Blog
Cloud Therapy: EP 026 – What is Office 365 E5?
Learn whether or not Office 365’s E5 offering is going to make your company’s employees shout out of joy or frustration. CallTower’s CRO, William Rubio, joins Mike to discuss the intricate details of what E5 is and what it is…
Cloud Therapy: EP 025 – Contact Center Workflow Integration
Learn how inContact’s new contact center feature is allowing cloud/hosted contact centers to integrate diverse workflow tasks into a single contact center queue. Mark Colclasure is a sales engineer for inContact and he will walk you through several examples of…
Cloud Therapy: EP 024 – How SD-WAN Improves VoIP Call Quality
Learn how to improve your company’s VoIP call quality by adding SD-WAN to your Hosted VoIP service. Listen to Vonage Business‘ Sales Engineer, Jake Fry, explain how SD-WAN performs voice improving tasks like Forward Error Correction, Deep Packet Inspection and Multi-Path…
MIKE SMITH’S BRAIN EPISODE 33: 4 SIP Providers You Need to Know
For the beginning of the New Year I’m going to discuss some SIP Dial Tone / Voice Access related products. In this video I highlight four unique providers that stood out to me, hoping they are what you or your…