After we all just watched the NASA launch of the SpaceX rocket in May of this year… when you think of one of the coolest places to work, the NASA Jet Propulsion Laboratory has to be one of them, right?…
Your company is researching a new PBX, and Microsoft Teams seems like a good option to explore, right? There are a lot of hosted PBX service providers offering a “Teams Integration.” But what does that entail? In this video, Mike…
If you’re looking for a good story of an IT professional who worked their way up through the IT department, and eventually became a c-level executive, this is a great episode. Michael McGovern is currently the SVP, CTO and CISO…
Your company is in the market for a new PBX. Your company also uses Salesforce for their CRM, and you’re wondering if it’s worth the additional cost to find a Hosted PBX service provider that can integrate with it. Mike…
Have you ever had a great idea for something that might really be able help your company… but it was a little outside the scope of your actual title? Tyson Lutz did. And he found a way to bring it…
If you’re researching SD-WAN for your company, you’ve probably noticed that there is a delineation, between on-prem-only solutions, and cloud-enabled solutions. If your company’s critical applications are moving to the cloud, you should absolutely take inventory of how your WAN…
Ever wonder if you chose the right profession? Wes Williams did. Today, Wes is the Vice President and CIO at Mental Health Center of Denver, a $100M organization, with 850 employees and 35 locations. But back in 2005, while working…
Staffing a call center is tricky. The good news is that the newest cloud contact center software has an application called Work Force Management (WFM), that uses your company’s data to help you do it. In this video, AeroCom President,…
Have you ever wondered if you should work less, and spend more time on the things that really matter? But what will that do to your livelihood? Are you willing to pay the price? Jon Santee faced this decision, and decided…
You’ve scoured the online articles. You’ve gathered a ton of information. It looks like Microsoft Teams Phone System might be a solid option for replacing your company’s PBX. But how would you make a smooth transition? It certainly won’t be…