Mike Smith's Brain
Auto Attendant vs I.V.R. [Video]
In this video, the President of AeroCom, Mike Smith, explains the difference between an auto attendant and an IVR system, in regards to a hosted VoIP, business phone system. Learn when your company needs an auto attendant vs. when an…
The difference between Auto Attendant and I.V.R.
“What phone system features are must-haves, for your company?” I say to a customer interested in getting quotes for hosted VoIP. “Voicemail to email, call transfer and IVR” the customer says. Hearing “IVR” I immediately stop. “This customer must be…
The Best SD-WAN Vendor [Video]
Which SD-WAN vendor is the best? Since there are now over 100 vendors offering SD-WAN, this question has become extremely difficult to answer. As an enterprise ISP broker, this is a question I had to answer… because it’s my job.…
The Best SD-WAN Vendor
I love to surf. I’m far from an expert surfer but it’s a pastime I really enjoy. Luckily, my 4 kids are now old enough that my wife and I are finally getting a little more time to enjoy our…
Hosted VoIP Price Comparison [Video] – Part 3
In this 3rd part of a 3 part series, Mike provides expert insight into the 3 things you need to know about hosted VoIP pricing, when you are comparing solutions for your company. In this video, he details how some hosted…
Hosted VoIP Price Comparison [Video] – Part 2
In this 2nd of a 3 part series, Mike provides expert insight into the 3 things you need to know about hosted VoIP pricing, when you are comparing solutions for your company. In this video, he details how some providers price call…
Hosted VoIP Price Comparison [Video] – Part 1
In this 1st of a 3 part series, Mike provides expert insight into the 3 things you need to know about hosted VoIP pricing, when you are comparing solutions for your company. In this video, he details how some providers…
Hosted VoIP Price Comparison
“We have 300 employees but we’re hardly ever on the phone, so hosted VoIP is too expensive for our company. We can’t justify paying $25 per month, per person.” Sincerely, Many Network Administrators. This Network Admin is correct… about a…
Fix poor VoIP call quality with a dedicated circuit
This is a bummer but I’m going to say it. Getting a huge fiber Internet connection may not do anything to help your company’s VoIP call quality. Assuming everything is squared away on your LAN, the most common causes of poor call…
Buy the Phone System or go Hosted? Here is what I do.
Your company is in the market for a new phone system, and you aren’t sure whether your company should buy the system or go with a Hosted VoIP solution. As a both a telecom broker and business owner for many…