If your retail organization needs a better phone system, this video is for you. Not all hosted PBX services are equal. Some are better suited for retail companies than others. In this video, AeroCom President, Mike Smith tells you three things…
Boris Kogan is the VP of Infrastructure Operations for Fisher Investments, a global Financial Management company with over 2,000 employees, & over $100 Billion in Firm assets under management. His climb in IT is centered around hard work, that started…
One of the benefits of SD-WAN is the ability to automatically failover or load-balance between multiple, different ISP connections. But is 4G a good backup Internet connection, to use in conjunction with SD-WAN? In this video, AeroCom President, Mike Smith,…
Jason Berryhill, CIO of OmniTRAX, has had an extraordinary amount of success in a relatively short amount of time. He’s only in his mid-forties, yet he’s already been the CIO of two mid-size companies. But the road hasn’t always been…
It’s time for your call center managers to stop listening to random call samples. Their time can be used much more efficiently. It’s also time to stop having live agents respond to customers with quick questions that could easily be…
Have you ever not received the promotion you wanted? You took it pretty hard, right? You were probably even a little angry. What did you do about it? Well that happened to Christopher Davis, and it upset him. But he…
Should your company use Microsoft Teams, for your phone system? What are the pros and cons? AeroCom President, Mike Smith, explains what he’s seen, first hand. As a long-time, enterprise telecom broker, he’s quoted Teams to many companies (as well…
Ever wonder if you should go back to school and get your degree? Michael Garner, Director of Information Security at Community Health Systems did. And that says a lot, considering he’s also a former member of the Army Special Forces.…
Is hosted PBX a good fit for a large business? Yes, it is, but not all hosted PBX vendors are a good fit for large companies. In this video, AeroCom President, Mike Smith, gives you three things that a good…
Have you ever worked for multiple bosses, at the same time? When Michael Loggins, Global Vice President of IT for SMC, first took over IT in Europe, he had over 20 bosses. He also had to deal with inherent skepticism…