Offers and Specials | Business Telecom and Cloud Specialists

Mike Smith’s Brain Episode 23: VoIP SIP Trunks with Great Voice Quality

May 13, 2015 Aerocom

If your company has an on-premises VoIP system that requires SIP trunks… DON’T think the public Internet is your only way to receive dial-tone. Jerry, Rod and his trusty sidekick are here to tell you all about the next best thing in SIP…

Get Up to Speed with How Off-Site Data Back-Up Works

May 13, 2015 Aerocom

A friend of ours just sent out a depressing post on Facebook. It was asking everyone to send them any pictures anyone might have of either of their kids within the last 10 years. I should also mention that all…

Tagged with: backup cloud backup cloud storage cloud vm continuity data storage disaster recovery dr draas mike smith mike smiths brain mirror redundancy redundant remote backup remote data backup

7 Access Technologies Your MPLS Network Needs to Know [White Paper]

May 6, 2015 Aerocom

When looking to upgrade your MPLS network speed, access types are plentiful and not all providers offer every type, so it’s important to know your options and ask several providers what they offer. By finding an…

Tagged with: mike smith mike smiths brain MPLS WAN

Backing Up Data – Simplified

May 4, 2015 Aerocom

Stop for a moment. And think about how much information or intellectual property your company keeps. Everyday, SOMETHING is being created. Regardless of company size – it’s a LOT. This data includes every piece of information that your company works…

Tagged with: backup cloud backup cloud storage cloud vm continuity disaster recovery dr mirror redundancy redundant remote data backup

21 MPLS Features You Need to Know [White Paper]

April 29, 2015 Aerocom

When shopping for an MPLS network, don’t assume all providers offer the same features. As with anything, the devil is in the details! We’d like to give you a quick reference to the best unique MPLS features that are not…

Tagged with: mike smith mike smiths brain MPLS qos WAN

Mike Smith’s Brain Episode 22: Dedicated SIP Trunking

April 24, 2015 Aerocom

Listen to Mike explain dedicated SIP trunking for VoIP phone systems and how it improves call quality. Also… watch for the editing error. Doh! INTERNS! Did you find it? Need a quote featuring the best 3 dedicated SIP providers for…

Tagged with: #VoiP call quality DID mike smith mike smiths brain on-prem pbx phone system pstn qos sip t1 video voice voice sla

Why Flip Flops are Pushing Companies to Cloud Contact Centers

April 22, 2015 Aerocom

I talk to a lot of IT people who tell me that they are looking at an on-prem phone system for their contact center because of the ROI. My response is always that the one thing that never shows up on…

Tagged with: #VoiP 800 acd auto attendant call center call queue chat contact center customer service dialer hosted voip inbound mike smith mike smiths brain multi-channel outbound pbx phone system sms toll free

Title II Regulation Causes Uproar

April 20, 2015 Aerocom

You’re probably wondering what the new gossip is in the telecom world and I will have you know it’s quite juicy. The FCC has reared its ugly head like that parent that shows up at the party being thrown by…

Tagged with: #News

Cloud Call Centers [INFOGRAPHIC]

April 15, 2015 Aerocom

This infographic explains cloud call center (cloud contact centers), and their benefits. Need an expert to tell you which 3 cloud contact center solutions are the best fit for your company? Click below. MY TOP 3

Tagged with: #VoiP 800 acd call center call queue chat contact center dialer hosted voip inbound infographic multi-channel outbound sms toll free

Mike Smith’s Brain Episode 21: Cloud Call Centers

April 15, 2015 Aerocom

Watch the A-Team rescue this IT guy from a Cloud Contact Center project. Need to know which 3 contact center solutions are the best fit for your company? Click below. MY TOP 3 About the Host Mike Smith is the Founder…

Tagged with: #VoiP acd call center call quality call queue chat contact center hosted voip mike smith mike smiths brain multi-channel pbx phone system sip sms video voice

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