I talk to a lot of IT people who tell me that they are looking at an on-prem phone system for their contact center because of the ROI. My response is always that the one thing that never shows up on…
You’re probably wondering what the new gossip is in the telecom world and I will have you know it’s quite juicy. The FCC has reared its ugly head like that parent that shows up at the party being thrown by…
This infographic explains cloud call center (cloud contact centers), and their benefits. Need an expert to tell you which 3 cloud contact center solutions are the best fit for your company? Click below. MY TOP 3
Watch the A-Team rescue this IT guy from a Cloud Contact Center project. Need to know which 3 contact center solutions are the best fit for your company? Click below. MY TOP 3 About the Host Mike Smith is the Founder…
This beautifully designed infographic explains cloud call centers and their benefits. Need an expert to tell you which 3 cloud contact center solutions are the best fit for your company? Click the button and find out for free. MY TOP…
I heard something very cool, but very subtle the other day, when talking to one of our service providers. Make sure you read this carefully, especially for you IT Pro’s who have an AT&T Wireless corporate cellular plan. If you’re…
Hey you trekkies, take a look at part 2 of “Shadow IT” and find out what solution Kirk decides to implement with the help of AeroCom rep Brittany. If you happened to miss part 1, don’t fret you can take…
Simply put, Cloud Call Centers (a.k.a. “Cloud Contact Centers”), are the way of the future. In this day and age, you can’t afford to be bogged down by slow or outdated systems while being overwhelmed with multiple channels of customer communication.…
As I discussed in Part 1 of this article, here is something I’m hearing a lot from IT Pros these days. IT Pro: “Do you know of a good SIP provider? We’re planning on implementing an IP-PBX for my company…
Hi, I’m Satnam one of the new marketing interns here at AeroCom. I am very excited and honored to be a part of such a great team of people and I am looking forward to the experiences that await me.…