Blog
Cloud-Based Phone Systems vs. On-Premises
A cloud-based phone system or an on-premises-based phone system? Which is best for your company? In this short video, Mike Smith gives 3 undeniable reasons why most companies, large and small, should buy a cloud phone system. Which cloud PBX…
Cloud PBX Features: SMS and MMS Text Messaging
If your company is in the market for a new phone system, finding a cloud PBX with an SMS & MMS feature might need to be a hard requirement. In this video, Mike Smith explains some of the problems with…
Cloud Call Center Software Pricing
Your company is due for a new call center software solution. A cloud solution is a consideration but… how much is that going to cost? Watch Mike Smith explain the 2 main components of cloud call (contact) center software pricing.…
Microsoft Teams Phone System: Integration Options
You like the idea of using Microsoft Teams for your company’s PBX… but you’ve also heard that Teams is lacking some pretty substantial features. So, what if you just integrated Teams with a great cloud PBX solution? Mike Smith explains…
Cloud PBX Cost
How much does cloud PBX cost? Good news! There are hundreds of cloud PBX vendors… Bad news! …and many have different pricing structures. Some cater to large companies… some cater to small. Some include all features standard… others have different…
Is cloud call center software better than on-premises?
Your company’s on-prem call center software is due for an upgrade… but should you replace it with a cloud call center software solution? Which is better? Does cloud offer any additional features? In this short video, Mike Smith gives 3…
Microsoft Teams Phone System: 5 Deployment Options in 2020
If you’re looking at Microsoft Teams Phone System for a replacement for your company’s current PBX, then you’ve probably noticed there is a lot of confusing offers being thrown around. There are actually 5 primary ways your company can deploy Microsoft…
The Best Cloud PBX Providers in 2020
Which cloud PBX providers are the best in 2020? What makes them the best for your company? AeroCom President, Mike Smith, reviews 4 of the hottest features, that put cloud PBX providers over-the-top in 2020. Which handful of cloud PBX vendors…
Cloud Call Center Software: 3 Common Mistakes
If your company is replacing your call center software, there are a lot of pitfalls you need to be aware of. In this video, Mike Smith talks about 3 common mistakes companies make when evaluating a new cloud call center…
Microsoft Teams Phone System Pricing: September 2020
If your company is exploring the idea of using Microsoft Teams Phone System for your PBX, you’re probably wondering how much (exactly), it will cost. Does E5 cover it? What if we don’t want E5? What’s the Business Voice bundle?…