Blog

Cloud Therapy: EP 026 – What is Office 365 E5?

November 8, 2016 Aerocom

Learn whether or not Office 365’s E5 offering is going to make your company’s employees shout out of joy or frustration. CallTower’s CRO, William Rubio, joins Mike to discuss the intricate details of what E5 is and what it is

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Cloud Therapy: EP 025 – Contact Center Workflow Integration

October 11, 2016 Aerocom

Learn how inContact’s new contact center feature is allowing cloud/hosted contact centers to integrate diverse workflow tasks into a single contact center queue. Mark Colclasure is a sales engineer for inContact and he will walk you through several examples of

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Cloud Therapy: EP 024 – How SD-WAN Improves VoIP Call Quality

October 3, 2016 Aerocom

Learn how to improve your company’s VoIP call quality by adding SD-WAN to your Hosted VoIP service. Listen to Vonage Business‘ Sales Engineer, Jake Fry, explain how SD-WAN performs voice improving tasks like Forward Error Correction, Deep Packet Inspection and Multi-Path

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Cloud Therapy: EP 023 – Scaling Your Internet Connection

September 26, 2016 Aerocom

Learn how to make sure your company never gets stuck with an insufficient Internet connection. Jay Wilson, Sales Engineer for Tier 1 ISP, Cogent Communications, joins Mike to discuss ways to identify possible bandwidth problems and how to plan for

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Cloud Therapy: EP 022 – The Basics of Fixed Wireless for Business

September 20, 2016 Aerocom

Did you know that Fixed Wireless has a great argument for being MORE reliable and secure than fiber? California Internet founder and CTO (and fixed wireless technical genius), Ryan Hauf joins Mike for a fascinating discussion on Fixed Wireless Internet

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Cloud Therapy: EP 021 – Diversify Your Business Internet Paths

September 12, 2016 Aerocom

When you ordered that back-up fiber Internet line for your company, did you ask your building management company for a map of how the cables are entering the building? Did you ask the ISP for a map of the collapse

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Cloud Therapy: EP 020 – DR for Converged Internet & Voice Services

September 6, 2016 Aerocom

Putting your company’s Internet service and phone service (and sometimes your MPLS service), on the same integrated (a.k.a “converged”), circuit can save a lot of money and allow you to get a faster Internet connection (by utilizing your unused voice

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Cloud Therapy: EP 019 – Business Internet Security and Continuity

August 29, 2016 Aerocom

Jose DeHoyos, Sr. Sales Engineer at XO Communications, has seen a lot of real-life scenarios of the good things that can happen with a fantastic business Internet connection. But he’s also seen the bad. Jose joins Mike to give some

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Cloud Therapy: EP 018 – Exploring 4G Business Internet

August 22, 2016 Aerocom

We know our mobile phones are getting fantastic Internet these days, so can we use 4G for business Internet? Broad Sky Networks‘ Maureen Donovan joins us to discuss 4G Wireless for business. She and Mike talk about everything from bandwidth

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Cloud Therapy: EP 017 – Know These Things Before Shopping Office365

August 15, 2016 Aerocom

Jason Cutler from Microsoft’s 2015 Partner of the Year, SADA Systems, joins Mike to review the essential items IT teams need to review before making the jump to Office 365. Using Jason’s blueprint, IT professionals will be well prepared before shopping

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