Mike continues his series on the ultimate cloud PBX shopping checklist for large companies, with today’s video covering call center. Mike explains the difference between ring groups, call center, and contact center, and tells you why it’s important for you…
When you’re performing a cybersecurity risk assessment for your company, what are some of the most common findings, pertaining to asset inventory and control? In the video below, Mike explains that lack of inventory is the obvious one here, but…
Continuing our cloud PBX shopping checklist for large companies, today Mike discusses Remote Users. In the video below, Mike gives you several items to address, which will help you assess your company’s PBX requirements for remote users. Want Mike’s recommendations…
Which cloud call center software providers are HIPAA compliant, and what does that mean? Let’s talk about Multi-Factor Authentication (MFA), and Metadata Recording. In the video below, Mike addresses two items that might not be included with all “HIPAA compliant”…
This is the first installment of the Cloud PBX Checklist for Large Companies, and today Mike is talking Network Footprint. In the video below, Mike tells you the questions you need to ask internally (and of service providers), about “network…
What is the difference between Operator Connect and Direct Routing as a Service, for Microsoft Teams Phone System? In the video below, Mike explains the key differentiators you need to know, when you are evaluating Teams Phone System, to replace…
What is physical security penetration testing methodology? In the video below, Mike continues his video series, comparing pen testing services, by explaining physical security penetration testing, and contrasting it to the other three types. Want Mike’s recommendations on which pen…
What is “social engineering” penetration testing methodology? In his latest video, Mike continues his series on comparing penetration testing services, by explaining social engineering methodology. He defines this pen testing method and gives several examples of what vendors can do…
What is “Internal” Penetration Testing? In the video below, Mike continues his video series on penetration testing services comparisons, and defines Internal Penetration testing. He also compares it to the other types (i.e. external pen testing, social engineering, and physical…
What is an external pen test? In the video below, Mike continues his video series on penetration testing services comparisons… this time explaining an external pen test, and how it compares to the other 3 types. Want Mike’s recommendations on…