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Fix poor VoIP call quality with a dedicated circuit
This is a bummer but I’m going to say it. Getting a huge fiber Internet connection may not do anything to help your company’s VoIP call quality. Assuming everything is squared away on your LAN, the most common causes of poor call…
Buy the Phone System or go Hosted? Here is what I do.
Your company is in the market for a new phone system, and you aren’t sure whether your company should buy the system or go with a Hosted VoIP solution. As a both a telecom broker and business owner for many…
Cloud Therapy: EP 019 – Business Internet Security and Continuity
Jose DeHoyos, Sr. Sales Engineer at XO Communications, has seen a lot of real-life scenarios of the good things that can happen with a fantastic business Internet connection. But he’s also seen the bad. Jose joins Mike to give some…
Cloud Therapy: EP 013 – SIP Faxing Best Practices
So your company is moving to SIP… but what about your fax machines? Long-time Level 3 sales engineer, Rich Prohaska, joins Mike to give us some great “best practices” for faxing (well) over SIP. Want more Cloud Therapy? Subscribe to us…
Cloud Therapy: EP 012 – The Best Business Phone Service
SIP? PRI? Hosted VoIP? We know you aren’t fascinated by any of them but which should your company be using? Your host, Mike Smith takes the mic and answers this question for IT Nation. Having worked with voice from every…
Cloud Therapy: EP 011 – SIP Trunking Installation Best Practices with Roger Arnett
Long-time voice and data engineer and current sales engineer for Fusion, Roger Arnett shares 5 best practices for installing SIP trunking. Roger has engineered hundreds of SIP installations and has gathered a vast amount of wisdom on this topic. From how…
Which Phone Technology is Best for Our Company? [Infographic]
CLICK HERE to download & save for later! Which 3 voice service providers does AeroCom recommend for your company? CLICK HERE How will AeroCom help your company? Which 3 voice service providers does AeroCom recommend for your company? CLICK…
Cloud Therapy: EP 010 – SIP Security Tips with Bill Bollinger
Appia’s Co-Founder and VP of Legacy Systems, Bill Bollinger, discusses his tips for IT Departments on SIP Security. As someone who’s been around VoIP for as long as anyone and who’s company has thousands of SIP hack attempts every…
Cloud Therapy: EP 009 – The Time James Cancel Learned How to Prepare for a VoIP Install
Today, James Cancel is in charge of Globalgig’s (formerly Velis4) N.O.C. in Los Angeles but prior to working at Velis4, James was once a Hosted PBX repair engineer… and boy did he learn a painful technical lesson once on a…
Sometimes You Have To Go Old-School
We are moving into a more digital world where many companies are disbanding old technologies to make way for new ones. Dissolving old technologies such as Analog Lines, also known as Past Old Telephone Services (POTS), are voice circuits historically…