Does your company need a call center solution or a contact center solution. What’s the difference between the two solutions? AeroCom’s President, Mike Smith, explains what you need to know. CLICK HERE to search contact center solutions, with omni-channel queuing…
Your company has hosted VoIP, and two diverse Internet connections (primary and backup). But what happens to that important phone call if the primary ISP connection starts receiving errors… or drops? The important call drops… Unless you have one of…
Small Cloud Contact Centers Click here to search cloud contact center providers for your company. About the Host Mike Smith is the Founder and President of AeroCom and has been helping companies with telecom and cloud services since 1999. He has been…
AeroCom’s President, Mike Smith, continues his series on the Best Business Phone Systems. In this video, he explains what to look for, in regards to the types of phone system training offered by the Hosted PBX service providers you research. Don’t call hosted PBX vendors…
Get it approved! You know your company needs it… you don’t need convincing but management does. Pitch management on backup Internet for your company, in a way they’ll agree with you. Have questions? Email or call Mike at 877-465-3505. Need to…
You’ve heard about SD-WAN and you’re wondering if it’s the right technology for your company’s WAN. As you research SD-WAN, however, you’ve noticed that everyone’s solution seems to be different. So, if every solution is different, what is the true…
Would your customer service or sales department like the ability to send and receive text messages… from their office phone number? Watch this video! Need consulting on the best phone system for your company? Click the button below. Get Started…
What is the difference between SD-WAN and MPLS, in terms of bandwidth? Your company currently has MPLS but you are wondering if moving to SD-WAN will increase your bandwidth. How does that work? In this short video, Mike will explain…
Does your company have more than 100 phone system users? If so, I would consider your company “medium or large-size,” which means your company has some distinct needs, compared to the majority. The best business phone system for a medium…
As you’ve probably noticed, most of the information you find (on the Internet), for business phone systems, is targeted at small companies. Small companies are the majority of businesses, so it makes sense why it is mostly what you see…