. Need to…
You’ve heard about SD-WAN and you’re wondering if it’s the right technology for your company’s WAN. As you research SD-WAN, however, you’ve noticed that everyone’s solution seems to be different. So, if every solution is different, what is the true…