Showing Results For: Hosted VoIP - Small Biz (1-99 Users)
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RingCentral

5 Reviews
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The best VOIP service i had ever used. I never had any issues with them especially on down time. my users are very happy that we moved to ringcentral , especially marketers who travels around europe who can get calls in their phone app or in lapop. management cant be any easier. I can manage users within a finger tip and settings are very easy ans simple. Highly recommend it. #spiceworks.

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Vonage Business

5 Reviews

Used this a few years back. The service was great when i used it. The call quality was great pricing was lower then standard phone services. It did however not offer text and video capabilities as some VOIP services do. #Spiceworks

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ShoreTel Sky

3 Reviews
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Our company currently uses ShoreTel for our VoIP services. We've been very happy with the clear quality of our calls. The software is easy to configure and use, and we have not had any issues with the equipment so far. I highly recommend this service. #spiceworks

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8x8

2 Reviews
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8x8 is a good value for cost.. The people there are friendly but the support hours are limited. They are a San Jose based and the support closes at 5pm. That's the only thing you should consider before doing business with them that we tough for us...

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NexVortex

2 Reviews

My prior employer used NexVortex through a local re-seller in our area. We got a quote, I filled out the spreadsheet with user details, management signed the PO and we were in the cloud. We experienced a little bit of difficulty with billing, and had the occasional call issues. We had trouble with external outbound calls. They suspected the issue with our cable line, but we did the run again and is still was an issue. It cleared up after another call to support. Something fluke went wrong on their end, but all was well soon enough. Good service and good price compared to other options at the time. Our network supported a small number of users. #SpicySith

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PanTerra Networks

2 Reviews

We chose PanTerra Networks due to the fact that they had a comprehensive solution for our growing ministry here in Texas. We could not find a cloud provider that would come onsite and install all of our equipment and configure it which is one of the main reasons we chose PanTerra. We have 20 employees and another location in Canada and with PanTerra we are able to contact our Canada location free of charge. The unified communications being browser based was especially helpful and allows us to chat, video, and share our desks with each other with a few clicks.

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SimpleSignal

2 Reviews
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We have less than 10 users but have been using SimpleSignal's hosted VoIP service for over 3 years and are happy with functionality, call quality, reliability and support. I like that they bring in a dedicated T1 circuit to guarantee call quality and I also like the features they offer, such as salesforce integration, mobile integration, Outlook integration, video calling and video conferencing. The only downsides I've experienced is that they do not have a user-friendly way generating call reports. Currently, we have to go into our billing platform and perform several complicated steps to pull a call report, which is a big pain.

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Skype for Business

2 Reviews
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I have tested this for our physical pbx replacement but i was not happy about the it turned out. it is a great tool as a conference call replacement but skype is not really easily manageable to route within offices and initial configuration didn't setup successfully. The customer service is not very helpful either. They were routing though different timezone to clear my query. not using it again. #spiceworks

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Comcast Business

1 Reviews

Analog Lines (POTS) 02/29/16 We migrated our office from ATT POTS to Comcast internal VoIP. We worked with Comcast to change the primary account phone line, drop out extra lines, and allow release of our main number to our new provider. The sales people are pushy and the installation people are OK. They do not communicate well and then when we had billing problems due to a delayed installation they seemed confused about the actual start and billing dates. There were several problems; from working with un-knowledgeable people, to releasing the number at the scheduled time. We had 48 hour downtime. Other than these incidents, our service once installed is pretty solid. Additional support calls have gone well.

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Digium

1 Reviews

Two years go, we were getting nickle-and-dimed by our phone system vendor for licensing, maintenance, and repairs on the PBX that we had. Because we have multiple locations, we wanted to go with an in-house VOIP system, so that we could route all of our calls through an in-house managed system. We looked at several vendors, and because most vendors still license you to death, charging you for a phone, a phone license, a mailbox license, a license for call forwarding to your cell, a license for this, and a license for that, we went with Digium's Switchvox product. This has been the best decision ever. The system is incredibly easy to manage, even for someone with little to no experience with phone systems. Digium's support is also top-notch, and we've had few issues, and the ones we've had have been handled quickly and professionally. As an ecommerce company, our phones are our lifeblood, and we love the system, and will keep it for years to come #SpicySith

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Intermedia

1 Reviews

Our office switched to Intermedia VOIP about a year ago. It has been pretty reliable. There has been only one outage for about 10 mins. And the control panel was down for a day, but it was not service affecting. #spiceworks

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Jive

1 Reviews
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i installed jive voip for a new starting company. deployment cant be any easier. . Perfect for a company with no onsite IT tech. Sales was fantastic, support just as good.The only issues I ran into were equipment related which was easy to resolve by adding equipment capable of supporting SIP traffic and QoS rules. #spiceworks

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MegaPath

1 Reviews

Good pricing, service works well. We have been with Megapath since they purchased Speakeasy Voice (who we signed up with). It may take some time to get everything configured the way you want but once you do the hosted VOIP service is great. The ability to have my phone at home ring as if it were just another extension in the office is nice and the help you can get setting things up is also a plus. Pricing is attractive as well and the whole system makes life simpler for IT in general #spiceworks

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Mitel

1 Reviews
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i am using mitel voip daily at the office, works great, maybe a more fluid and updated GUI would be cool for the manager. very reliable, never had issues with the system in years.I would recommend to anyone looking into this system that they chose and reliable, responsive and, most importantly, competent vendor. This system takes a talented Mitel Certified Tech to layout the schema of a new system.

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Time Warner Cable Business Class

1 Reviews

As opposed to the Data service their VOIP service desires to be better. It is "on and off" kind of unreliable. They do try to get it working as well as they can. They issue used/recycled equipment and i think this has a lot to do with the unreliability of the service. #Spiceworks

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VirtualPBX

1 Reviews

We've been using Dash from VirtualPBX for about 4 months now. It's great. It has all the features we wanted. We have 6 lines. We use YeaLink handsets with the service and we have great call quality. We switched to the Dash offering because it allows for simultaneous ring. Now any available rep can pick up an incoming call. I worked with support when setting up the Dash service and they were very friendly and knowledgeable.

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2talk

0 Reviews

 

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ANPI

0 Reviews

 

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AT&T Business

0 Reviews

 

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Access One

0 Reviews

 

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Access Point

0 Reviews

 

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Adigo

0 Reviews

 

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Airespring

0 Reviews

 

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Alteva

0 Reviews

 

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Appia

0 Reviews

 

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Arkadin

0 Reviews

 

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BCM One

0 Reviews

 

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BCN Telecom

0 Reviews

 

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Birch Communications for Business

0 Reviews

 

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Bright House Networks

0 Reviews

 

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