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The Best Business VoIP Phone Systems: Outlook Calendar Integration
One of your colleagues (at your company), notices your “user status” (on your hosted phone system’s soft phone application), shows “available.” (with a little green dot next to it). So, they try to instant message you… but there is no response. You…
Microsoft Teams Phone System: Which License?
Your company is considering replacing your phone system with Microsoft Teams Phone System. So, which Office 365 license does your company need? E3? E5? Is that all you need? In this video, AeroCom President, Mike Smith, tells you which license…
The Best Business Phone System: Adding Users
Your company has a lot of employees, who are continually being hired and fired. If that’s the case, you need to make sure your hosted business phone system allows you to manually add or remove users, on-demand. The last thing…
Call Center vs Contact Center
Does your company need a call center solution or a contact center solution. What’s the difference between the two solutions? AeroCom’s President, Mike Smith, explains what you need to know. CLICK HERE to search contact center solutions, with omni-channel queuing…
The best business phone systems: Training
AeroCom’s President, Mike Smith, continues his series on the Best Business Phone Systems. In this video, he explains what to look for, in regards to the types of phone system training offered by the Hosted PBX service providers you research. Don’t call hosted PBX vendors…
The best business phone system: SMS Texting
Would your customer service or sales department like the ability to send and receive text messages… from their office phone number? Watch this video! Need consulting on the best phone system for your company? Click the button below. Get Started…
The best business phone system for medium and large-size companies. [Video]
Does your company have more than 100 phone system users? If so, I would consider your company “medium or large-size,” which means your company has some distinct needs, compared to the majority. The best business phone system for a medium…
The best business phone systems: medium / large companies
As you’ve probably noticed, most of the information you find (on the Internet), for business phone systems, is targeted at small companies. Small companies are the majority of businesses, so it makes sense why it is mostly what you see…
Is VoIP Reliable for Business? [Video]
Is your company’s phone system EoL? Have you thought your company needs to look at VoIP, but you’re concerned about it’s reliability? In this short video, AeroCom’s President, and long-time telecom expert, Mike Smith, explains how VoIP has changed over…
The difference between Auto Attendant and I.V.R.
“What phone system features are must-haves, for your company?” I say to a customer interested in getting quotes for hosted VoIP. “Voicemail to email, call transfer and IVR” the customer says. Hearing “IVR” I immediately stop. “This customer must be…