AeroCom Blog | Cloud Service Solution

Hey IT Pros! Service Providers have a lot in common with you.

December 12, 2014 Aerocom

Once again, I found myself explaining why Yelp is not a good place to form your opinion on providers. People never stop and think… “Wow, my provider hasn’t had an outage or glitch in 6 months… I think I’ll go on over and post a raving review on Yelp!” Nope… but if you have an issue with a service provider and you get a person in customer care that isn’t very nice… Yelp and everyone around you is gonna hear about it.

The Secret that Nobody Wants to Tell You about Telecom & Cloud Salespeople

December 10, 2014 Aerocom

For those of you like myself, who despise haggling with salespeople – this blog is for you. I am going to let you in on a secret that I’ve been educating IT Decision makers on for 11 years. Are you ready?

Tagged with: #pricing it best practices it careers it pro it professional mike smith mike smiths brain network admin sysadmin systems admin telecom

Weekly In-Person Huddles at Work are Essential!

December 8, 2014 Aerocom

These days, most companies have a digital work structure with many of their employees telecommuting and working remote. While convenient and comfortable for both employers and employees, it’s important to remember the reason why traditional offices and workspaces were created in the first place.

Tagged with: it best practices it careers it pro it professional network admin sysadmin systems admin

IT Departments should NEVER buy their hosted VoIP handsets!

December 8, 2014 Aerocom

When we are proposing a hosted VoIP phone system from a service provider, our clients often ask if they can buy the phones. My answer is yes but DON’T DO IT! Before I tell you my logic, I have to tell you my story.

Tagged with: #VoiP cloud pbx cloud phone system handset hosted pbx hosted phone system hosted voip mike smith mike smiths brain pbx phone phone system telecom

Meet Josh: Making Your Values Your Life

December 5, 2014 Aerocom

The first time I met Josh, I was pleasantly surprised with his warm smile and chivalrous personality. I could’ve guessed this homegrown Cali boy was raised on football and family life. He was just a friend that I hadn’t met yet.

Tagged with: aerocom company

My network connection is slow and I don’t know why…

December 4, 2014 Aerocom

Learn about an unknown, extremely effective tool that will dramatically speed up your network connection! The heaven sent tool is called an Applications Performance Management (APM) and it is offered by some Internet and MPLS network providers, in fact, you may already have this service available to you!

Tagged with: internet Latency mike smith mike smiths brain MPLS network optimization SD WAN sdwan telecom WAN