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Does your company need a call center queue, a ring group or a hunt group? | The Best Business Phone Systems
Your company is in the market for a new phone system, but as you’re shopping around, you’re not sure if you should be asking for a call center queue, a ring group, or a hunt group? In this video, I…
Can we keep our company’s phone numbers if we move to a cloud-based business phone system?
Your business is looking for a new phone system, and you’re not sure whether you can keep your company’s phone numbers if you move to a cloud-based business phone system. In this video, I explain 2 exceptions that could prevent…
3 Reasons to Lease vs Purchase Desk Phones | Business Phone Systems
Your business is looking for a new phone system, and you’re not sure whether to buy or lease desk phones. I have the answer you’re looking for. In this video, I give 3 reasons on why leasing desk phones is…
Do we need a reception soft console for our Business Phone System?
Does your reception desk need a sidecar or a reception soft console? Your company is looking into a new phone system, but your confused on which reception desk technology is best. I explain the 3 technologies available and how to…
Business Phone System: Don’t let mobile-only users off the hook
If your company is looking for a new phone system and you have a lot of mobile-only users, don’t let them off the hook. In this video, I explain 7 reasons why mobile-only can hurt your company and why they…
Business Phone Systems: NEVER shop for a new system before doing these 2 things
Your company is looking for a new business phone system, but before you even shop for a new system make sure you check your contracts. In this video, I explain 2 BIG mistakes to avoid when shopping for a new…
Business Phone Systems: 3 Reporting and Analytics Must Haves
Your company is looking for a new business phone system, but what call reporting and analytics are a must have? These are my 3 Must-Haves for Business Phone Systems Reports that show geography Reports that can be customized Ability to…
The Best Business VoIP Phone Systems: Outlook Calendar Integration
One of your colleagues (at your company), notices your “user status” (on your hosted phone system’s soft phone application), shows “available.” (with a little green dot next to it). So, they try to instant message you… but there is no response. You…
Call Center vs Contact Center
Does your company need a call center solution or a contact center solution. What’s the difference between the two solutions? AeroCom’s President, Mike Smith, explains what you need to know. CLICK HERE to search contact center solutions, with omni-channel queuing…
The best business phone system: SMS Texting
Would your customer service or sales department like the ability to send and receive text messages… from their office phone number? Watch this video! Need consulting on the best phone system for your company? Click the button below. Get Started…