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Microsoft Teams Phone System: Direct Routing
Your company is researching using Microsoft Teams Phone System for your PBX. As your doing your researching, in addition to the terms like “Calling Plan” and “Conferencing,” you also see the term “Direct Routing” mentioned. What does that mean? In…
The Best SD-WAN Vendors: Cloud Security
When your company decides between SD-WAN vendors, you absolutely want to understand the different options available, when it comes to security. Does the solution perform security decision-making on-site, or in the cloud? What’s the difference? Watch AeroCom’s President, Mike Smith,…
The Best Business VoIP Phone Systems: Microsoft Teams Integration
Your company is researching new phone systems… how should Microsoft Teams (or Skype for Business), factor into your decision? Does your company want to use Teams for all Unified Communications (UCaaS), or are you open to using both Teams, plus…
The Best SD-WAN Vendors: TCP Proxy
Your company needs to reduce latency, packet loss, or jitter, on a site-to-site application. Of course, you’ve been researching if SD-WAN might be the solution. In this video, AeroCom President, Mike Smith, explains why certain SD-WAN vendors might be a better…
ISP Aggregators: When do I use one?
What is an ISP Aggregator / ISP Reseller, and when should our company use one? In this short video, AeroCom’s President, Mike Smith, details what an ISP Aggregator is, when your company will need one, and the benefits your company…
The Best SD-WAN Vendors: Ingress Traffic Shaping
AeroCom President, Mike Smith, explains how some SD-WAN vendors can perform traffic shaping and load balancing on ingress (a.k.a. “inbound”), Internet traffic, in addition to the normal egress (outbound), traffic shaping. Click here to search for SD-WAN service providers that…
Cloud Contact Center Solutions: Phone System Agnostic
Your company needs a better contact center solution, but your phone system still has a lot of life left. Can your organization implement a new contact center solution, over the top of your existing phone system? Search Cloud Contact Center…
The Best Business Phone System: Adding Users
Your company has a lot of employees, who are continually being hired and fired. If that’s the case, you need to make sure your hosted business phone system allows you to manually add or remove users, on-demand. The last thing…
DDoS Protection: Proactive vs. Reactive
If your company is in the market for DDoS protection, it’s important to first understand whether you need proactive protection or reactive protection. In this video, AeroCom’s President, Mike Smith, explains the difference between these two types of DDoS protection…
Call Center vs Contact Center
Does your company need a call center solution or a contact center solution. What’s the difference between the two solutions? AeroCom’s President, Mike Smith, explains what you need to know. CLICK HERE to search contact center solutions, with omni-channel queuing…