Which business VoIP providers are the best? Why? Well, it depends your company’s requirements. There are hundreds of hosted PBX vendors and each has their own niche, so the devil is in the details. In this video, AeroCom President, Mike…
Your company’s phone system is end-of-life, but it also has call center software that’s tied to it. As you look into hosted PBX solutions, does your company need a system that includes a built-in call center component? And why do…
Your company’s phone system is end-of-life, and you’re shopping for a new one. You’ve done some research and it seems like business VoIP (aka Hosted PBX), might be the way to go, but how much does it cost per user?…
Microsoft Teams Phone System is growing in popularity, and you might be researching whether or not it is a fit to replace your company’s current PBX. But what types of phones (i.e. handsets), can you use with it? In this…
Your company is researching hosted VoIP solutions to replace your on-prem PBX, but you’re concerned about call quality. How will the public Internet be as reliable as your current PRI? The answer is your company will be fine, if you…
Your company is researching phone systems, and one feature you know you need is Call Pickup. Or… is it called Call Park? What’s the difference? Well, there is a difference and it’s a big deal, because not all hosted PBX…
Your company likes the idea of using Microsoft Teams for your PBX. You’ve looked online, read some documentation, but you’re still a little confused about how much it costs. In this short video, AeroCom President, Mike Smith, explains the basic…
SD-WAN. It’s definitely a thing you should know about. You know this… but how much does it cost? In this video, AeroCom President, Mike Smith, talks about how SD-WAN pricing can be affected by the type of architecture you choose. He…
Your company has international offices and you are looking for a new, global phone system solution. Since hosted VoIP is the direction the PBX market seems to be headed, it looks like a cloud solution will be on the list of…
Your company is researching using Microsoft Teams Phone System for your PBX. As your doing your researching, in addition to the terms like “Calling Plan” and “Conferencing,” you also see the term “Direct Routing” mentioned. What does that mean? In…