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Microsoft Teams Phone System: Native vs. Integration

Your company is researching a new PBX, and Microsoft Teams seems like a good option to explore, right? There are a lot of hosted PBX service providers offering a “Teams Integration.” But what does that entail? In this video, Mike

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Transitioning to Microsoft Teams Phone System without Pain

You’ve scoured the online articles. You’ve gathered a ton of information. It looks like Microsoft Teams Phone System might be a solid option for replacing your company’s PBX. But how would you make a smooth transition? It certainly won’t be

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Microsoft Teams PBX. Is it a good fit for our company?

Should your company use Microsoft Teams, for your phone system? What are the pros and cons? AeroCom President, Mike Smith, explains what he’s seen, first hand. As a long-time, enterprise telecom broker, he’s quoted Teams to many companies (as well

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Hosted VoIP vs. On-Premise

Should our company purchase a hosted phone system or an on-prem phone system? If you’re asking this question, you are not alone. The list of hosted PBX vendors is growing rapidly and this technology is obviously on the rise… But

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Cloud Contact Center Providers

Your company is in the market for a new contact center software solution, for your call center. Through your research, you’ve noticed that a cloud contact center solution is probably the best option. But there are hundreds of potential providers!

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Microsoft Teams Phone System Features

Your company is shopping for a new phone system, and Microsoft Teams PBX is an option you’re considering. What features does it offer? What features does it lack? In this short video, AeroCom President, Mike Smith, reviews the basic features

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Microsoft Teams Phone System Pricing

Your company likes the idea of using Microsoft Teams for your PBX. You’ve looked online, read some documentation, but you’re still a little confused about how much it costs. In this short video, AeroCom President, Mike Smith, explains the basic

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Microsoft Teams Phone System: Direct Routing

Your company is researching using Microsoft Teams Phone System for your PBX. As your doing your researching, in addition to the terms like “Calling Plan” and “Conferencing,” you also see the term “Direct Routing” mentioned. What does that mean? In

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The Best Business VoIP Phone Systems: Microsoft Teams Integration

Your company is researching new phone systems… how should Microsoft Teams (or Skype for Business), factor into your decision? Does your company want to use Teams for all Unified Communications (UCaaS), or are you open to using both Teams, plus

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The Best Business VoIP Phone Systems: Outlook Calendar Integration

One of your colleagues (at your company), notices your “user status” (on your hosted phone system’s soft phone application), shows “available.” (with a little green dot next to it). So, they try to¬†instant message¬†you… but there is no response. You

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