Which call center software has the best integration with HubSpot, Salesforce and other CRM applications? In the video below, (part 2 of the series), Mike explains how the precursor to that question should be “which CRM integration features does our…
Your company is shopping for a new call center software solution, and you want to know which call center software solutions are the best, considering you also need it to integrate with your company’s CRM, such as HubSpot or Salesforce.…
What are the most common findings of a Cybersecurity Risk Assessment, in terms of CIS Control 6: Access Control Management? In the video below, Mike explains the two most common findings, according to his conversations with cybersecurity engineers, performing risk…
How does the pricing compare, among Managed Detection and Response (MDR) providers? In the video below, Mike how much MDR costs, per endpoint, whether or not they include remediation, and several other aspects of pricing you need to understand before…
Your company is looking at Microsoft Teams Phone System to replace your current PBX. But you’re wondering, is it reliable? In the video below, Mike details one area you might want to think about: Mobile App data network failover to…
Your company is evaluating your cybersecurity needs, and you’re thinking of procuring a Managed Detection and Response (MDR) solution. But there are a ton to choose from… how do you compare them? In this video, Mike explains that one of…
Where does pricing and cost fit inside the ultimate cloud PBX shopping checklist for large companies? In the video below, Mike explains the different pricing structures available with various cloud PBX service providers, and what type of structure you should…
What are the most common gaps found within companies, when performing a formal cybersecurity risk assessment? In the video below, Mike explains the most common findings within CIS Control #5 – Account Management. Want Mike’s recommendations on the best vendors…
Which HIPAA compliant cloud PBX providers are the best for our company? You’d better ask about a BAA & automatic deletion! In the video below, Mike explains both of these items and why not every cloud phone system provider offers…
Your company is researching Managed Detection and Response Providers. But how do you compare the options? One way is to ask about a Free Forensic Assessment. In the video below, Mike explains what this entails and why it might need…