Your company likes the idea of using Microsoft Teams for your PBX. You’ve looked online, read some documentation, but you’re still a little confused about how much it costs. In this short video, AeroCom President, Mike Smith, explains the basic…
SD-WAN. It’s definitely a thing you should know about. You know this… but how much does it cost? In this video, AeroCom President, Mike Smith, talks about how SD-WAN pricing can be affected by the type of architecture you choose. He…
Your company has international offices and you are looking for a new, global phone system solution. Since hosted VoIP is the direction the PBX market seems to be headed, it looks like a cloud solution will be on the list of…
Your company is researching using Microsoft Teams Phone System for your PBX. As your doing your researching, in addition to the terms like “Calling Plan” and “Conferencing,” you also see the term “Direct Routing” mentioned. What does that mean? In…
When your company decides between SD-WAN vendors, you absolutely want to understand the different options available, when it comes to security. Does the solution perform security decision-making on-site, or in the cloud? What’s the difference? Watch AeroCom’s President, Mike Smith,…
Your company is researching new phone systems… how should Microsoft Teams (or Skype for Business), factor into your decision? Does your company want to use Teams for all Unified Communications (UCaaS), or are you open to using both Teams, plus…
If your company wants to use Microsoft Teams for your phone system, you’re going to have to purchase a calling plan… The calling plan will be approximately $12/month, on top of your company’s Office 365 E3 or E5 license. But…
Your company needs to reduce latency, packet loss, or jitter, on a site-to-site application. Of course, you’ve been researching if SD-WAN might be the solution. In this video, AeroCom President, Mike Smith, explains why certain SD-WAN vendors might be a better…
One of your colleagues (at your company), notices your “user status” (on your hosted phone system’s soft phone application), shows “available.” (with a little green dot next to it). So, they try to instant message you… but there is no response. You…
Contact and call centers are often seasonal. Your company need dozens (or hundreds), of agents and phone lines during your busy season, and only 10 agents and 5 phone lines, during the off-season. In this short video, AeroCom’s President, Mike…