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Cloud Therapy: EP 012 – The Best Business Phone Service

SIP? PRI? Hosted VoIP? We know you aren’t fascinated by any of them but which should your company be using? Your host, Mike Smith takes the mic and answers this question for IT Nation. Having worked with voice from every

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Cloud Therapy: EP 009 – The Time James Cancel Learned How to Prepare for a VoIP Install

Today, James Cancel is in charge of Globalgig’s (formerly Velis4) N.O.C. in Los Angeles but prior to working at Velis4, James was once a Hosted PBX repair engineer… and boy did he learn a painful technical lesson once on a

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Analog Lines (POTS) [Infographic]

What is an analog POTS line, how does it work and what are the benefits? This great infographic will tell you everything you need to know.   Need some help finding the best 3 analog POTS line quotes for your

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Increasing Your Call Capabilites While Getting a Lower Cost

“Out with the old, in with the new” as the old saying goes. With past Public Telephone Networks (PSTN) coming to their end, many companies are moving forward to a more modern voice access solution known as Session Initiate Protocol

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Mike Smith’s Brain 9: should this company choose PRI T1’s or SIP T1’s?

Welcome to E9 of @mikesmithsbrain. This time, Mike asks a hypothetical tech question regarding a national-level phone system. Should this company use SIP or PRI? Also, you can TELL US what technologies you’d like to hear about in the next episode!

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IT Departments should NEVER buy their hosted VoIP handsets!

When we are proposing a hosted VoIP phone system from a service provider, our clients often ask if they can buy the phones. My answer is yes but DON’T DO IT! Before I tell you my logic, I have to tell you my story.

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