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How to integrate your call center software with Microsoft Teams

Where do you start, if you want to know how to integrate your company’s call center software with Microsoft Teams? In the video below, Mike Smith explains the two different types of teams integration, and then details several questions you

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Microsoft Teams PBX. Is it a good fit for our company?

Should your company use Microsoft Teams, for your phone system? What are the pros and cons? AeroCom President, Mike Smith, explains what he’s seen, first hand. As a long-time, enterprise telecom broker, he’s quoted Teams to many companies (as well

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Microsoft Teams Phones

Microsoft Teams Phone System is growing in popularity, and you might be researching whether or not it is a fit to replace your company’s current PBX. But what types of phones (i.e. handsets), can you use with it? In this

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Microsoft Teams Phone System Pricing

Your company likes the idea of using Microsoft Teams for your PBX. You’ve looked online, read some documentation, but you’re still a little confused about how much it costs. In this short video, AeroCom President, Mike Smith, explains the basic

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Microsoft Teams Phone System: Direct Routing

Your company is researching using Microsoft Teams Phone System for your PBX. As your doing your researching, in addition to the terms like “Calling Plan” and “Conferencing,” you also see the term “Direct Routing” mentioned. What does that mean? In

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The Best Business VoIP Phone Systems: Microsoft Teams Integration

Your company is researching new phone systems… how should Microsoft Teams (or Skype for Business), factor into your decision? Does your company want to use Teams for all Unified Communications (UCaaS), or are you open to using both Teams, plus

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Microsoft Teams Phone System: Which License?

Your company is considering replacing your phone system with Microsoft Teams Phone System. So, which Office 365 license does your company need? E3? E5? Is that all you need? In this video, AeroCom President, Mike Smith, tells you which license

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Microsoft Teams Phone System: Should our company use it? [Video]

Your company is considering Microsoft Teams Phone System for PSTN calling. Your organization already uses Microsoft Office 365 and the Teams app, so why not make this your company’s phone system, too? That way, everyone will have chat, video, collaboration

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Microsoft Teams Phone System: Should our company use it?

It’s been decided… your company needs a new phone system. And this Microsoft Teams Phone System thing is sounding pretty good. “Hmmm… Our company uses Microsoft Office 365, and Microsoft Teams. So, wouldn’t it be easy to use the Teams

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