Blog

Get a Killer Contact Center System… Without Changing Anything

Did you know that you can get an incredible hosted contact center solution without having to change your phone system… or telecom provider? Neither did I – until yesterday. The Old Technology It started last week when our Client Development Executive,

Read more ›

Why Flip Flops are Pushing Companies to Cloud Contact Centers

I talk to a lot of IT people who tell me that they are looking at an on-prem phone system for their contact center because of the ROI. My response is always that the one thing that never shows up on

Read more ›

Cloud Call Centers [INFOGRAPHIC]

This infographic explains cloud call center (cloud contact centers), and their benefits.   Need an expert to tell you which 3 cloud contact center solutions are the best fit for your company? Click below. MY TOP 3

Mike Smith’s Brain Episode 21: Cloud Call Centers

Watch the A-Team rescue this IT guy from a Cloud Contact Center project. Need to know which 3 contact center solutions are the best fit for your company? Click below. MY TOP 3   About the Host Mike Smith is the Founder

Read more ›

Cloud Call Centers [INFOGRAPHIC]

This beautifully designed infographic explains cloud call centers and their benefits.   Need an expert to tell you which 3 cloud contact center solutions are the best fit for your company? Click the button and find out for free. MY TOP

Read more ›

Cloud Call Center – The Way of the Future

Simply put, Cloud Call Centers (a.k.a. “Cloud Contact Centers”), are the way of the future. In this day and age, you can’t afford to be bogged down by slow or outdated systems while being overwhelmed with multiple channels of customer communication.

Read more ›